Mortgage and Lending	RAINER 3,494
	Jonathan Solace
	location_on Plymouth, MI — Quicken Loans
	insert_link http://www.linkedin.com/pub/jonathan-solace/24/66a/480
	web Jonathan Solace's (jsolace) Blog

I am a Home Loan Expert with Quicken Loans the #1 online lender in the country. I specialize in home purchases. Call me with any questions about buying a home!

 

Recent Posts

Why me and Quicken Loans?

 

At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you've ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often.

Here's how we work hard to make sure everything we do benefits you:

Our product base is unrivaled in the mortgage industry with safe, secure loan programs that can lower your mortgage interest rate and your mortgage payment. Our expert advice makes your purchase or refinance process quick and easy from application to close. We close loans in all 50 states, and can process loans in as few as 15 days We don't just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! And, you have total control-you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. The Quicken Loans experience begins and ends with the best client service. We offer you and your family over 24 years of mortgage experience. Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! We're the online company that's all about convenience - you can choose where you sign your final paperwork. After you close your loan, we'll keep you in-the-know. We keep track of the market for you and let you know of mortgage rate drops or upcoming events that could save you and your family money.

Quicken Loans is the 5th largest retail lender in the country.  We close over 10,000 loans every month, about $3,000,000,000 in business!  To learn more about Quicken Loans: https://www.quickenloans.com/about

 

 J.D. Power and Associates ranks Quicken Loans "Highest in Customer Satisfaction for Primary Mortgage Origination" - what our clients have been telling us all along.

 

To obtain a free credit report and use our free financial tools visit Quizzle.  Just Click Here

  I am a home loan expert, ready right now to take care of your home financing!  You'll work with me from loan application to close.  I know exactly what it takes to get loans closed in just a few weeks.  What's this mean to you?  You can exhale and rest easy knowing that my team and I are going to work for you.  I will be in constant contact with you throughout the process so you know everything that is going on with your loan.  I'll tell you everything you NEED to hear.  What's more, I have an entire team that I work with from bankers like me to underwriters and client care specialists that ensures all your questions are answered and all your needs are met.  If you want to be on a winning team and experience world class customer service, call me today!  I'm certain that after doing business with me you will tell your friends and family of your outstanding experience and give them my name and number to call when they are in need of home financing.  I look forward to hearing from you soon!  Also you can read about home purchase on our website.

Our Dedication to Service

We are dedicated to customer service and it shows. Our client satisfaction rating is 94% over the last 25 years in business.  You can view our A+ rating with the Better Business Bureau here .

 

 

 

The ISMs

 

The following is a list of principles which Quicken Loans abides by. We like to call them ISMs. Each one being so important to us that they are listed in no particular order:

 

Always raising our level of awareness. We expect all team members to notice what's going on around them. This way, the two eyes of the CEO are joined by the eyes of a few thousand team members - all watching over our company. The inches we need are everywhere around us. Opportunities for us to make a difference are everywhere, and usually they're found in the little things. Everything we do matters. Every second of every day counts and you can never get them back. They all add up. If we keep our eyes open we'll see that the little things - the "inches" we need - are everywhere around us. It's 1,001 of these little things, or inches, that add up to WHO we are. Responding with a sense of urgency is the ante to play. On this team, we return all phone calls and e-mails the same day. Not just to clients and partners, but to each other! We kill each other with courtesy...and very quickly. Every client. Every time. No exceptions. No excuses. Could we be any clearer? This company is built one client at a time and every client deserves to be "wowed" every chance you get. Obsessed with finding a better way. Our mission is a never-ending quest to find a better way for every process and everything we touch. If it's good, let's make it great. If it's great, let's take it to an even higher level. Don't settle for less. In fact, don't settle at all. "Finding a better way" is not something we do on the side or when we get time. Rather, it's the primary job for every single person who works here. It's our passion... our way of living... our obsession. Ignore the noise. Will you allow noise to keep you from winning? Noise could be from naysayers, something going wrong, sun in your eyes, ball took a bad bounce, dog ate your homework, someone cut you off on the way to work, etc. The noise may fluctuate in volume, but your determination to press on in spite of it (ignore it!) will make all the difference to you and our company. It's not about WHO is right, it's about WHAT is right. It doesn't matter where ideas come from in our family, what matters is which idea is the right idea. In our flat organization, great input and feedback can come from everywhere. Egos (or lack thereof) are checked at the door. If the Chairman and CEO are wrong and the "new guy" is right, then the new guy's idea or point of view is followed. We are the "they." There is no "they". "They" does not exist. "We" are all the "they". One team. United. All in this mission together. You have to take the roast out of the oven. Wrap it up. Finish the job. Execute! Over-analyzing can kill an idea and possibly make you miss an opportunity. You'll see it when you believe it. Do you believe it? Then you can make it happen. It doesn't work the other way around. Numbers and money follow; they do not lead. Don't chase money. Chase the skills that will make you great at what you are doing or what you are building. Become an expert. Become the best. When you are clear about your goal then you can focus heavily on achieving it. And guess what? With enough hard work, what you focus on you usually find. Then, and only then, do the good numbers and/or the good money show up. In other words, focus on the dream. The vision. Pursue it with uncompromising passion and the numbers and money follow you. Chasing the numbers and money first will leave you chasing your tail! A penny saved is a penny. Choose to make your time valuable. Spend it chasing pennies and you will find pennies. Spend your time on ideas and innovation, and you will find a lot more than pennies. We eat our own dog food. We just might if we were in the dog food business. Here, we start with good people - who bring in other good people - who refer us to even more good people looking for home loans. We should be our company's biggest fans! Simplicity is Genius. We don't need to be complicated to be great. Communicating without the vagueness and muddiness is the only way: to our clients, to our vendors, to each other. Are we clear? Innovation is rewarded. Execution is worshipped. A great idea is just the first step. The real magic is bringing that idea to life with great execution. Do the right thing. The high road is not a short cut. Stick to the highest standard of integrity, without compromise. And remember, character is what you do when no one is looking over your shoulder! Every second counts. Time, not money, is the most valuable commodity of all. It can never be replaced. What will you choose to do with the 31,536,000 seconds you get each year? We'll figure it out. Not everything comes with a set of instructions. So when a challenge stares you in the face that isn't exactly in life's handbook, have confidence in yourself and your team that there IS a solution, and you're gonna be the guys to figure it out. No matter what it is or how long it takes, with innovation, the will to succeed, and our heads held high, together we will overcome.