Spam prevention
Rainmaker
946,591
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

A FSBO or unrepresented buyer would be a perfect example of a customer. If you work with them on a transaction, you'll be cooperative and honest, but you will not represent them and you owe them no fiduciary responsibility. You will act in the best interest of your client only. That will be immortalized in writing.

Dec 20, 2017 03:25 AM
Rainmaker
1,361,356
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

No such thing in my world.

They're either leads, prospects or clients. I don't own a store, therefore I serve no customers.

Dec 19, 2017 07:55 PM
Ambassador
2,609,268
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 We do not have a fiduciary relationship. 

Dec 19, 2017 06:37 PM
Ambassador
4,745,875
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Not a fan of this word for our business. Sounds like retail to me. There are some other good answers!

Dec 19, 2017 10:52 PM
Ambassador
4,567,326
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Someone with whom we discuss our trade/profession, to whom we owe no fiduciary duties.

Dec 19, 2017 08:55 PM
Rainmaker
2,161,050
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

You have many great answers here.

Dec 20, 2017 02:39 PM
Rainmaker
2,054,999
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

UNREPRESENTED Consumer

Dec 20, 2017 08:20 AM
Rainmaker
4,500,552
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

A customer is someone who is not a client with a signed representation agreement. 

Dec 20, 2017 03:42 AM
Ambassador
5,760,023
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Someone who refused to sign my buyer agency agreement and was sent onto work with someone else.

Dec 19, 2017 09:31 PM
Ambassador
3,077,810
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

someone who is not yet a client.  I only work for clients.

Dec 19, 2017 09:09 PM
Rainmaker
1,141,032
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

A person or persons whom you do not have a contractual relationship with, however, they do have a keen interest to purchase, sell, rent or lease real property.

Dec 19, 2017 07:41 PM
Rainmaker
916,348
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

REAL ESTATE CUSTOMER: Those who sleep under a roof. (AL 2017revision 91)

That is not the same as 'My real estate customer."

That is what is good about this business, many agents can define the business they want.

Dec 20, 2017 06:01 AM
Rainmaker
4,357,488
Richard Weeks
Dallas, TX
REALTOR®, Broker

Someone you assist but do not represent.

Dec 20, 2017 04:48 AM
Ambassador
3,987,010
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Anyone you are working with that is not your client.

Dec 19, 2017 07:39 PM
Rainmaker
1,231,605
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

 Check CA state law for the definition of Real Estate Consumer. I could give you the definition for consumer from PA state law but that would not help you in CA.

Dec 20, 2017 02:46 PM
Rainmaker
1,525,405
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

It depends on the state agency laws. In Florida almost all buyers and sellers are customers, in Virginia they are clients unless they sign an agreement that you are not representing them.

Dec 19, 2017 08:35 PM
Rainmaker
5,580,934
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

we represent clients.... listing clients because we are listing agents.... buyer clients when we wear the buyer's agent hat... no customers....

Dec 20, 2017 02:02 PM
Rainmaker
7,045,428
Roy Kelley
Retired - Gaithersburg, MD

I have not used that wording. I have worked with prospects, clients, home buyers, home sellers and real estate investors. 

Dec 20, 2017 11:49 AM
Rainmaker
741,321
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

A person who is still shopping around with no agent. Once they have an agent they become a client.

Dec 20, 2017 09:57 AM
Rainmaker
1,431,261
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Part of me wants to say "ditto" to Thomas J. Nelson, Realtor,CRS,e-Pro's answer, but in the corporate IT world we were always taught that anyone we interact with in a professional capacity is a "customer" of ours.  When I was working in the hospitals you'd think the customers were only those coming in for treatments/tests or the visitors but whenever I did my compliance rounds the entire staff and mainly the department managers were my customers and the product I "sold" was my reports.  When I worked on implementing security controls with the "C level" executives, they were my customers.  When I taught at new hire orientation, the new hires and the education department were my customers.

 

In a real estate transaction, my clients are obviously my customers.  I am a customer to escrow, title and the other vendors, the other agent is a customer of mine (because we provide them data, forms, etc.).  The person walking off the street into an open house is a customer in some regards and (if you're inviting enough) a customer waiting to happen.

Dec 20, 2017 09:06 AM
Ambassador
3,161,897
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

No fiduciary relationship - not a client. 

Dec 20, 2017 07:44 AM
Ambassador
2,113,912
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Non-fiduciary relationship.

Dec 20, 2017 07:35 AM
Rainmaker
1,708,245
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

As you spelled it. It is a generic term.

Dec 20, 2017 06:52 AM
Rainmaker
4,799,732
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Someone interested in purchasing real estate.

Dec 20, 2017 06:22 AM
Rainmaker
3,070,984
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Tammy Lankford, nailed this one!

Dec 20, 2017 05:39 AM
Rainmaker
870,828
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Customer is someone that hasn't yet, or isn't going to commit in writing to becoming a client.

Dec 20, 2017 05:06 AM
Rainmaker
4,574,940
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Someone who needs to be qualified as ready, willing and able!

Dec 20, 2017 05:03 AM
Rainmaker
577,339
Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

It will be a Buyer who does not have a signed Buyer Representation Agreement with you.  Seller's always have a listing agreemenet signed, so it cannot be them.

Dec 20, 2017 04:45 AM
Rainmaker
3,622,907
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

No customers here, just clients

Dec 20, 2017 01:41 AM
Rainmaker
1,559,528
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

RE Customers are not really term we use in SoCal. You are a client or you are not. 

Dec 19, 2017 11:56 PM
Rainmaker
5,767,876
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Jesus,

Personally, we do not like the word "customer".  You have some excellent comments to reflect on from the members. A

Dec 19, 2017 09:16 PM
Rainmaker
3,986,000
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

A client who has bought a property

Dec 19, 2017 08:09 PM
Rainer
154,651
Anthony Kirlew
Group 46:10 Network @ eXp Realty - Gilbert, AZ
Helping You Make Fiscally Sound Choices

Usually a buyer with whom you do not have a buyer broker relationship. Not something I would ever look for :-)

Dec 19, 2017 07:00 PM
Ambassador
3,989,100
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

My Client???

Dec 19, 2017 06:52 PM
Ambassador
4,316,315
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

There will be a difference in Customer and Client....

Dec 28, 2017 10:48 PM
Rainmaker
5,333,193
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I have never used that term.

Dec 22, 2017 10:17 AM
Rainer
44,791
Dan Capra
LAER Realty Partners - Lowell, MA
Listing/Buyer Agent

someone who is looking to purchase real estate who is not represented by an agent

Dec 21, 2017 04:59 AM
Rainmaker
2,811,063
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

The is a potential real estate client.

Dec 20, 2017 07:22 PM
Rainmaker
4,433,809
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good luck.

Dec 20, 2017 03:09 PM
Rainmaker
849,992
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

In CT, there is a legal definition - a customer is someone with whom you do NOT have a contract and owe them no special duties, fiduciary, obedience, etc. A client is one with whom you either have a listing agreement or a buyer agency agreement and you owe him all the duties.

Dec 20, 2017 11:16 AM
Rainmaker
1,184,683
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

You got 3 types:

client ,traitor or dead beat.

Dec 20, 2017 07:18 AM
Rainmaker
1,466,027
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Jesus Henao An individual who is not your client and who you do not have an agency relationship.

Dec 20, 2017 06:41 AM
Rainmaker
3,385,442
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

A customer is someone who you do not represent, a client has hired you, signed and is now your client

Dec 20, 2017 05:42 AM
Rainmaker
2,692,224
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

One who has need of a Real Estate service

Dec 19, 2017 06:41 PM