Dennis Swartz, MBA, GRI...experience counts! (Full Circle Property Management)

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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I haven't but, I suppose you have to ask yourself what price you'd put on your reputation.

Also, have you made a push for homeowner feedback to pull your ranking up?

Aug 23, 2017 05:28 AM
Rainmaker
6,680,138
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I never used one of these companies while building my property management business.

Aug 23, 2017 04:11 AM
Rainmaker
4,433,753
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

No.

Aug 23, 2017 02:31 AM
Rainmaker
1,257,400
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Yelp.com and Realtor.com are FREE!

Aug 23, 2017 09:30 AM
Rainmaker
1,961,595
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I do not

Aug 23, 2017 06:18 AM
Rainmaker
3,340,842
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I have never used one, i did have to go through and delete what an evicted tenant wrote in mine too. 

Aug 23, 2017 05:39 AM
Rainmaker
1,027,435
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I have never used one or known anyone who has used one, but I suppose it depends on how badly the bad tenant comments are hurting your business;  if it causing vacancies, then a case could be made for the cost.  I am curious, how they work, though, do they create fake "good" reviews?  If so, I would proceed with caution in the event someone figured it out.  

Any chance of getting some of your better tenants to write reviews?

Aug 23, 2017 05:28 AM
Rainmaker
3,070,134
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Gita Bantwal nailed this one!

Aug 23, 2017 05:27 AM
Rainmaker
612,066
Eve Alexander
Buyers Broker of Florida - Orlando, FL
Exclusively Representing ONLY Orlando Home Buyers

I don't know your management style, but I have found that most property managers rent to the first person who wants it...thats the problem!

Are you able to be more selective with the tenants?

Eve

Aug 23, 2017 05:18 AM
Rainmaker
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I would need to know the name of the company to say.

Aug 23, 2017 03:26 AM
Rainmaker
5,003,724
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

That does sound high, but as Debe points out, what is your reputation worth?

Aug 25, 2017 10:37 AM
Rainmaker
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I haven't.

Aug 24, 2017 03:38 PM
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Dennis Swartz - paid 'reputation' do not last long!

Use Realtor.com, RealSatisfied.com, Yelp.com and perhaps few more names you'll find in the answers here.

Aug 23, 2017 10:52 PM
Rainmaker
3,985,928
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I have not heard of them.

Aug 23, 2017 08:21 PM
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Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I believe you can do many things yourself to build your reputation. It would take being proactive and time so it comes down to what is your time worth?

Aug 23, 2017 08:14 PM
Rainmaker
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Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

It does seem high to me.

Aug 23, 2017 07:31 PM
Rainmaker
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Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

The only thing I know about some of them is that they write fake reviews to boost your scores (at least in the early days).  If they're active and commenting back on the negative reviews, that can be useful.  $400/m sounds a bit much to me, but I've not investigated these companies.

Aug 23, 2017 07:04 PM
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Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Surprisingly, I have never had a tenant rate or comment on my sites.

Aug 23, 2017 02:45 PM
Rainmaker
4,055,667
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Wow, will have to see what others have to say.

 

Aug 23, 2017 01:50 PM
Ambassador
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Anna Banana Kruchten CRS, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Dennis I have no idea as we don't do any of that as we're referral based.

Aug 23, 2017 12:18 PM
Rainmaker
1,644,982
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West - Carlsbad, CA
Presence, Persistence & Perseverance

We have not. Reading the answers with interest

Aug 23, 2017 10:04 AM
Rainmaker
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Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

I don't know how successful any of these companies can be. I suggest asking for good testimonials from those happy with your service and promote those.

Aug 23, 2017 09:48 AM
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

    Reputation management is a legitimate field; I would call it a subset of SEO.

   But can a company rebuild a severely damaged reputation (not you, just speaking hypothetically) in only 60 days?    They would need a ton of positive reviews.  And if anything the Manager did "made the news", it might be very difficult to push those results down.

   

Aug 23, 2017 09:46 AM
Rainmaker
1,731,120
Lyn Sims
Schaumburg, IL
Schaumburg Real Estate Agent Retired

I would just use a very good SEO expert.  Check to see if Tammie Emineth can help you.

Tammy Emineth 

Aug 23, 2017 09:38 AM
Rainmaker
5,572,203
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

it's less expensive to just delete the nasty testimonials.... they usually come from less than credit worthy tenants....

Aug 23, 2017 07:55 AM
Rainmaker
1,158,337
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Itis high. Some will like and respect you. Others will bad outh you. Best is check these people out before you take them not just fill the vacancies,

Aug 23, 2017 07:42 AM
Rainmaker
598,769
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

I don't have to worry about it because most people in my area have no reviews / ratings online so there's very little competition.

Aug 23, 2017 07:34 AM
Ambassador
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I have not. It seems like a never ending money pit. People / tenants will likely never stop writing bad things.

Aug 23, 2017 05:51 AM
Rainmaker
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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

No experience with a reputation building company!

Aug 23, 2017 05:32 AM
Rainmaker
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Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

??? What companies are you talking about?

Aug 23, 2017 04:59 AM