Here’s the scenario – you’re checking the MLS hot sheet for expired listings...it’s a good day. There are more than 30 results showing up. You grab the phone and start dialing for dollars. It’s a scene in thousands of real estate offices every day. It’s also one of the biggest time wasters in an
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09/09/2010
Have you ever thought of using a satisfaction questionnaire to keep in touch with your clients? Most unhappy customers will not complain directly to the business with which they are unhappy. Instead, they complain to everyone they know while taking their business to a competitor. To counteract th
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09/08/2010
The third tool we want to touch on briefly is a thank-you note. How often do you get anything handwritten in the mail these days? How about a handwritten note from a company you do business with? Imagine for a minute how one of your clients might feel looking through the mail and finding a note f
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09/07/2010
Brochures can give a good “snapshot” of your business. A brochure can include your logo, your contact information (address, phone/fax number, email address) or a map. The most important thing a brochure should contain is what the client can expect to get from you, not just a list of the things yo
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09/03/2010
One of the reasons newsletters work is that people actually read them, whereas flyers tend to land in the trash. People read newsletters because they believe they might find something useful in them. A newsletter can include an interesting document pertaining to real estate. Customers can see how
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09/02/2010
Bob was featured in the Belleville News Democrat! Please follow the link below to the article! http://www.bnd.com/2010/08/30/1381434/business-qa-coaching-real-estate.html You can visit us at www.CorcoranCoaching.com!
08/31/2010
The Better Business Bureau states in a documents entitled “Keeping Those Customers Coming Back!” that businesses will spend five times more to obtain a new client than to keep an existing one. Instead of spending five times more for new clients, why not focus your customer communication on curren
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08/30/2010
If successful agents had a list of ingredients on their backs like a can of cola, I have no doubt you’d find these five key (and all-natural) contents listed: 5. A positive attitude. If there were a single ingredient of success, attitude would be it. Can you imagine a top producer with a bad atti
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08/27/2010
If successful agents had a list of ingredients on their backs like a can of cola, I have no doubt you’d find these five key (and all-natural) contents listed: 4. A vast network of people. No agent has reached success by him or herself. Successful agents have assistants. They have mentors. They ha
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08/26/2010
If successful agents had a list of ingredients on their backs like a can of cola, I have no doubt you’d find these five key (and all-natural) contents listed: 2. A stellar and consistent display of customer service. There are plenty of agents who can talk all day about giving good customer servic
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08/25/2010
