Visiting with repeat customers
By Debbie Gartner, The Flooring Girl & Blog Stylist -Dynamo Marketers
(The Flooring Girl)
This week, I was lucky enough to have 2 repeat customers. They were very pleased with our work, and I'm so glad they called us for their next project. One of my customers in Armonk NY is so sweet. Unfortunately, in January, they had a flood in their basement (water heater I think & thankfully covered by insurance). The good news is that they weren't out of pocket and we used it as an opportunity for a new carpet...and importantly, one that was SOFTER vs. what they had before (same price, but better for the young kids who would sit on the floor of their playroom. Doubly unfortunately, one week after we installed this carpet, they had a major flood in an adjoining room. I didn't find out about this until last week...because apparently in this room, they had all sorts of other issues (...
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