Gorham Completes Customer Service Referral-Building Course
By Kathryn Gorham, Emerald Isle NC Crystal Coast
(Green Key Realty)
Press Release: "Gorham Completes CRS Course" Kathryn Gorham COMPLETES CUSTOMER SERVICE REFERRAL-BUILDING COURSE FOR THE RESIDENTIAL SPECIALIST Emerald Isle NC — September 21, 2009 — Kathryn Gorham has just returned from Raleigh NC where she completed a highly specialized course in customer service referral-based business conducted by the Council of Residential Specialists of the NATIONAL ASSOCIATION OF REALTORS®. This course is one in a series of professional education sequences required to qualify for the coveted Certified Residential Specialist (CRS) designation. The course covered the implementation of specific ideas to add value to and ensure the delivery of exceptional customer service both during and after the buying and/or selling of a home. During the two-day course, students ...
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