How Do We Treat Our Customers and Our CLIENTS?
By Don Rogers, Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes
(Keller Williams Realty Chesterfield)
Earlier today I wrote a post that talked about walking around things that could be a problem or a risk. Today may have been a weird holiday but after doing that post I started to think about it. After a brief encounter with a Doctor’s office and the way they handled a situation. I couldn’t help but think about how I handle my customers and clients.Here is the situation; while sitting in the doctor’s office the receptionist calls out a patients name and the patient starts to walk to the window. On her way the receptionist let’s her know that there was a problem and the insurance company wasn’t going to allow a certain test. Now this may not sound like much but did I mention that there were others sitting in the waiting room and at least one made a comment. Can you imagine how the p...
Comments
14