Am We Begging Or Building Healthy Client Relationships?
By Forrest Arnold, Hawaiinulls Green EcoBroker
(Hawaii Green Realty)
During the listing discussions with a friend-becoming-a-client, the tone of the conversation had suddenly shifted from "Hey, help me sell my property!" to "I'm the Seller---you listen to me, I don't listen to you..." As my frustration grew, I finally burst out with "Listen, Mike, I'm your friend and I'm a professional---but I am not your 'boy' --- so let's start over." Everything shifted---we sold his home for the highest price ever in the neighborhood & he bought the 27-acre Hawaii dream property. Looking back now, we laugh about the "boy" thing....but I found that speaking my truth changed everything. Best to you from Big Island Forrest Arnold RB check out: http://youtube.com/user/lesforrest