I love writing about people who've provided me with great service.  It seems that there is, more than ever, a new line being drawn between the "big box" philosophy and the "local store-great service" philosophy.  I had to have some body work done to my car (much to my dismay, it was my fault and mine alone!) and I asked my neighbor where they've taken their cars in the past.  She referred me to Steben's Auto on Park Road in West Hartford.Steben's was fantastic.  They did the work they said they would do, in the time frame they said they would do it in.  They co-ordinated everything with my insurance, AND with the rental car office up the road.  On top of that, they were pleasant, professional and great to work with.If that's not enough, I got back into my car to take it home, AND IT WAS... 05/02/2008