Raymond Henson, eXp Realty, Realtor (eXp Realty of California, Inc. (lic. #01878277))

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Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I don't watch them when I receive them from lenders. As for receiving them from buyers making offers on my listings, I suggest to my clients that they not pay attention to them. I suggest to my own clients not to write "love" letters on paper or video. 

Apr 04, 2021 08:12 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

I will pass...so many things can (and will) go wrong when someone gets rejected. A good offer stands on it's own.

Apr 04, 2021 09:32 AM
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

It's the "Love Letter 2.0"  Not my style and not something I would do.

Apr 04, 2021 08:36 AM
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

I am so over video everything.  I much prefer to read a letter or email.


Apr 04, 2021 09:28 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

It seems that unintended consequences may run amok.  Again.  

Apr 04, 2021 08:23 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Oh Boy .... seems to me like that is a bait and switch to the client letters which I will no longer accept or present due to the risk of a discrimination claim. CAR legal and my E&O Insurance advise against it. 

An offer cover letter or summary of the offer is not to be confused with providing personal information about the client. 


Apr 04, 2021 09:33 AM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I use video often for communication or marketing.

I've never used it for the offer process.

I like a good offer cover letter and then a follow up phone call.

Apr 04, 2021 07:38 AM
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Seems to be the 'love video'. I am of the thought that they should not be done or sent to the seller. Always had that vibe of 'look, this is who we are'. 

If I was the LA, I would just look at the contract not the video. 

I don't watch them AT ALL from lenders.

Apr 04, 2021 10:16 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I haven't had any yet, from lenders OR buyers, nor do I use video in this way.

Apr 04, 2021 09:42 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I would view these as love videos, and not present.  Our commission made a ruling a few years ago, these are NOT allowed.

Apr 04, 2021 08:56 AM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Verbal orders don't float.

I will present offers for and to my clients in tangible forms.
I will present the 'love letters' if I deem them appropriate. The letter must resonate.

Potentially troubling is life. I do think when folks don't have sufficient real problems they manufacture them them. 
And that good old fashioned phone call takes us back to line #1.

Apr 04, 2021 08:03 AM
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

I have not seen that yet but letters are common.

Apr 04, 2021 08:50 PM
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I don't like them or photos with stories about buyers. Stick to the facts.

Apr 04, 2021 05:04 PM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


Who has time to watch those videos and the self aggrandizement that goes with it.  LOL

Apr 04, 2021 12:00 PM
Andrew Mooers | 207.532.6573
Northern Maine Real Estate-Aroostook County Broker

90% of our sales are list them, sell them so direct contact with buyers and sellers happens quickly. Nothing missed or delayed in the back and forth. But if you worried the presenting agent did not understand or relay all the dynamics of the offer, a video presentation short and sweet introduces you and your buyer to the selleror the other way around. Letters to go along with contracts as long as no protected class lines are crossed work.

Apr 04, 2021 07:52 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

I probably would not look at one.

Apr 04, 2021 01:29 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Water seeks its own level comes to mind meaning what is taking place is meant to be and is upon us. The real question? Is it here to stay? Should one update themselves? How does this apply to our business model? The last burning question: If everyone is doing this...should I or risk being left out? 

Apr 04, 2021 09:11 AM
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Direct communication, in any form, can definitely help fill in some missing info that paper doesn't offer.  I do like the lender rep connecting directly with the listing agent but other than that think it can all get carried away. 

Apr 05, 2021 04:31 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Not my style or do I have any interest!

Apr 05, 2021 04:07 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

NO, I don't need this and most of yall have a face for radio! LOL LOL LOL

Apr 04, 2021 02:12 PM
Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ

Ray I'm with you on this one.  I am tired of receiving countless videos that I simply don't watch. I know they think it's adding value but it doesn't for me.

Apr 05, 2021 01:23 PM
Don Baker
Lane Realty - Eatonton, GA
Lake Sinclair Specialist

never found letters potentially troubling.  It's always been an emotional business.  And as much as I can tell sellers not to let emotions guide them they still sometimes do.

Apr 05, 2021 12:13 PM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I have not received any of these videos and I doubt if I would watch them unless I had a connection with the person.

Apr 05, 2021 08:51 AM
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  The videos won't get watched.   No ROI.

Apr 05, 2021 07:04 AM