No, and because I do very little with a website. Most of my business is referral 

1. No

2. No

3. Yes from those I know or have represented in the past but, not on my website - by phone or video conferencing.

My web host put a chat feature on about 6 months ago, but so far, no one has used it.   Still think when they visit, they want to be anonymous until they are ready to move forward.

1. No
2. No
3. No

I prefer people call or text. Live chat was offered on my property sites and NEVER used, so I stopped incorporating it. Being 100% by Referral, my phone & email drive in the majority of my business.

No.  No desire to use that and no need.

I have not used live chat features.

No, No, No.  The only site that live chat works for is Wine.com.  A

1. No

2. Consult request forms are used.  My phone line works!!

3.  Yes.