Spam prevention
Rainmaker
508,283
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

They will contact you, they are just slow.  Recently I was charged twice for my subscription and I think it took about 2 weeks or slightly more to take care of it.  

Feb 07, 2020 08:01 AM
Ambassador
4,257,463
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

ARMS has you covered! Best of luck in your career...

Feb 07, 2020 06:37 AM
Staff
143,146
ActiveRain Member Support
Seattle, WA

I will relay to the billing department for their attention.

 

Feb 07, 2020 05:33 AM
Rainmaker
1,722,955
Lyn Sims
Schaumburg, IL
Schaumburg Real Estate Agent Retired

They will contact you don't worry. 

 

Feb 07, 2020 05:28 AM
Rainmaker
6,606,608
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Support will see your message.

Feb 07, 2020 05:22 AM
Rainmaker
5,571,896
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

no, but I'm sure "member support" will surface soon....

Feb 07, 2020 05:01 AM
Rainmaker
991,185
Doug Dawes
KW Evolution - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

Maybe they'll answer you from this forum

Feb 07, 2020 10:13 AM
Ambassador
3,055,959
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

ActiveRain Member Support may be able to help with this. 

Feb 07, 2020 09:21 AM
Rainmaker
4,938,629
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Sometimes takes a while for support to get back to members.

Feb 07, 2020 09:04 AM
Ambassador
5,408,969
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Good to see that you got this fixed, many people use this as a conduit to support.

Feb 07, 2020 11:31 AM