Steve Penner, REALTOR / Pro Ledger Online (owner) (Royal LePage / Pro Ledger Online Software)

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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I use something similar - it's a live person tough (and they text) and I thank you for the reminder to get that service cancelled by the end of next week! 

Thanks, Steve!

Dec 19, 2019 09:20 PM
Rainmaker
3,910,890
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

No. Frankly, I get annoyed when those boxes pop up. I have a feeling that they annoy a lot of people. One reason I think people use real estate websites is so that they don't have to talk to what they expect to be a pushy agent.

Dec 20, 2019 04:26 AM
Ambassador
2,533,104
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Not interested in unreal conversations done by AI. I will pass!

Dec 19, 2019 06:26 PM
Rainmaker
5,570,688
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I didn't know what they were.....googled and now I do.... no thanks.... 

Dec 19, 2019 05:05 PM
Ambassador
3,002,274
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I do not like them - they annoy the hell-0 out of me.  Needless to say, I do not use them. There's nothing like the real thing baby!

Dec 20, 2019 07:13 AM
Rainmaker
531,985
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

I have heard of them but not familiar with how they work. Looking for answers.

Dec 19, 2019 08:35 PM
Rainmaker
190,273
Kris Collis, Associate Broker
Smart Way America Realty - East Stroudsburg, PA
Professional Results you Expect 570-801-5525

not interested for a real estate website.  Do you really want to engage in a chat while on listing or show appointment?  It's a be available when chatter is or lose them.  Paying for a lot of missed "opportunities."  

Might consider having your office staff handle chats if trained to ask qualifying questions.

Dec 19, 2019 08:33 PM
Rainmaker
1,838,790
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

I'm going to have to find out what it's all about Steve Penner even though I'm not looking for more business.

Dec 19, 2019 06:36 PM
Rainmaker
868,874
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

I have not used a chatbot and currently have no plan to do so.

Dec 19, 2019 05:38 PM
Rainer
4,080
Erica Glessing
Real Estate eBroker - Morgan Hill, CA
Realtor serving Morgan Hill, Palo Alto, Los Altos

I would like to be more chatbot savvy. I learned a few good tools from "Molly Chatbot" but I haven't yet built it for my real estate page. In 2008 my neighbor "facebook messenged me" to sell her house. She could have spoken over the fence, right! Our kids even went to the same school. That's when I lost my resistance to Facebook. I'm def. open to learning chatbot. One good way is to go to someone else's page that has one and subscribe so you can see how they are using it. Plus, Manychat has a free option. Sounds like one more thing I need to master! Thank you so much for the question. 

Dec 20, 2019 04:16 AM
Ambassador
5,218,810
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

I wish that these would just go away, so irritating when these keep bugging you when you go to a webpage.

Dec 19, 2019 10:14 PM
Rainmaker
967,303
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

No, I haven't

Dec 20, 2019 05:17 AM
Rainmaker
681,506
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

I have not used it but I am interested in the answers.

Dec 19, 2019 06:54 PM
Rainmaker
5,370,878
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

no, we tried them for our clients...A

Dec 19, 2019 06:11 PM
Rainmaker
515,421
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

I have not.  Honestly, no interest in them.  I am the real deal and like being the one who talks directly with my clients.

Dec 20, 2019 07:30 AM
Rainmaker
1,698,098
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Who is going to man it 24/7? Not me, not chatting all the time. I don't believe the article one bit.

Dec 20, 2019 05:59 AM
Rainmaker
869,401
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Steve, it matters not a whit what folks on AR think about CHATBOT.

Use your very own personal experience. Have you ever clicked on one to get more information?

No - Then don't do it. You lack to personal experience to understand the usage and will be relying on the guidance of the sellers of shiny things. This will prove to be anohter thing that 'didn't work for me."

Yes - Do more analysis regarding the situation what compelled the click.

Now be aware, there is the obnoxious CHATBOT that pops up and won't go away practically always the RED FLAG for fraud.  Then there is the passive bot that invites a click. You failed to specify which implementation you are investigating.

This issue is not whether CHATBOT is the right thing to do, because it it clear this convenience is highly effective, but whether the situation and support are present to make them effective. A CHATBOT with no one home is counter-productive.

Dec 20, 2019 05:23 AM
Rainmaker
4,023,930
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

John Juarez shares my view!

Dec 20, 2019 03:49 AM
Rainmaker
869,401
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I would rather they text me for info . . . I had chat a LONG time ago on my website and the problem is that when you're not around and it's active and you don't respond . . . 
I understand large retailers etc wanting to have them, and I prefer them to having to call. 

Dec 20, 2019 10:41 AM
Rainmaker
502,396
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

Not sure what that is but I'm all ears.  Thanks for asking.

Dec 20, 2019 10:41 AM
Rainmaker
1,362,248
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I have not, but I know of several vendors.  Some work better than others, some punt to your phone to have you answer the questions.  I have not seen the benefit to implementing one.  The important questions are all contained in the various website writeups and "when can I see it" can be handled easily from those sites.  Most have my phone number prominently displayed, while others have a contact form.

Dec 20, 2019 08:49 AM
Rainmaker
3,876,015
Richard Weeks
Dallas, TX
REALTOR®, Broker

Pass

Dec 20, 2019 06:36 AM
Rainmaker
3,297,674
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

What is a chat bot was my first thought? I will check it out though

Dec 20, 2019 04:44 AM
Rainmaker
1,177,959
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Never heard of it.

Dec 19, 2019 08:03 PM
Rainmaker
1,725,205
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I do not.

Dec 20, 2019 05:58 PM
Rainmaker
6,374,044
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Nope.

Dec 20, 2019 09:36 AM
Rainmaker
1,624,372
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

Yes and you have to be very focused on where you spend your $$

Dec 20, 2019 08:42 AM
Rainmaker
468,389
Dan Pittsenbarger
Keller Williams Western Realty - Bellingham, WA
Improving Conditions

Did not work for me. I did about a 6 mo experiment a few years ago.

Dec 20, 2019 07:58 AM
Ambassador
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

It was a no for me.  Perhaps I tried it too soon.  But at this point I think it's come and gone.  I had one at the turn of the century.

Dec 20, 2019 03:55 PM
Rainmaker
1,596,476
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

No

Dec 22, 2019 07:19 PM
Rainmaker
832,218
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I don't, but they serve a purpose with some types of businesses.

Dec 21, 2019 12:36 PM
Rainmaker
529,517
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

No. They are annoying 

Dec 21, 2019 05:59 AM
Rainmaker
4,739,728
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I do have the ability on my web site for chatting, IF I am on-line.

Dec 24, 2019 02:46 PM