2,684,009
Reply to email > "Thanks for contacting me. I will call you. My phone number will show on your Caller ID as 123-456-7890. Talk to you soon!"
Spend 10 to 15 minutes: Look up her house on MLS, NAR RPR, Property Appraiser, Tax Collector, Zillow, Realtor.com etc. Find out everything you can about the house. When did she buy it. What year built? Square feet. What else is selling in the neighborhood. Who else is on the Deed?
5 tp 10 minutes: Find out everything you can about Cousin. Internet search, Public Records, Property Appraiser, Intelius, etc.
Then Call her.
"Hi, Cousin. Thanks for contacting me. I understand that you want to sell your house... tell me more. What do you need to do? How soon? Tell me about your house. We can meet this afternoon, or would Monday work better for you?"
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Anthony Kirlew
Gilbert, AZ
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Kris Collis, Associate...
East Stroudsburg, PA
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Dan Tabit
Sammamish, WA
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Margaret Rome Baltimor...
Pikesville, MD
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Bob "RealMan" Timm
Minot, ND
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Lyn Sims
Schaumburg, IL
-
Nina Hollander, Broker
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
-
Kat Palmiotti
Kalispell, MT
-
Valeria Mola
Sunny Isles Beach, FL
-
Pete Xavier
Pacific Palisades, CA
-
Michael Jacobs
Pasadena, CA
-
Debe Maxwell, CRS
Charlotte, NC
-
Buzz Mackintosh
Frederick, MD
5,229,339
Hi Jane!
It's wonderful to hear from you - Joann said you would be reaching out. Please let me know when a good time would be for us to have a phone conversation to discuss selling your home. Feel free to give me a call or text me at _____.
I look forward to working with you."
And, be sure to thank your client (I prefer a phone call) for the referral and let her know that you've reached out to her cousin. I also say that I'll let the referral partner know when I've heard back from the cousin.
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Bob "RealMan" Timm
Minot, ND
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Ron and Alexandra Seigel
Carpinteria, CA
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Diana Zaccaro Broker A...
Cocoa Beach, FL
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Peter Testa
Danbury, CT
-
Lyn Sims
Schaumburg, IL
-
Nina Hollander, Broker
Charlotte, NC
-
Richard Weeks
Dallas, TX
-
Valeria Mola
Sunny Isles Beach, FL
-
Michael Jacobs
Pasadena, CA
-
Fred Griffin Florida R...
Tallahassee, FL
4,571,917
Thank you for the email. When are you available to meet to discuss your plans?
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Ron and Alexandra Seigel
Carpinteria, CA
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
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Peter Testa
Danbury, CT
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Nina Hollander, Broker
Charlotte, NC
-
Richard Weeks
Dallas, TX
-
Valeria Mola
Sunny Isles Beach, FL
-
Debe Maxwell, CRS
Charlotte, NC
-
Buzz Mackintosh
Frederick, MD
1,052,156
What did she say?
Get the information on the house. Do as much research as you can. Email her back and say I'm looking forward to helping you. I will call you @ X time. If that is not convenient, let me know a convenient time to contact you. Talk soon!
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Bob "RealMan" Timm
Minot, ND
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Ron and Alexandra Seigel
Carpinteria, CA
-
Peter Testa
Danbury, CT
-
Nina Hollander, Broker
Charlotte, NC
-
Richard Weeks
Dallas, TX
-
Candice A. Donofrio
Fort Mohave, AZ
-
Fred Griffin Florida R...
Tallahassee, FL
1,090,637
What was the content of her email? That will help determine how you respond.
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Peter Testa
Danbury, CT
-
Bob "RealMan" Timm
Minot, ND
-
Nina Hollander, Broker
Charlotte, NC
-
Michael Jacobs
Pasadena, CA
-
Valeria Mola
Sunny Isles Beach, FL
-
Debe Maxwell, CRS
Charlotte, NC
-
Buzz Mackintosh
Frederick, MD
1,751,029
Thank you for calling. When can we get together?
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Bob "RealMan" Timm
Minot, ND
-
Lyn Sims
Schaumburg, IL
-
Nina Hollander, Broker
Charlotte, NC
-
Valeria Mola
Sunny Isles Beach, FL
-
Debe Maxwell, CRS
Charlotte, NC
-
Buzz Mackintosh
Frederick, MD
-
Michael Jacobs
Pasadena, CA
1,598,452
Fred Griffin gave great answer.
Happy New Year!
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Bob "RealMan" Timm
Minot, ND
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
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Fred Griffin Florida R...
Tallahassee, FL
-
Michael Jacobs
Pasadena, CA
-
Valeria Mola
Sunny Isles Beach, FL
-
Evelina Tsigelnitskaya
Sunny Isles Beach, FL
4,272,548
I enjoyed Fred Griffin answer
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Bob "RealMan" Timm
Minot, ND
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Nina Hollander, Broker
Charlotte, NC
-
Michael Jacobs
Pasadena, CA
-
Valeria Mola
Sunny Isles Beach, FL
-
Fred Griffin Florida R...
Tallahassee, FL
628,764
Find out how motivated they are to sell and secure an appointment to preview the property ASAP.
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Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
-
Valeria Mola
Sunny Isles Beach, FL
-
Michael Jacobs
Pasadena, CA
-
Debe Maxwell, CRS
Charlotte, NC
2,061,604
Largely depends on what their email says.
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Bob "RealMan" Timm
Minot, ND
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Candice A. Donofrio
Fort Mohave, AZ
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Nina Hollander, Broker
Charlotte, NC
-
Valeria Mola
Sunny Isles Beach, FL
-
Debe Maxwell, CRS
Charlotte, NC
-
Michael Jacobs
Pasadena, CA
5,583,278
thank you so much for the referral.... I will service their listing with the same enthusiasm, professionalism, focus and discipline that I provided to you...
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Margaret Rome Baltimor...
Pikesville, MD
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Candice A. Donofrio
Fort Mohave, AZ
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Nina Hollander, Broker
Charlotte, NC
2,436,099
If the cousin included a telephone number in the email, I'd call and say "I'd love to help"
I like Fred Griffin 's suggestion also!
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
-
Nina Hollander, Broker
Charlotte, NC
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Fred Griffin Florida R...
Tallahassee, FL
-
Michael Jacobs
Pasadena, CA
2,071,025
Many good answers, Fred said it all.
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Bob "RealMan" Timm
Minot, ND
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Nina Hollander, Broker
Charlotte, NC
-
Fred Griffin Florida R...
Tallahassee, FL
-
Michael Jacobs
Pasadena, CA
-
Valeria Mola
Sunny Isles Beach, FL
6,392,919
Pick up the phone and schedule a time to meet and get started.
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Bob Crane
Stevens Point, WI
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
-
Nina Hollander, Broker
Charlotte, NC
-
Michael Jacobs
Pasadena, CA
2,390,037
Thank you, thank you, thank you.
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Diana Zaccaro Broker A...
Cocoa Beach, FL
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Peter Testa
Danbury, CT
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Valeria Mola
Sunny Isles Beach, FL
-
Buzz Mackintosh
Frederick, MD
-
Michael Jacobs
Pasadena, CA
716,049
One, call your client and be thankful and grateful for the referral. Two, call your new referral client immediately, do an introduction over the phone, and arrange for a personal meeting ASAP. Sound professional and calm - talk like you don't need the business. Do your research (critical). Bring your marketing materials, dress to kill, AND bring a listing contract with you.
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Debe Maxwell, CRS
Charlotte, NC
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Fred Griffin Florida R...
Tallahassee, FL
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Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Candice A. Donofrio
Fort Mohave, AZ
5,216,337
Fred Griffin saved me a lot of typing.
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Nina Hollander, Broker
Charlotte, NC
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Fred Griffin Florida R...
Tallahassee, FL
1,502,888
The current client: "Thank you very much for the referral. I'll do a great job for your cousin."
The cousin: use what Fred Griffin said.
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Fred Griffin Florida R...
Tallahassee, FL
1,311,357
Reply with thankfulness for the referral from the cousin and express your desire to meet and discuss the sale of their house. Fred Griffin has provided some excellent additional information. Your broker or mentor are additional resources to guide you.
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Fred Griffin Florida R...
Tallahassee, FL
757,885
I'd save the more in depth conversation for when you speak on the phone or meet. On email I would just thank her for contacting you, say something nice about your current sellers & let her know you can definitely sell her home.
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Diana Zaccaro Broker A...
Cocoa Beach, FL
1,844,171
I'll be right over .....
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Peter Testa
Danbury, CT
5,104,931
What Fred Griffin said.
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Bob "RealMan" Timm
Minot, ND
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Diana Zaccaro Broker A...
Cocoa Beach, FL
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Fred Griffin Florida R...
Tallahassee, FL
4,882,355
"When can we sign the paper work so I can start marketing your house and get you the most money in the shortest amount of time?"
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Nina Hollander, Broker
Charlotte, NC
3,416,038
I always thank them then get a number to speak to them as soon as possible. Then set up a meeting as soon a spossible to meet them, see the home and sign them up
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Nina Hollander, Broker
Charlotte, NC
5,772,575
You have great answers...A
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
900,108
Get some info about her and speak from the heart.
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Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
3,344,906
Just be real and genuine ...
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Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
7,835,323
Schedule an appointment.
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Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
1,239,801
Call right away.
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Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
4,800,082
Set up an appointment.
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Andrew Mooers | 207.53...
Houlton, ME
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Bob "RealMan" Timm
Minot, ND
2,781,113
I am at your service how can I help you? Here is my contact data/instructions
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Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
2,182,502
Your first goal is - To get in the Door !!! Call for an appointment
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Debe Maxwell, CRS
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
246,371
Being grateful for the referral is a great approach. Then proceed to treat this new seller in the same way that help generate this referral.
Good Luck!
5,868,372
4,935,567
Thank You so much. I will take care of your cousin like they are my family as I do for all my clients.
901,187
1,725,996
Go for the appointment, but do not go empty-handed. Bring a marketing plan, CMA, market stats and be aquainted with the target property attributes.
In answer to your question, "When would it be convenient to meet you at your home?"
2,240,975
I hope the new listing to be seller likes the referral cousin. Be prepared for everything as you get right back to the new listing prospect and don't just email a hurried one sentence email and put it off. Round up the property propaganda data on the address, vet the seller on social media, zip up the bullet proof vest and make it cover me, I'm going in. Bring extra weapons once you learn this is a hardened FSBO who has chewed up and spit out three previous real estate agents / brokers / REALTORS! And you may not take this listing, if you can not help because the seller has unrealistic expectations. Work with sellers that do you can partner with successfully for front and center box row seats to a real live real estate closing.
3,986,258
3,854,786
A great reply: Thank your current sellers and find out as much as possible. Neighborhood, why are they moving, time frame etc. Do your research on sales in the area. Google the property, Go to Z, check the MLS to see if they were ever listed before etc...
Pick the phone and start a conversation. This is a perfect referral..go for it. Hoping you will share your new listing with us soon. All the best!
519,324
Hi Ellen,
Welcome to AR. I would say, "I'm excited to schedule some time with you to see your home and map out a plan. I'm grateful your cousin recommended me, I plan to do a great job and be worthy of their recommendation. When is a comfortable time to get together for you guys?"
4,434,127