Richie Alan  Naggar, agent & author  (people first...then business Ran Right Realty )

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Rainmaker
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Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

My clients actually don't expect me to work on holidays. I wrote a contract last night for a purchase, because it never occurred to my client to ask me to do it on Thanksgiving Day. As for listings, it's one thing if an offer comes in,  but otherwise what can't wait? When did this become a 24/7 profession for fiduciary purposes? Attorneys and investment advisors are fiduciaries and they are not available 24/7. I tell all my clients up-front that I don't work on Christmas Eve, Christmas Day and Easter Sunday. No one has ever objected.

Nov 21, 2018 01:57 PM
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

         My office is closed on Thanksgiving Day and Christmas Day.  Also New Year's Day, Veterans Day, Columbus Day, Labor Day, Memorial Day, 4th of July, Confederate Memorial Day, President's Day. 

      And every Sunday, with rare exception for out-of-town clients.

      Nobody has ever objected when I tell them to leave voice mail / text / or email because we are closed for the Holiday.

      I make a good living.  

Nov 21, 2018 02:30 PM
Rainmaker
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Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I would not expect a response on Thanksgiving.

Nov 21, 2018 02:32 PM
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Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

My CLIENTS don't work holidays. 😎
Others' clients may need to be advised to anticipate delays in response due to the holiday. Banks, title companies, city & county offices are not open. Quite fine for a RE office to be closed for a holiday.

Nov 21, 2018 03:38 PM
Rainmaker
548,950
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

I cannot imagine that people would be offended if there was no response on the major holidays. But agents with buyers need to make sure they let their buyers know this as well!

Nov 21, 2018 04:08 PM
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I am facing that issue with insurance agents right now. Seems they are all off duty until Monday. 

I am in the camp that we need to be responsive and transparent with our clients ... let them know we ain't working on certain days ... many are not. 

It is what it is Mr. Richie Alan Naggar - we are left to manage the best we can with what we have to work with. 

Nov 21, 2018 03:13 PM
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

No, it's absolutely not to much to ask during a holiday week, Richie - perhaps the actual holiday (Thanksgiving, Christmas & Easter) but, not the day before Thanksgiving.

My clients don't phone me on the holidays but, if they did, I would certainly take their call, assuming that it must be very important. On the actual holiday, I have my sellers' permission to return calls with texts, telling any agents who may phone me about their property that I will reach out to them first thing Friday morning. 

I would never duck calls from other agents without my sellers' permission to do so.

Nov 21, 2018 07:36 PM
Rainmaker
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Francine Viola
Coldwell Banker Evergreen Olympic Realty, Olympia WA - Olympia, WA
REALTOR®, In Tune with your Real Estate Needs

I feel like holidays are really the only time I can JUSTIFY taking a day off with my clients.  Clients do expect a lot and I’m willing to do that BUT holidays are off limits and I’m taking those days off

Nov 21, 2018 05:30 PM
Rainmaker
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Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

You'll find many different business models.

Nov 21, 2018 03:13 PM
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Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Is it too much to ask?

I think the problems exists on the side of the one who 'expects' others to drop everything for their needs.

Just becuase it is possible or even legal does not make it right.

Nov 21, 2018 02:21 PM
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Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I do not work on holidays nor do my clients expect anyone to.  We do not inconvenience our Sellers on holidays and they appreciate that.  I am NOT a 7/11 store and our reputation speaks for itself.  Just say no!

Nov 22, 2018 03:58 AM
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Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

The beauty of this business is we are our own boss. We make the rules, therefore, we can break them. I answer my phone most of the time.  We have the ability to establish our own business model.  My clients know I am available but NEVER take advantage. 

 

Nov 21, 2018 07:23 PM
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

There are some things in this business you can't schedule.  If a call comes in on a listings, take it!  My goodness, I WISH my phone was ringing off the hook, holidays included, with inquiries. 

In fact, today I've been working with sellers who are in the middle of a home inspection repair negotiation period.  The clock doesn't stop on holidays, pre-holidays or the heaviest shopping day of the year.  And thankfully, we are dealing with a contractor that is in town and able to work on Friday.

Nov 21, 2018 03:43 PM
Rainmaker
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Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Richie,

We agree with Nina Hollander

Nov 21, 2018 03:20 PM
Rainer
213,163
Dennis Swartz
Full Circle Property Management - Columbus, OH
MBA, GRI...experience counts!

I think-even though I do it too-that at some point you need to step away and unplug. BTW-who is calling about a house on a holiday? It won't wait?

Nov 22, 2018 02:52 AM
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Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

What do you need to know that is not in the listing details Richie?

I get few inquiries during times like these, any buyers that come in I quickly forward to our buyers agent and then back to my other activities.

Nov 21, 2018 11:36 PM
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Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Set reasonable expectations up front about your availability and clients will understand. I've never had an issue taking time off for the big holidays! But if something came up I would take care of it.

Nov 21, 2018 10:30 PM
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Peter Testa
Nationwide Homes - Danbury, CT
PETER TESTA

I would take a client's call even if it was a holiday. You call me on Thanksgiving & I am figuring it must be important. But Clients don't call me to discuss business on major holidays. I think it's just a matter of respect. They know I am socializing with family; probably mid stream at a party. If the house isn't on fire it's ok to call me tomorrow. 

Nov 21, 2018 06:55 PM
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Sharon Altier, SFR
Lawton Realty Group, Inc. - Elmhurst, IL
Your Real Estate Partner

The agent could be travelling and didn't think to put a message on their voice mail about that, nor a forwarding number for someone else to take the calls.  Not everyone thinks ahead of the game.  Good luck!

Nov 21, 2018 02:39 PM
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Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

If a team member gets a call from a buyer and/or a seller, that agent will answer; have a discussion and make an appointment to meet.... period.

Nov 21, 2018 02:27 PM
Rainmaker
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Maybe on Thanksgiving itself or Christmas Day I can understand not being available.

Nov 21, 2018 02:22 PM
Rainmaker
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Doug Dawes
KW Evolution - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

As a business person, we each decide when to work. Will our decision turn someone off? Probably. BUT, I think the vast majority would not have an issue with us celebrating an American Holiday.

Nov 22, 2018 06:28 AM
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Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, eXp Realty - Kalispell, MT
Helping your Montana dreams take root

We all have the flexiblity to run our businesses how we see fit. I wouldn't dream of calling a listing agent on a major holiday to get information - most things can wait. If someone calls me today, though, about one of my listings, I'd respond. I want to get those babies sold.

Nov 22, 2018 04:30 AM
Rainmaker
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Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

Richie, I often ponder the question why I worked nearly every holiday that came along for more than 40 years. I have never had anyone buy or sign a listing contract on a holiday. How this monster ever came about I'll never know and BTW Happy Thanksgiving!

Nov 22, 2018 04:27 AM
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Frank Rubi
Frank Rubi Real Estate, LLC - Metairie, LA
FrankRubiRealEstate.com

Richie, all my business is referrals. I turned away an out of state buyer who wanted to view properties this holiday weekend. I will see on Monday if next weekend will work for both of us. If they don't understand so be it. 

Nov 21, 2018 04:00 PM
Rainmaker
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Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

You can try, but many agents are traveling to spend Thanksgiving with family. Offices are closed. There are many reasons to switch a property to " Temp Off" in MLS. Funerals, weddings, accidents, etc. Sellers give the instructions. I'd work on holidays to a certain extent, but sometimes showing instructions prevent it. We need to be flexible.

Nov 22, 2018 05:45 AM
Rainmaker
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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Two days I never worked are Thanksgiving day and Christmas.

Nov 22, 2018 04:37 AM
Rainmaker
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Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Unless I am n a desserted island, i answer emails, will return messages and even answer my phone despite it being a Holiday. With existing clients, they know they can email with questions and I will answer. Phone calls I may let go to voice mail and prioritize. But in years pats i have sold homes, listed homes and it was because i answered an email or returned a call. I wrote an offer last night, sell countered and buyer will me know this morning, I am happy to sell a home any day

Nov 22, 2018 04:35 AM
Rainmaker
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Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I agree with Nina

Nov 22, 2018 03:08 AM
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Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Richie, it depends on the person, just to give you an idea today I was in negotiations for  getting an offer that we are trying to get accepted before Monday.... Holiday or not... and I was also trying to keep another deal together... amazing when you respond good things happen....Happy Thanksgiving, Endre

Nov 21, 2018 11:48 PM
Rainmaker
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Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

I had never shut off my phone over the weekends or holidays but that's not saying I'd be willing to leave the house either Richie Alan Naggar . 

Nov 21, 2018 06:46 PM
Rainer
139,095
Anthony Kirlew
Group 46:10 Network @ eXp Realty - Gilbert, AZ
Helping You Make Fiscally Sound Choices

It's all about communications and expectations. I do not - and would not - take business calls on most holidays. When I was younger I did, and I soon learned it really didn't pay off, but rather took advantage of someone willing to answer their questions on their timeframe, even it was unrealistic.

I would also set an expectation with a seller that I will not be bothering them over the holidays and to encourage them to spend time with their families. I would also assure them that if someone really wants their home, they will wait. It's not like they would have a whole team of peolpe eager to work over the holidays to get an offer in (that may or may not actually turn into a sale). If sellers - or buyers - are unrealistic, I am ok with letting them find someone else who is less experienced or does not value their time.

Nov 22, 2018 08:32 AM
Rainmaker
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Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

I do think it is too much to ask. It is only one day. I personally think it is disrespectful to ask people to take time away from their families and have to work on major holidays. I am talking about Thanksgiving Day, Christmas Day and Easter Sunday. Even in our early years when we worked nearly 24/7 we took those 3 days of the year off. And that was pretty much it. With that said, we do still check our email, voicemail and texts so if something MUST be dealt with we will handle it. But most things can wait until the next day. That is only fair to our family. -Kasey

Nov 22, 2018 07:11 AM
Rainmaker
709,734
Richard Bazinet /MBA, CRS, ABR
West USA Realty - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

My office is closed from today until Monday. I'm off today but I will answer questions by phone and by email, until  such time that friends and family come over to my house. Tomorrow is business as usual for me.

Nov 22, 2018 06:59 AM
Rainmaker
3,994,456
Richard Weeks
Dallas, TX
REALTOR®, Broker

If agent are out of pocket they should always have a back up plan in place.

Nov 22, 2018 03:31 AM
Rainmaker
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Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I have an investor client that wants to write on a house.  Sent me an email saying "Tomorrow let's write this, enjoy your Thanksgiving."

Nov 22, 2018 01:23 PM
Rainmaker
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Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Time the showing when the Thanksgiving Table is set !

Nov 22, 2018 07:35 AM
Rainmaker
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

For some, it may be too much.

Nov 22, 2018 07:15 AM
Rainmaker
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Dave Martin (703) 585-4687
Fairfax Realty - Fairfax, VA
Making Realty Dreams a Reality #WeWillGetYouHome

Absolutely there should be DAYS off as well as holidays.  Just as there are work hours and work days. As for reference to this somehow violating a fiduciary responsibility? 
Would you say the same to an attorney who took vacations, holidays, days and hours off? I doubt it...

If your clients expect you to work 24/7 365 its because you have allowed them to believe this and if you expect this of other agents it seems a bit unreasonable there are plenty of work hours to take care of business. There needs to be time off as well.

Nov 27, 2018 06:17 PM
Rainmaker
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William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I see both sides, but agents need to be better all the time on returning calls

Nov 27, 2018 05:35 PM
Rainmaker
3,966,917
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I answer my phone all week while on vacation.

 

Nov 27, 2018 02:23 PM
Rainmaker
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Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I can understand maybe not answering on Thanksgiving Day, but if you went out of town with active listings, think you should have coverage.  

Nov 26, 2018 04:38 PM
Rainmaker
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Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL
www.SIBRealty.org 305-931-6931

I won't work only at Christmas - this day for my grandson. 

Nov 23, 2018 01:21 PM
Rainmaker
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Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

No, we answer phone all the time. 

And it is common sense to not call on Holidays. 

Nov 23, 2018 11:56 AM
Rainmaker
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Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

There is nothing in the work world that couldn't wait until today.   I chose to "turn work off" for the holiday & was happy to receive well-wishes from clients and nothing more.  Today - back to the salt mines.   

Nov 23, 2018 05:39 AM
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I've sold houses on holidays.  Today in fact.

Nov 22, 2018 09:06 PM
Rainmaker
2,634,031
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

hello Anthony Kirlew ...heartfelt & driven commenting thank you

Nov 22, 2018 08:39 AM