Damon Botticelli, Realtor - Las Vegas Real Estate (Silver State Realty & Investments)

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Rainmaker
1,213,009
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Me: Every Monday, Every Friday. Breaking news as it happens.

You'd better have something new, because you're supposed to be  constantly advertising and marketing on their behalf, share what you did this week, over the weekend, your efforts to get them sold, etc. I hope you are not on auto-pilot and expecting 3%

Sep 14, 2018 08:22 PM
Rainmaker
4,058,417
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

The method and frequency of communication is discussed prior to a property going on the market for sale. It is based on individual needs.

Sep 14, 2018 06:35 PM
Ambassador
4,200,499
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I update weekly but, during the listing 'Lights, Camera, Action' meeting when we review how ShowingTime works, how to set the stage for each and every showing and how feedback is presented, we discuss our weekly meetings.

They are fully aware of what we will be discussing at those meetings and they choose the time & day for those meetings (they have 2 options, Monday or Tuesday). 

Feedback and any other 'instant' information is passed along at the moment, not held until the weekly meeting.

And I don't use "still nothing" - I use "onward & upward!"

Communicate and show your value and they will stay with you until the home is sold. I learned how vital that is during the recession when DOM were in triple digits!

Sep 14, 2018 09:18 PM
Rainmaker
2,062,464
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL
www.SIBRealty.org 305-931-6931

Wow, you just read my mind. 

I have a listing and a few showings. And nothing to tell sellers. 

Once a week, even nothing happened - updates to seller.

Sep 14, 2018 07:05 PM
Ambassador
2,563,711
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 Minimum once per week.  Even if there is "nothing to report".

Sep 14, 2018 07:09 PM
Ambassador
3,034,019
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I sort of let that be set by sellers.  I have investors who honestly only want me to call IF I have an offer or a question, they are busy.  I have other sellers who want to chat every few days... I like the seller set the tone.

Sep 14, 2018 08:01 PM
Rainmaker
1,596,531
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

If we have an offer I won't let "Our counter expired"

Sep 14, 2018 07:03 PM
Rainmaker
6,539,539
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Discuss the disired level of contacts when you take the listing. 

Make sure they hear from you every week if not more frequently.

Sep 14, 2018 07:00 PM
Rainmaker
1,707,423
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I thi\nk both text and email have taken care of the more frequent communications except when discussions of price reductions or property improvements are in order.

Sep 14, 2018 06:40 PM
Rainmaker
4,052,971
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I communicate as needed and when there is news. There is always something to communicate, but I've found that my sellers really do not want me to be bothering them on the phone when there's really nothing much to talk about. People are busy and if you've been communicating your marketing strategy and updating marketing activities and showing feedback via email, they know they have your back. In fact, I've had some previous sellers tell me that the best thing about working with me was that they didn't need to speak with me a whole lot but that they always felt informed through my email reports.

Sep 15, 2018 04:59 AM
Rainmaker
1,866,205
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I communicate on a weekly basis. 

Sep 15, 2018 04:45 AM
Rainmaker
1,514,105
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

It is always something to communicate, even if there are no news would be a news for them. 

Sep 14, 2018 11:54 PM
Ambassador
4,557,281
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

If nothing is happening I still stay in touch several times a week, and otherwise when things happen. In our market it's rare when things are quiet!

Sep 14, 2018 08:29 PM
Rainmaker
3,321,241
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I tell all my sellers when i list, i will contact them every time i have feedback, at least once a week if nothng to report and to encourage them to contact me with any questions.

Sep 15, 2018 07:53 AM
Rainmaker
5,524,035
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

We did once a week, yes, even if there was nothing new to report.  A

Sep 15, 2018 06:11 AM
Rainmaker
5,571,310
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

sellers WANT to hear from you....even if it's an update of marketing provided for the week.... they want to know you are alive and well and working for them.... give them feedback on all showings....if there are none, time to meet and adjust the price...

Sep 15, 2018 06:00 AM
Rainmaker
3,994,556
Richard Weeks
Dallas, TX
REALTOR®, Broker

I set that expectation at the listing appointment.  At least once a week.

Sep 15, 2018 03:28 AM
Rainmaker
290,569
Allie Angeloni
Long Realty - Oro Valley, AZ

When 'something' is happening, it's immediate contact (an Offer, a Counter, a Price Reduction, etc.).  I always have something to say on a weekly basis (Open House feedback, Realtor Showing feedback, an Office Home Tour, etc.).  And communication is done in their preferred format Damon Botticelli.  So, in answer to your question, there always seem to be 'something new' to communicate.

Sep 14, 2018 09:36 PM
Rainmaker
534,546
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

I would still email or call once a week just to let them know how things are going.  It is time for suggestions on how to make this deal work and ask for their thoughts of a compromise.

Sep 14, 2018 08:27 PM
Ambassador
5,357,172
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

I should do more of this.

Sep 14, 2018 07:11 PM
Rainmaker
70,584
Ricardo Mello
Manhattan Miami Real Estate - Manhattan, NY
Manhattan & Miami Real Estate Agent

I try to keep at least once a week...

Sep 14, 2018 07:10 PM
Rainmaker
3,966,917
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I still call all my client every Monday.  Most people would tell me once the agent got the listing they never hear from the agent agent.

Sep 15, 2018 10:07 AM
Rainmaker
759,996
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

My sellers hear from me every Friday at a minimum.  At that time they get a buyer activity report, info re: competing properties and anything else that might be interesting to pass along and assure them that their goal is still my motivation. 

Sep 15, 2018 10:04 AM
Rainmaker
507,733
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

It's good to keep the communication going all the time even if there's nothing happening.  We can always update our clients such as we have sent a text message, a phone message, an email etc but no response. Obviously, we don't need to update our client every hour if there's still no response.

Sep 15, 2018 09:41 AM
Rainmaker
186,522
Erika Rae Albert, Austin Real Estate Expert
E*Rae Realty - Austin, TX
Exceeding Expectations in Every Transaction

Once a week.  There is always something to say.  I share stats from marketing exposure and tell them what I am doing to increase exposure if there haven't been any showings.

Sep 15, 2018 08:53 AM
Ambassador
3,036,752
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

No less than weekly and as timely as practical when something needs to get communicated.  Share what you've done since the last discussion and what you continue to do or do differently to market the home and get it sold. 

Sep 15, 2018 07:49 AM
Rainer
20,325
Romylio "Romeo" Cordoba - NSB Realtor
Adams Cameron and Co. Realtors - New Smyrna Beach, FL
Daytona Beach Real Estate Agent

About one to two times week if nothing new. I just give them a quick call and let them know there are no new updates. But honestly if there aren't any updates after a week or two it may be time to rethink the price or marketing strategy.

Sep 15, 2018 01:47 AM
Rainmaker
894,802
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

One of the most heard complaints from clients – especially sellers – is about communication, or lack of same, between their agent and them. You may think that you have no new news to impart so it is not worth the time and effort to make a call…or send a text or email…to your clients. No news is good news, right? Wrong! No news is evidence of a lack of interest and engagement. Even if you have nothing new or valuable to talk to impart to your client get in touch with them and tell them that. Let them know you are thinking about them and their house and you are working for them even when nothing appears to be happening.

Sep 16, 2018 02:09 PM
Rainmaker
1,173,522
Gary Frimann, CRS, GRI, SRES
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
REALTOR and Broker

Depends how busy they are.  Retired or working. 

Sep 15, 2018 07:36 AM
Rainmaker
4,799,481
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

It depends on the seller, but usually at least once a week.

Sep 15, 2018 06:51 AM
Rainmaker
4,155,903
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

As usual Michael Jacobs beat me to the punch!

Sep 15, 2018 06:22 AM
Rainmaker
2,634,031
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

zip....I settle that all upfront

Sep 15, 2018 05:53 AM
Rainmaker
882,261
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

The agent should know what information is IMPORTANT to their client. Meeting with nothing to offer but real estate agent currency is a waste of everyones time, although the agent thinks they did something because someone said they need to know a bunch of irrelevant stuff and insist on forcing it on the client.

For example, 'in the begining' the seller said, "I don't want to hear anything about my 1973 kitchen. I'm not going to spend a dime on it."

This is when the agent needs to know what they are doing.

I don't think more than 7 days should pass without some form on communication, even if it is, 'How's the packing going? How can I help?"

Sep 15, 2018 05:23 AM
Rainmaker
1,715,898
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

I just say what is happening 'nothing'. That is honest & still shows that you are on the job. If there aren't any showings - then you have to adjust why not.

Sep 15, 2018 05:09 AM
Rainmaker
1,149,009
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

We got New York, New Jersey, New home.

Sep 14, 2018 06:35 PM
Rainmaker
4,882,162
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

We are still seeing activity, so there usually is something to relay at least every other day.

Sep 18, 2018 09:55 AM
Rainmaker
1,380,173
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Once a week or when there is something of importance to discuss.  But it also depends on the needs of the seller.  Some want more frequent communication, others just want the important stuff.

Sep 17, 2018 10:30 AM
Ambassador
4,312,753
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

If the sellers are concerned and reciprocative, once a week is good, Damon Botticelli

Sep 15, 2018 10:31 PM
Rainmaker
3,985,837
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I try to contact listing clients once a week

Sep 15, 2018 07:00 PM
Rainmaker
4,172,892
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

I agree with Michael Jacobs . Each seller is different and we discuss up front how they want to communicate and how often.

Sep 15, 2018 06:31 PM
Rainmaker
548,950
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

At a minimum, a CMA can be sent to the seller once a week.

Sep 15, 2018 02:33 PM
Rainmaker
4,433,583
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Depends.

Sep 15, 2018 08:43 AM