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Aida Pinto, Real Estate Broker (562) 884-6196 (Independent Real Estate Broker)

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Rainmaker
4,584,571
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

It depends on the circumstances/ situation,  life is generally too short to worry, so I ignore most inconveniences.  Most being the operative word.

Jul 30, 2018 06:55 AM
Rainmaker
5,117,103
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

It depends on the circumstances and the source as to how I respond. At the end of the day, I have no time in my life for such people so I have no interest in "helping" them. But I have been known to politely and quietly tell people that their comments are not appreciated and to not push me too far. No one has yet failed to "get" my  message when I do say something.

Jul 30, 2018 07:12 AM
Rainmaker
1,555,089
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

I'm usually am the one writing them, so I handle them well .

Seriously, I grew up with "ball-bustin'" so it takes someone I care about to cut deep on me, when strangers or acquaintances do it, I chuckle at the attempt and typically either one-up them for fun (twisted fun I admit) or just ignore it as I rarely have them time these days. It's fun to  pull a little Samuel L. Jackson monologue from Pulp Fiction or something  "And I shall strike down upon thee..."

 But, my mentors would simply say "rise above young man, rise above." The harsh comments on AR have driven some to quit and others to be kicked off. I suppose we're either making deposits or withdrawals in The Rain. 

Jul 30, 2018 07:10 AM
Rainmaker
2,403,144
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

99% of the time I'll blow it off but you could be a little more specific such as WHO made the comment and was it personal or about business Aida Pinto ?

Jul 30, 2018 07:08 AM
Ambassador
5,258,956
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

I rarely get them and when I do, I find it humorous that it tends to upset other members more than me! 

As far as my response - it really depends upon the person. If I like them, I will say something (diplomatically). Otherwise, I just leave it alone and let them be seen for who they are - let their nastiness keep shining for the world to see!

Jul 30, 2018 09:16 AM
Rainer
509,449
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

If it's a negative comment on my listing then I pay attention to it.  

Jul 30, 2018 05:00 PM
Rainmaker
5,583,328
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

is that happening here??? no one should be mean to you, especially in a public forum.... who was mean to you.... we'll kick some A$$ for you....

Jul 30, 2018 08:47 AM
Rainmaker
1,057,664
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

It depends on who and how delivered. I'm capable of having a dispassionate argument.

If someone has a huge boner d u e to tiny spirit/obese ego, I will avoid. If I can I will delete, and if I can't I will report. This is rarely necessary, as the mood here is generally relaxed.

I just issued a stern warning on Facebook for people to quit putting me in real estate groups. It seems that stupider, the bigger the ego in those places.

If I can't have a good time, I'm not going.

You also have to spend a moment considering the source and rereading the comment to see what the intent truly was. Unfortunately many do not know how to communicate clearly. And understand even less.

When you figure out we all come from the same place of loving our kids and our dogs trying to make a living, it makes it easier to be objectively compassionate.

Jul 30, 2018 07:47 AM
Rainmaker
7,871,275
Roy Kelley
Retired - Gaithersburg, MD

Ignore them if possible. Make the sale before you drop them.

Jul 30, 2018 07:19 AM
Rainmaker
2,071,025
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL

I commented your blog and here is the copy 

Oh, Aida. 

Just ignore all it. It is not you. It is them. Or it was me. In my case I did not mean it. 

I know, it hurts. 

One of my "customer" ( she is UGLY and Skinny) said to me I have to lose wait. Yes, I know, I have to brush off some pounds. All I wanted to say to her - she should take care of her condo and do proper repairs and do not hire 85+ years old handy man to save money... 

I walked away and did not make any comments. 

Be better, do not take it hard. You have been through a lot. Just ignore this small stuff. It is a small stuff. 

 

I am sure, you have people around to talk. If you don't - call me. :) I always answer my phone. 

Jul 30, 2018 03:37 PM
Ambassador
3,383,434
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

The best approach is to probably ignore or delete.  Folks that come with a negative or mean perspective are usually button pushers and will keep on pushing your buttons if they know it is getting to you.

Jul 30, 2018 10:57 AM
Ambassador
2,684,769
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     Get them out of your life.

     Don't let them pull you down to their level. 

     Unless you are a paid counselor, or therapist, don't waste your valuable time trying to help people like that.

Jul 30, 2018 09:09 AM
Rainmaker
991,852
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

Depends on the comment and if I'm alone or with my husband

Jul 30, 2018 08:10 AM
Rainmaker
5,773,367
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Aida,

We had a real doozy comment on one of our featured posts insulting both AR and us!  I left it there, because it showed everyone who read that post who that man was as a person.  I think that is the best revenge.  The public and the community at large now know who this is.  A

Jul 30, 2018 07:45 AM
Rainmaker
1,389,355
Joyce Marsh
Joyce Marsh Real Estate LLC - Daytona Beach, FL
Joyce Marsh Homes

I prefer not to get involved in a negative dialogue. Depends on the circumstances if I feel the need to respond or ignore 

Jul 30, 2018 07:21 AM
Rainmaker
259,367
Lesley Wilson-VanGoethem
Innovative Realty Solutions Group - Winter Springs, FL
Residential Real Estate Broker Associate

Most of the time I ignore it.. If its on social media and I have the ability to delete, I will.. If it was hurtful and mean and toward me, I will adress it with that person, privately.
If it is a recurring negative attitude, I may try to share a post or story about how you can make life better by not being negative..
As with anything,, it will depend on the situation...
Now Aida, do your AR friends need to kick somebodys butt for being mean to you????

 

Jul 30, 2018 07:16 AM
Ambassador
2,190,182
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

It depends on the circumstances and who the offender is. If I feel it needs a reply, I will tactfully do so explaining my perspective.  If not, I ignore. 

Jul 30, 2018 07:05 AM
Rainmaker
1,326,624
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Getting into a dual in a public forum is a losing proposition.

In another context, I am going with "depends". If it happens, I will handle it.

Jul 30, 2018 10:49 AM
Rainmaker
1,507,073
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

On here, report & delete.  Now a days, I just disable commenting to prevent the spams and the random negative comment left by a Q&A regular who got bent out of shape at my 8 market blogs a week.

Jul 30, 2018 10:20 AM
Rainmaker
519,324
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

As always, it depends. If I expect to have continued involvement with them, I try to understand, perhaps reach out, give them the benefit of the doubt for a bit. If I don't expect to interact again, I might brush it off or let them know they are being an ass. 

Jul 30, 2018 09:55 AM
Ambassador
5,856,598
Kathy Streib
Cypress, TX
Home Stager/Redesign

To us Michael Jacobs favorite comment...it depends!  If it is my consumer-focused post, I might delete it. If it is an ignorant or mean spirited comment, which I rarely get, I will leave it to let it speak for itself and be a reflection of the commenter. 

I have neither the time or inclination to mess with people like that. 

Jul 30, 2018 09:44 AM
Rainmaker
4,907,547
Richard Weeks
Dallas, TX
REALTOR®, Broker

I consider the source and then move right on past it.

Jul 30, 2018 09:09 AM
Rainmaker
1,712,876
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I use wit, wisdom, and sarcasm in that order.

Jul 30, 2018 09:04 AM
Rainmaker
1,753,413
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Aida, once in a blue moon I'll address them, but generally, I ignore them and then delete them. Other people don't need to see things that might be off the rails. If it's a genuine criticism, I'll thank the poster and leave the comment there. 

Jul 30, 2018 08:49 AM
Rainmaker
564,494
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

I try to maintain a balance of being able to 'not sweat the small stuff' but if I am hurt by a particular comment, especially if it's someone I care about, then I value the relationship enough to honestly share my feelings.

Jul 30, 2018 07:23 AM
Ambassador
6,425,924
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I just ignore them while they show the world their true nature.

Jul 30, 2018 06:51 PM
Rainmaker
914,198
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I ignore most of the time.

Jul 30, 2018 04:46 PM
Rainmaker
4,182,236
John Pusa
Glendale, CA

Aida Pinto it depends on the comment, but it helps to respond appropriately.

Jul 30, 2018 04:37 PM
Ambassador
3,350,764
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

It really does depend.  Igorne. Delete. Have a private hissy fit and then let it go. 

Jul 30, 2018 01:13 PM
Rainmaker
760,035
Peter Testa
Nationwide Homes - Danbury, CT
PETER TESTA

I try to get past the surface & get to what the problem is. Remain the calm one, get them calm. Then try & steer the conversation towards resolving the reason for their dissatisfaction.

If they're just a nut then I dissengage completely. 

Jul 30, 2018 12:13 PM
Rainmaker
1,847,781
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

You have to get a thick skin to be online. 

Your 'encouraging words' will mean nothing to anyone other than criticism. I hate people who tell me what to think/do/say.

Jul 30, 2018 11:46 AM
Rainmaker
4,434,177
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Ignore it.

Jul 30, 2018 11:18 AM
Rainer
377,087
Libby Cousins
Extraordinary Processing - Spokane, WA
Contract Mortgage Processor, licensed in WA

I am in the "it depends" camp as well. If it is someone that I am close to, I discuss until we both have an understanding of where we are coming from (which is different than agreeing with each other). If it is some comment from someone on social media or that I am not/will not be invested in, I have learned to let it go. That is not to say that it doesn't hurt or bother me though. 

Jul 30, 2018 10:40 AM
Rainmaker
1,153,794
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

Ignore, you'll never get to the bottom of another's issues.

Jul 30, 2018 10:35 AM
Rainmaker
250,153
Denise Copeland
Home Sales Palm Beach - Jupiter, FL
Jupiter Abacoa Sales & Beach Front Luxury Homes

When I first joined AR, I posted an anonymous question. It was legitimate, and I really didn't want my identity known. The responses were rude and humiliating. I brushed them off.

Jul 30, 2018 08:58 AM
Rainmaker
4,968,058
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I do not have time for people like that.

 

Aug 04, 2018 12:41 PM
Rainmaker
2,195,824
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

just hang up

Jul 31, 2018 06:48 AM
Rainmaker
4,800,132
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I ignore them.

Jul 31, 2018 06:30 AM
Ambassador
2,073,530
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

You've got to determine what the "goal" is, first.  Do you intend to try to change their minds?  Are you trying to change the minds of the other readers?  Are you merely striking back?  Do you actually respect the commenter, or do you even care?

Once you're able to answer a few of those, the answer will automatically bubble to the surface on your magic 8-ball.

 

Jul 30, 2018 06:52 PM
Rainmaker
3,416,038
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

It depends how mean. If they do not agree then i may answer. If it is name calling meanness i could call them out. If it is the same pain in the butt i may ignore but report them

Jul 30, 2018 02:15 PM
Rainmaker
2,785,606
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Observe and if prodded, ask questions. One learns to rise above or simply learn how to navigate through it all. Think bullfighter with bulls. The meaner the bull the better the bull-fighting lesson. At some point, fighting mean bulls produces a matador who is a master of the final experience.  That's our personal work. You are on that journey now. Trial & error

Jul 30, 2018 11:56 AM
Rainmaker
1,045,440
Dave Martin (703) 585-4687
Fairfax Realty - Fairfax, VA
Making Realty Dreams a Reality #WeWillGetYouHome

That's very situational depends if the comments are from someone I know or not. Are they online or are you talking about someone making a rude comment in person etc. Aida Pinto 

Aug 05, 2018 07:43 PM
Rainmaker
5,879,816
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Comments on.....  it all depends on where they are coming from.

Aug 03, 2018 03:50 PM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

I would MODEL for them, in the guise of 'Do I understand you correctly."

Very often when they SEE their words presented in a gracious, kind and non-judgmental fashion they gravitate, in their behavior, to that model.

Some have been deprived of the common courtesies learned at the dining room table. All we can do is not propagate the problem and model the solutions.

BUT, should the person have revealed themselves to have NO REDEEMING VALUE, they would be ignored if banishment was unavailable.

Jul 31, 2018 10:41 AM
Rainmaker
5,246,534
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

You can't help everyone as  much as you might try. Life is short, choose wisely!

Jul 31, 2018 06:00 AM
Ambassador
5,063,430
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

It really depends on the situation. Most of the time I just move on, but some comments may deserve a response. If someone is that negative I doubt there is much I can do to change that.

Jul 30, 2018 10:23 PM
Rainmaker
4,319,873
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Aida Pinto - just ignore and move on!

Jul 30, 2018 10:18 PM
Ambassador
3,168,234
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

totally depends on my target audience and the comment.  Sometimes the delete button is my best friend.

Jul 30, 2018 09:20 PM
Rainmaker
3,986,308
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Sticks and stones.  I don't give the commenter the satisfaction of a response

Jul 30, 2018 08:48 PM
Rainmaker
766,969
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

Unfortunately I internalize.

Jul 30, 2018 07:55 PM