Praful Thakkar, Andover, MA: Andover Luxury Homes For Sale (LAER Realty Partners)

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Rainmaker
894,850
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

We had this question very recently.  March 21, to be exact!

And yes, I am at times eidetic -- it was Jordan who asked, and got a slew of great answers including from me! LOL

Mar 28, 2018 11:56 AM
Rainmaker
5,588,086
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Praful,

Sorry, I am not a fan of video testimonials.  They can be faked, and often look like it. But as I always say, it works in your marketplace, great!  

And I think that Bob Crane has given you great questions.

Mar 28, 2018 11:54 AM
Ambassador
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Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Tell me three reasons why you are delighted to have chosen me as your agent.

Mar 28, 2018 11:37 AM
Ambassador
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I would not ask questions.  I would not be a part of the testimonial. I'd let my clients speak from their heart about their experience.  I would simply to a voice intro - I would not be in the video. 

Mar 28, 2018 11:52 AM
Rainmaker
4,118,298
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I ask no questions ever. I provide first class, 5-star, white glove service and find that my clients send me testimonials without being prompted. Those are the most authentic testimonials for me. I convert those written into a video format.

Mar 28, 2018 12:32 PM
Rainmaker
1,387,323
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

How did you find me?  Why did you pick me?  How was the experience?  Were you a first timer?  Any hurdles I helped you through (obviously only ask if there were and get explanations)?  How happy are you?  Would you recommend me (if they say no, why are you interviewing them?)?

Mar 28, 2018 02:52 PM
Rainmaker
1,459,627
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Praful Thakkar What has your experience been working towards a successful real estate transaction?

Don't make the video about you. If your buyer had a successful experience, it will come out in their testimonial.

Mar 28, 2018 02:16 PM
Rainmaker
5,571,923
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I can't trump Bob's answer....

Mar 28, 2018 11:49 AM
Rainmaker
398,779
PropertyMinder (AccelerAgent)
PropertyMinder, Inc. - San Jose, CA
Modern Tools for the Modern Agent

I enthusiastically second what Bob Crane suggested. - Tim

Mar 28, 2018 11:42 AM
Rainmaker
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Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I think, it should be less than 1 min., short and sweet, as much authentic as possible. 

Mar 28, 2018 07:38 PM
Rainmaker
4,099,880
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

I haven't done any video testimonials YET.  I'll be checking the answers.

Mar 28, 2018 03:06 PM
Rainmaker
2,641,802
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

What were your expectations

Were you vulnerable and concerned

Was it a pleasant experience? How so?

Could you have done this on your own?

Would you recommend your agent

Would you use them again

What could they have done better

Did you expereince customer service?

How does it feel to own?

Did you understand your paperwork?

Are you happy?

 

Mar 28, 2018 01:14 PM
Rainmaker
6,607,713
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I have not produced any videos. This will be a good blog topic for you.

Mar 28, 2018 12:00 PM
Ambassador
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 Provide the questions/suggestions in advance.  Let them go with the flow, no prompting.

Mar 28, 2018 03:02 PM
Rainmaker
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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

 I am in the camp of Kathleen Daniels . You just introduce them and let them go!

Mar 28, 2018 01:34 PM
Rainmaker
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Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Did your real estate agent meet your expectations?

Mar 29, 2018 07:37 AM
Rainmaker
4,799,501
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Just let them speak.

Mar 29, 2018 05:51 AM
Rainmaker
365,454
Jay McHugh
SendOutCards-Appreciation Marketing Expert - Acton, MA
YOUR SendOutCard Mentor

Great question and value add my friend:

 

Please share the one thing that you did not expect that was truly an unexpected nugget that made the sale process that much smoother that our team and company provided you during the sale.

 

$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Keep rocking my friend....cheers.....

Mar 29, 2018 04:14 AM
Rainmaker
4,433,703
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good luck.

Mar 29, 2018 02:00 AM
Ambassador
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

All I ask them is to tell 'the world' (aka the camera) about their experience. I've gotten some pretty unique responses - I love doing them and yes, they can be very impactful, Praful! Good luck!

Mar 28, 2018 10:34 PM
Rainmaker
1,231,002
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Why did you hire me?

Would you re-hire me?

Would you refer my services to family and friends?

Mar 28, 2018 08:36 PM
Rainmaker
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William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I don't like questions, just plain talk

Mar 28, 2018 06:57 PM
Ambassador
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Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Video testimonials need to be unique to the people otherwise they all sound alike to me. Ask the client what pleased them the most and focus on that one thing.

Mar 28, 2018 06:45 PM
Rainmaker
1,153,825
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I tried they said: "We are camera shy!".   Get the photographer wife she will not be camera shy.

Mar 28, 2018 03:10 PM
Rainmaker
821,972
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

I think vivid emotions might be the most effective. If they are truly "happy", maybe you could ask what made them happy about the process. You may not hear the word "Praful" in the answer, but you can editorialize at the end of the video by saying something about yourself and how making clients happy is your goal.

Mar 29, 2018 08:00 AM
Rainmaker
3,069,984
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Bob Crane nailed this one!

Mar 29, 2018 05:12 AM
Rainmaker
1,899,932
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

The only thing I can think of "Why were you pleased with my services?".

Mar 28, 2018 06:48 PM
Rainmaker
4,939,658
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Have never done one, just send a link for them to fill out a testimonial.

Mar 31, 2018 08:51 AM