Teresa Cooper, SC Lowcountry  - Charleston, Dorchester, Berkeley (Home Solution Real Estate Services)

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Liz and Bill Spear
RE/MAX Alliance 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Alliance Cincinnati & Dayton suburbs

Not really any different than most brokerage accounts or agent sites with IDX.  If someone comes to my site and my IDX pages, I'm certainly NOT sending their inquiry to the listing agent.  So why expect that to be the case for a 3rd party site like R.com, Zillow, etc.?  Our brokerage provides the listings to other sites because it's in the sellers' best interest to do so.

The horse has left the barn, and taken all his friends with him and he's not going back in that barn.  As agents we either adapt to the landscape, or suffer the consequences.

Feb 17, 2018 11:15 AM
Richard Bazinet /MBA, CRS, ABR
West USA Realty - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

Yes, that's the way it works with all those third-party web sites.Some agents pay for that service. It no different than a buyer-agent looking at the MLS, a buyer-agent emailing your listing to their own client, or a consumer using an agent IDX system, or a consumer using your web site or any agent's web site to search for properties.

Your MLS may or may not have the option to have your listings posted on Realtor.com - and if so, you can make a marketing decision as to you want it published there or not.

I'm actually happy that my listings are marketed to other agents - bring me a buyer and lets negotiate a deal. Marketing to other agents is actually part of my marketing plan.

I did the test on one of my listings, and my name and number are actually at the bottom of the page. But if you click the contact request, it will route to 2 agents that paid for the lead.

Feb 17, 2018 11:26 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

This is nothing new... they sell zip coded leads just the way Zillow does. In our case, my brokerage negotiated a contract with Zillow to ensure that we get our leads from our listings. I've never been overly concerned in any event as I don't pay money to any of these organization and here's my experience with most of these leads:

1. They already have an agent in any event. 

2. I don't like being a dual agent should it come to that. I consider it an inherent conflict of interest.

3. They get followed up with and followed up with and followed up with and never respond.

4. My sellers are happy for the exposure and they don't care if I get a buyer out of it... they care that they get a buyer out of it regardless of who brings them the buyer.

Feb 17, 2018 11:34 AM
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

      Annoyingly aware, thank you.  

       The majority of real estate agents think that NAR owns Realtor dot com.  Wrong.  NAR sold away lifetime rights to the Realtor dot com domain name years ago.  (For how much, and where did the money go?)

        Realtor dot com has had several owners since NAR cashed in on the sale.  Today Realtor dot com is owned by Rupert Murdoch.  

Feb 17, 2018 11:32 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

No surprise. But I just listed a property and 30 minutes later got a lead from Realtor.com

Feb 17, 2018 11:18 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Mine come to me but, I believe it's because I pay for the upgraded service to be able to add videos and additional photos.

Feb 17, 2018 10:39 AM
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

All of the syndication companies market all of the listings on MLS....yours and my team's.... we are listing agents and we never expect buyers to call us....we would prefer every buyer have a buyer's agent....my team does not participate in dual agency....

Feb 17, 2018 01:00 PM
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

You've missed the boat which sailed long ago on this. All media sites do this & I'm sorry you've just figured it out. Best way to to catch the buyer yourself on your own sites.

I can't believe Teresa that you are just challenging this now.

Feb 17, 2018 12:37 PM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker


Feb 17, 2018 12:27 PM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

You have to purchase "enhanced" listings in order to get the lead to come to you. If you don't have enhanced listings, the lead will go to people who have purchased these, usually two different people.

Feb 17, 2018 12:15 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Ken Jones, ASA, CRES summed it up quite well. You need the MLS and so you pay your Realtor dues. Then they use and abuse your money and sell you down the drain. Nice gig if you can get it!

Feb 17, 2018 11:27 AM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

They get other agents to pay for those leads. I always suspected this of other so-called "free" services such as Listingbook that under the pretext of providing CRM encourage you to input all your contacts that they in turn sell to others.

Feb 17, 2018 11:26 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Of course. This is no surprise. It's been this way for a while. If you want them, you'll need to pay for them. Pretty sad isn't it?

Feb 17, 2018 11:10 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Yes. You can pay to be listed as the listing agent. FYI, I am tired of explaining to agents that NAR NEVER owned realtor.com. I guess you want it for free? That's like asking Zillow to not have other agents there. Also, don't you offer compensation to other agents on the MLS?

Feb 17, 2018 11:51 AM
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

Yes, I am aware Teresa and cannot wait to return when there are several more comments here. Should be quite entertaining!

Feb 17, 2018 10:30 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I did know that.  It's old news.  That horse left the barn years ago and as Liz and Bill Spear mention ... it is not coming back.

Feb 18, 2018 11:22 AM
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Yup, I knew that. Our Realtor dues working... against us Teresa Cooper 

Feb 17, 2018 06:21 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Of course, same as Zillow.  Both are just bait to find leads to sell to agents who are poor at marketing themselves.

Feb 17, 2018 03:39 PM
Peter Testa
Nationwide Homes - Danbury, CT

I'm well aware, I used to sell 1 in every 3 properties we listed. That number has dropped to 0-1 a year. Unless I'm willing to pay to get those leads back Realtor.com & Zillow will continue on how it works best for them. 

Feb 17, 2018 01:15 PM
Joyce Marsh
Joyce Marsh Real Estate LLC - Daytona Beach, FL
Joyce Marsh Real Estate LLC - Coastal Properties

Yes I am aware. My sellers want the exposure everywhere possible on the Internet. So I promote heavily and everywhere to get my listings sold. 

Feb 17, 2018 01:06 PM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thanks for sharing your experience.

Feb 17, 2018 12:24 PM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Yes, and you cannot prevent it.  At one time you could buy for an additional $$$figure your listings to insure that another brokers face did not show up on your listings.  I know that a big company paid a princely sum to Zillow to do that.  I have no idea if you can still do that.  Some of our clients still buy their own listings...crazy?

Feb 17, 2018 11:41 AM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

That makes me mad. At least with Z and T it does have my name as listing agent and you hope a buyer is calling rather than the other names. I am checking Realtor.com now and testing it. I can not tell you how mad i am they ever sold it to begin with. 

Feb 17, 2018 04:16 PM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Z,T and R are out to enslave us 

Feb 17, 2018 02:53 PM
Bobby Wallace
Vacant Land Solutions - Charleston, SC
Sell Your Vacant Land The Hassle Free Way!

Teresa Cooper~

Are you trying to get everyone's blood pressure up?

Have I told you today that I how much I miss you and how I think
you are the BEST Real Estate Agent in Charleston, S.C. ? 

Jul 07, 2018 02:04 PM
Shawn and Angela Miller
Berkshire Hathaway HomeServices Amabassador Real Estate - Lincoln, NE
Lincoln and Omaha, NE REALTORS®

Yep, I have received two inquiries about two properties on REALTOR.com in the last couple weeks.  Not my listings, but being the good agent, I replied.  One person asked me why I replied along with another agent.  I told him these online sites simple blast your request out to several agents.

Either way, I'm not even a paying member of REALTOR.com.  I have a profile, but I do not pay for listings.  Not sure why I'm getting them.

I agree with your comments.  Zillow, Trulia, and REALTOR.com are simply LEAD GENERATING sites.  The minute that all MLS's across the country stop feeding these sites with listings, they would go down and broke.

I agree with many, the NAR sold us out.  I wish we could opt out of many of these sites, but again, sellers expect it as many consumers consider it the defacto mls.

I would be OK with sites like Zillow having showing our listings for free, as long as they paid our dues, and our fees, and our continuing ed costs, and our active key fee, etc... in exchange?  Deal?

Feb 28, 2018 02:09 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Just like any other site with listings.

Feb 20, 2018 10:49 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I am aware of this and the inquriy goes to several agents at one time so those agents receiving it are not guaranteed the business, they have to pay for it, work for it and earn it.

Feb 18, 2018 07:49 PM
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Yes, sadly that is the case.  It doesn't even show as an inquiry in my dashboard!  This is something that REALLY PISSES ME OFF!!!!  These sites WOULD NOT EXIST without our content, and they can't even be bothered to show respect to the agent by giving them their own GOD DAMNED LEADS!


Your only real option is to withhold your listings from those sites (which I've done in the past).  That will lead to decreased viewership though.


I just did a test inquiry and did not get it, but had two agents respond really quickly.

Feb 18, 2018 12:11 PM
John Juarez
The Medford Real Estate Team - Fremont, CA

Contact Realtor.com and offer to join their paid plan.

Feb 18, 2018 08:45 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Teresa Cooper They're in the business of selling leads and whoever pays gets the lead. Here the broker can opt out, but I don't think many do.

Feb 18, 2018 06:33 AM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Where have you been the last 10 years?

Your broker, franchise, association, regional association and NAR have made it impossible for an agent to protect their intellectual property AND, more importantly, protect the home owner and buyer from the perils and hazards created because of FORCED syndication. (that how your stuff gets on Realtor.com and Z)

It is the peril and hazard of the home interior living FOREVER on the Internet, the agent being UNABLE to retrieve /delete the data after sale, That should be distressing to all professional who suggest they have any concern for their clients safety or privacy.

Find like minded agents.

Then stand up and start a revolution.

But that takes courage. Do you really care about the client or is this simply the lose of a lead created by FORCED syndication?

Feb 18, 2018 05:53 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Yes, if they fill out the forms.  But, if they drill down to the bottom and call you then it isn't.

Feb 18, 2018 05:48 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty


Feb 18, 2018 04:53 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel


Feb 18, 2018 03:39 AM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Teresa Cooper - yes. That's how they make money.

Feb 17, 2018 10:36 PM
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

Yes, just like  every other lead gen site.

Feb 17, 2018 09:06 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Teresa Cooper 

Actually it goes to the office. Someone is volunteering answering all calls. 

Feb 17, 2018 08:37 PM