Inna Ivchenko, Realtor® • GRI • HAFA • PSC Calabasas CA (Barcode Properties)

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Rainmaker
715,302
Peter Testa
Nationwide Homes - Danbury, CT
PETER TESTA

I've set it up so that a request for feedback goes out to any agent who's shown one of my listings. I think it's good business to respond to all feedback requests from agents who's properties I've shown. I'd want them to do the same for me. 

Dec 17, 2017 05:35 AM
Rainmaker
1,775,397
Lyn Sims
Schaumburg, IL
Real Estate Agent Retired

I provide FB is they ask me only. 

I ask for FB & get 30% response or so. We have an email system now thru Showingtime & it works ok. I changed the questions to make it funny. I think I get a better response that way.

Dec 17, 2017 05:38 AM
Rainmaker
529,414
Kathryn Acciari
Arc Home LLC - Shrewsbury, MA
Mortgage Loan Originator

Yes and yes. Sometimes the feedback is simply that this is not the right home for the buyer. I have found that getting into specifics (the buyer didn't like this or that, or a list of repairs needed) puts both the listing agent and seller on the defensive.  When I am the listing agent, I appreciate feedback but usually I can predict the reasons a buyer may pass on a property and try to prep my sellers for such objections.

Dec 17, 2017 03:32 AM
Rainmaker
920,078
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

1. No. 

2. No.

Let me be more specific. I am present for showing and can observe the buyers responses. I think it is called, "FULL SERVICE."

And, I do not reward lazy agents.

Dec 17, 2017 05:24 AM
Rainmaker
541,438
Buzz Mackintosh
Mackintosh REALTORS - Frederick, MD
“Experience, reliable, leadership”

Communication & cooperation is the key to getting a property sold. Yes I give and ask for feedback.

Dec 17, 2017 03:45 AM
Rainmaker
1,708,245
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

If I get the electronic form in my email I respond.

Dec 17, 2017 03:02 AM
Rainmaker
955,051
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Good morning beauty!
1. I will offer feedback if there's a reason to, i.e., trouble securing property, a leak, something listing agent needs to know. If my client has interest, I won't tip our hand to the LA. I don't want them shopping offers or blabbing to seller. If the listing agent requests feedback, I will respond diplomatically, thanking them for facilitating our showing.
2. I'm really only interested in an offer--or to be informed if something is amiss. I'll be gracious if feedback is offered but I won't chase it down unless I have a reason. We're busy, and if everybody did it all the time, who would have time to do the job?
As to your comment, relationships built over the years w other brokers in the area are based in successful transactions. I'm not saying feedback is not a good idea. Just a YMMV thing.
PS. A broker friend showed a property I had just put on market, called me immediately upon discovering mold in the back of a cabinet, figured I did not know. She was right, and it required thousands in remediation. I was grateful she took the time to get a hold of me. So every situation is unique.

Dec 17, 2017 02:27 AM
Rainmaker
1,568,222
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Most agents do not do either. And it is totally understandable, since we have so much on our plates with marketing, prospecting, showings, appointments, networking, blogging, calls, etc. etc. not even mentioning traffic for some of us...

But isn't it an excellent avenue to market yourself and position yourself as a professional to other agents who may be working with you down the road? 

 

Dec 17, 2017 01:37 AM
Rainmaker
796,708
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Yes and yes.  In our market, feedback is a courtesy facilitated by Showing Time. 

Dec 17, 2017 06:31 AM
Rainmaker
4,630,374
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

I do not offer feedback unless it can be constructive and I don't expect it unless it is constructive.

Dec 17, 2017 05:27 AM
Rainmaker
4,569,557
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Yes and yes. Sellers are always looking for feedback.

Dec 17, 2017 04:21 AM
Ambassador
5,823,963
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Showing time prompts us for this, and most comply.

Dec 17, 2017 03:34 AM
Rainmaker
874,348
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

No and No.

Dec 17, 2017 02:58 AM
Ambassador
4,622,744
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

1. Yes, without fail!

2.  Sellers expect it regardless of how well we prep them that 50% of the showing agents won't provide it! Because I know the stress it causes sellers when they don't receive feedback, I am religious about giving it when I show property. It may sometimes simply be generic but, I give it!

Dec 17, 2017 07:54 AM
Rainmaker
598,824
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Yes, I provide feedback to EVERY listing for EVERY showing, even if my buyers refuse to walk in the door because they don't like the neighborhood.

Dec 17, 2017 07:35 AM
Rainmaker
1,027,535
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I give feedback when asked by listing agents and I ask for feedback from agents on listings if I am not inundated with showings.  Often, though, we pretty much know which listings need feedback and which ones will most likely generate multiple offers, so the answer to the last question is not always. 

Dec 17, 2017 07:18 AM
Ambassador
2,613,063
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

1.  Yes.   Short and to the point, client is not interested.

2.  98% of them.   Email or text:  "The Seller and I thank you for showing our listing at 123 Elm Street; if you have any questions or need more information, please let me know.  Thanks again."

Dec 17, 2017 06:55 AM
Rainmaker
2,204,095
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

1. I do provide feedback

2. I do request feed back from agents who shows my listings. 

Dec 17, 2017 06:52 AM
Rainmaker
3,071,034
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

If it's requested

Yes

Dec 17, 2017 05:29 AM
Ambassador
2,115,770
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

About 80-90% of the time, I provide feedback. If my clients are considering putting in an offer, I hold off because I don't want them to know until we're ready to go. In those cases, I do admit I sometimes forget to provide the feedback after they decide to move on to another house. 

I never provide feedback on price.

And I use the showing time application which does send a feedback request.  I don't bug the buyer agent if I don't get any feedback though. 

Dec 17, 2017 04:43 AM
Rainer
213,213
Dennis Swartz
Full Circle Property Management - Columbus, OH
MBA, GRI...experience counts!

I give feedback if they ask, but I do not ask for feedback.

Dec 17, 2017 03:56 AM
Rainer
150,266
Michael Thacker - Re/Max Real Estate Center - Louisville
Re/Max Real Estate Center - The Thacker Group - Louisville, KY
Your best friend who just happens to be a Realtor

I request feedback on every listing of mine automatically. If I dont hear back, I will call since many agents prefer to give "off the record" comments.

Dec 18, 2017 04:03 AM
Rainmaker
577,350
Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

An automatic request is sent to each agent who shows my listing.  I always repond to requests for feedback, and I am always truthful with what my client and I feel about the property.  I would expect the same from those agnets who show my property, but the response is negligible.  Very unprofessional..

Dec 17, 2017 08:05 AM
Rainmaker
2,700,315
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Never....I know the property inside and out if I am the listing agent

Dec 17, 2017 07:23 AM
Rainmaker
712,144
Richard Bazinet /MBA, CRS, ABR
West USA Realty - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

No. They can ask but they don't get. Here's why. Why does a listing agent need feedback? Professional listing agents don't need to if it's priced properly or the condition of the property is right. If the listing agent don't know those answers, then they are not doing a competent job.

So they ask about what my client is thinking, and if they are interested in writing an offer? As if I'm going to share that information,

Anything said between my client and I is confidential. It's the #1 fiduciary duty of every agent.

Loose lips sink ships.

Unless, the property really sucks, is misrepresented in the mls or the photos, then, I let them have it!

Dec 17, 2017 07:17 AM
Rainmaker
4,799,732
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I usually ask for feedback on showings for my listings and will give feedback from my showings when requested.

Dec 17, 2017 06:00 AM
Rainmaker
3,393,897
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I give feedback to listing agents when i show, but depending on who they are and if my buyer likes, i say less or more. As a listing agent, i ask eveyone for feedback, most acknowledge showing and some give real feedback

Dec 17, 2017 05:56 AM
Rainmaker
4,433,809
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Yes

Dec 17, 2017 03:50 AM
Rainmaker
854,652
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Provide feedback if asked; ask for feedback always, but don't always receive.

Dec 18, 2017 12:42 PM
Rainmaker
950,223
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

1. If they ask

2. you bet

Dec 18, 2017 07:00 AM
Rainer
247,800
Macy Babb ... North Georgia Realtor
Re/Max Around Atlanta Realtor - 404-234-6166 - Cartersville, GA
Realtor, SFR, HUD/REO Certified

I have the feedback request set up automatically for my listings.. and yes give feedback on my showings.  But it is rare to get them...

Dec 18, 2017 05:27 AM
Rainmaker
1,253,704
Joyce Marsh
Joyce Marsh Real Estate LLC - Daytona Beach, FL
Joyce Marsh Real Estate LLC - Coast & Luxury

I would like to get feedback from every showing.  I will gladly give feedback on listings I show.  The majority of my listings are agent must accompany so I am there to observe and meet the buyers but feedback is still appreciated.  

Dec 18, 2017 03:46 AM
Rainmaker
3,986,000
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I give honest feedback and I try not to be mean

Dec 17, 2017 08:59 PM
Rainmaker
7,125,015
Roy Kelley
Retired - Gaithersburg, MD

Only if I receive a call.

Dec 17, 2017 01:35 PM
Rainmaker
1,439,021
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties
  1. Yes, but only when asked.
  2. No, generally a lack of an offer or a quick showing is feedback enough.  If they spent a good amount of time at the house, I'll call though.  If people I can trust for an honest response show it, I'll call them and see what they and their buyer thought.  Can't overcome an objection if you don't ask for them.
Dec 17, 2017 10:55 AM
Rainmaker
808,903
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

We give feedback to every agent who requests feedback. It's courteous. We do ask for feedback, our clients like to know. -Kasey

 

Dec 17, 2017 10:23 AM
Rainmaker
1,466,027
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Inna Ivchenko I do not give feedback unless the listing agent asks for it. I do try to make my feedback constructive. I do not ask for feedback.

Dec 17, 2017 09:31 AM
Rainer
117,085
Christine Kankowski North SD and Temecula
House Match Inc - Poway, CA
Excellent Sales and Property Management

I respond to their feedback requests.

 

I only ask for feedback on homes that wont sell quickly. 

Dec 17, 2017 09:20 AM
Rainmaker
5,581,328
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I never ask for feedback from any buyer's agent...they represent the buyer and they shouldn't be giving feedback on the results of any showing....

Dec 17, 2017 09:18 AM
Ambassador
3,987,060
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

If I have something that I think will help them I do give feedback. What gets me are the automated feedbacks that keep sending me requests for feedback well after we have secured an accepted contract on the property.

Dec 17, 2017 09:05 AM
Ambassador
3,174,724
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I do not ask for feedback and I do not provide it ... unless the agent happens to call me and they get me live ... then I will share IF I recall the specific property. 

Dec 17, 2017 08:37 AM
Rainmaker
5,768,742
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Inna,

It was very rare when an agent did not give us feedback.  I just think that we worked with people who in there previous profession where working in corporate sales, and they understood the value of feedback.  And Ron and I would happily do the same for others.  We also shared it with the building owners.  A

Dec 17, 2017 08:19 AM
Ambassador
4,318,202
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

1. Most of the times, I do.

2. I do ask - and follow up 3-5 times.

Jan 14, 2018 09:14 PM
Rainmaker
4,407,231
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I always give feedback and hope I get feedback on my listings.

 

Dec 20, 2017 11:53 AM
Rainmaker
5,396,743
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I do give feedback, and receive about 60%.   

Dec 20, 2017 08:24 AM
Rainmaker
937,191
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

I used to always ask, and maybe get 25% of agents to respond. Now I don't always ask anymore, because even if I do get a response, most of them are not helpful. I will get responses like, "the buyer decided on another home", or "I don't remember your listing because we have looked at so many homes". How does this benefit anyone?

If an agent asks me, I will always provide feedback.

Dec 19, 2017 05:21 PM
Ambassador
3,084,901
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

nope and nope

Dec 18, 2017 09:30 PM
Rainmaker
2,707,335
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Absolutely - I always request feedback on my listings and I rarely miss providing feedback on showings.

Dec 18, 2017 07:06 PM