Spam prevention
Rainmaker
3,605,517
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Even after confirming right before we are scheduled to meet with them, this has happened. I will only try to call them once...then it's goodbye! 

Nov 03, 2016 09:20 PM
Ambassador
947,717
Frank Rubi
Frank Rubi Real Estate, LLC - Metairie, LA
FrankRubiRealEstate.com

I always reconfirm my appointments before I leave the office. It seems to cut down on these disappointments. 

Nov 03, 2016 05:31 PM
Rainmaker
1,624,472
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

I hunt them down and skewer 'em!

Nov 03, 2016 10:06 PM
Rainmaker
1,698,248
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Call back & ask if I was mistaken that we had an appt & ask to reschedule. Unless it's a rental in which case I never call back.

Nov 03, 2016 10:01 PM
Rainmaker
3,961,251
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Typically I will call, text and/or email.  Stuff happens.  Second chances too.  

Nov 03, 2016 09:20 PM
Rainmaker
846,275
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

Get very pissed

Nov 03, 2016 08:36 PM
Rainmaker
3,615,422
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

I steam and have a bad attitude for a while... in the old days I would tell them off, the new and improved me reaches out one more time...and if I do not like the attitude or lack of contrition... well I have an ejection button:))Endre

Nov 03, 2016 05:15 PM
Rainmaker
3,532,453
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

If they don't have a good excuse I fire them and move on

Nov 03, 2016 09:43 PM
Rainmaker
1,965,493
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

finish my coffee, send them one email and let it go

Nov 03, 2016 08:45 PM
Ambassador
5,219,046
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

I call them, a few answer, others will never answer or return a call.

Nov 03, 2016 05:24 PM
Rainmaker
4,025,007
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Stuff happens! I call and get the facts and then reschedule!

Nov 03, 2016 11:16 PM
Rainmaker
750,120
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Hopefully I called them to confirm but if it happens I'll rant, vent to someone who pretends to care and then move on.   Things do happen but I'll proceed with guarded optimism.

Nov 03, 2016 09:55 PM
Ambassador
4,495,628
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I usually reconfirm so it's very rare that it's miscommunication. I would text, call and email.

Nov 03, 2016 09:23 PM
Ambassador
4,312,167
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Paul S. Henderson, REALTOR®, Broker, Tacoma Washington - what Sandy Padula and Norm Padula, JD, GRI NMLS#1483386 does is what I'd do!

Nov 04, 2016 04:14 PM
Rainmaker
502,396
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

I had come across a few of those especially in leasing. I usually call or text or email them before our appointment to confirm. If they don't confirm then I let it go. Sometimes people confirmed and still didn't show up. in this case I told them I came just to show the property(ies) and they have confirmed and yet didn't show. I appreciate if they had told me to cancel. Sometimes I got a "sorry" back from them sometimes no answer.  This is one of the reasons why I don't work leasing anymore.  

Nov 04, 2016 09:28 AM
Ambassador
3,224,019
Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

I'm cracking up about  Sandy Padula and Norm Padula, JD, GRI NMLS#1483386  NORM's reply! 

Nov 04, 2016 03:42 AM
Rainmaker
2,611,670
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

More important...what are they thinking when they are doing this? Not good

Nov 03, 2016 10:53 PM
Ambassador
1,616,204
Harry F. D'Elia III
RentVest - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

I wait ten minutes and then I move on with life. Reschedule it

Nov 03, 2016 10:52 PM
Rainmaker
6,375,259
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Try to contact them. 

It happens.

Nov 03, 2016 10:39 PM
Rainmaker
3,297,674
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Some times i call them before to make sure they are coming if it is a 1st appointment and dont hesitate to call when people are late

Nov 03, 2016 10:23 PM
Rainmaker
3,877,157
Richard Weeks
Dallas, TX
REALTOR®, Broker

Strike one.

Nov 03, 2016 09:34 PM
Rainmaker
3,912,012
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

A jerk?

Nov 03, 2016 09:23 PM
Rainmaker
5,570,688
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

another reason to focus on listings!!!!!!

Nov 03, 2016 09:18 PM
Rainmaker
1,792,950
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, eXp Realty - Kalispell, MT
Helping your Montana dreams take root

It depends on the details.

I confirm ahead of time. Even so, sometimes people don't show up. The last time it happened, I confirmed the appointment and then went to the house (1/2 hour from me). I was a little early and spoke to the seller for a bit on her way out, then did a quick preview, and waited outside for my buyer. At about 10 minutes past due, I called to see if he was almost there. By the way, it was a gorgeous Sunday and I remember wishing I didn't have the showing because I wanted to be out on the lake! Anyway, I called him and he said, "Oh, we decided not to come." No apology came. No explanation. I fired him on the spot. Sorry, I don't have time for people who are disrespectful and don't really want my expertise in buying their house. And that's pretty much what I told him.

Nov 03, 2016 09:11 PM
Ambassador
3,986,518
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I try to call or text them to remind them. I make it clear if I don;t hear back from them then I will assume they will not be there and need to reschedule. This prevents being stood up.

Nov 05, 2016 02:46 PM
Rainmaker
625,405
Tony Lewis
RE/MAX of Valencia (Hall of Fame) 30 year Valencia Resident - Valencia, CA
Summit Real Estate Santa Clarita & Aliso Viejo

Give them a second chance, explain that my time is valuable and would appreciate a simple text message.

Nov 05, 2016 11:26 AM
Rainmaker
221,086
Richard and Jean Murphy
Harborview Properties - Portland, ME
(207) 712-4796

Lots of light hearted, direct and indirect answers here regarding clients pulling a no-show with no call.

Just the fact that there are so many responses to this makes me realize there are more agents encountering the same issue. It also tells me that there are, indeed, inconsiderate people everywhere who have no concern for another person's time. In a wierd way I am relieved that it happens to others, but it never feels good. 

Fortunately, the no-shows are a very small percentage of people and we move on to the next.

Nov 04, 2016 10:18 PM
Ambassador
2,546,675
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Make one last phone call and send one last email... then drop them.

Nov 04, 2016 12:09 PM
Rainmaker
3,985,813
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I call them to see what happened.  Sometimes there is a good excuse.

Nov 04, 2016 11:35 AM
Rainmaker
1,510,463
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

It happens. But I see no excuse not to call or text with cancellation or to reschedule. Everyone has a mobile device these days. 

Nov 04, 2016 10:34 AM
Rainmaker
1,362,398
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

It's happened.  Call them after 10 minutes and leave after 15.

Nov 04, 2016 05:47 AM
Rainmaker
5,372,237
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

We move on, and not worry about it. A

Nov 04, 2016 05:18 AM
Ambassador
3,300,157
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

After making sure they aren't stuck in traffic, I would leave a message letting them know I was there for our appointment and invite them to reschedule.  That reschedule offer is only for clients I'm working with...not folks who called out of the blue.

Nov 04, 2016 05:16 AM
Rainmaker
1,445,227
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Paul S. Henderson, REALTOR®, Broker, Tacoma Washington Wait 15 minutes then call. If no answer it is time to leave. Give them one more chance to make another appointment if they have a good excuse for missing this one.

Nov 04, 2016 05:12 AM
Rainmaker
4,799,356
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

They won't be working with me any longer unless there's a very good excuse.

Nov 04, 2016 04:41 AM
Rainmaker
527,985
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

Sometimes things happen or the Buyer may have written down a different time.  I would give them the benefit of the doubt first, but after that, a second time means they are not interested and I would move on to other, more considerate clients.

Nov 04, 2016 03:15 AM
Ambassador
3,002,424
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Unless they were in an accident, hospital, coma, or dead ... we are done. Lame BS excuses don't fly with me.  

That happened one on a listing appointment. I showed up and there was a note on the door.  The seller was rushed to the hospital. I listed their home and have since completed several other transaction with them.  

Buyers don't get that much latitude from me.  

Nov 04, 2016 02:50 AM
Rainmaker
2,014,170
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Call them and leave a VM

Nov 04, 2016 01:40 AM
Rainer
56,578
LeAnn Sink - Realtor Knoxville, TN
United Real Estate Solutions - Knoxville, TN
#ThinkSink when you need an agent.

I will give them another chance. If it happens again, I have a "2 Strike" rule! No threesies for me!

Nov 04, 2016 01:18 AM
Ambassador
3,402,249
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Try and confirm the reason...an accident, sick child etc. 

I was stood up once for a lunch meeting.  I later found out this person had a near fatal accident and was in the shock trauma unit. 

Nov 04, 2016 01:17 AM
Rainmaker
806,837
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Hope they have a good explanation, although very few excuses would work. Will think twice about working with them.

Nov 04, 2016 01:15 AM
Rainmaker
1,136,737
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Often the VM is full. I eMail and text also for ducmentation purpose.

Nov 04, 2016 01:13 AM
Rainmaker
832,338
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I wait  and see. I once had a buyer on his way to meet me that rolled his truck over in an accident and was taken to hospital. Sometimes there is a legitimate reason.

Nov 04, 2016 01:10 AM
Rainmaker
1,707,347
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I have a one strike policy unless it is for a really good reason.

Nov 04, 2016 12:53 AM
Rainer
222,865
Bob Betel
Allstar Home Mortgage, Inc. - Sweetwater, TN
President, Allstar Home Mortgage, Inc

Call them.

Nov 04, 2016 12:08 AM
Rainmaker
415,056
Katina Hargrove 352-551-0308
Stake Your Land Realty, Inc. - Eustis, FL
Broker/Owner, GRI,SFR, REALTOR®

Good morning Paul,

It does not happen, I always tell them that I am going to call them an hour before our appointment. If they fail to answer, this agents is not going anywhere.

Nov 03, 2016 11:57 PM
Rainmaker
907,123
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

Make a call, if they avoid me I move on - if they have a valid excuse we reschedule - what else can you do?

Nov 03, 2016 11:45 PM
Rainmaker
3,069,684
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

James Dray nailed this one!

Nov 03, 2016 11:26 PM
Rainmaker
869,411
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Hmmm, you mean like the ones who used the 'sick dog' excuse yesterday?

Responseis defined by whether they are working with an agent. No agent means I am responsible for the outcome.

Take their name and number and wait.

Find an off market listing that equals the subject house, and text them about it, tomorrow. If they respond, establish the rules and the cost involved when appointments are not kept. 

Nov 03, 2016 10:28 PM