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Rainmaker
2,350,966
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

you should ALWAYS use your own CRM - that way it is portable if your feelings about your company change -  and no one else has access to it.

Jun 19, 2016 11:34 AM
Rainmaker
1,027,602
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

After going through and NOT using a number of CRMs, IXACT contact is the one that finally stuck, in other words, I actually use it.  I do not, however, use the website, although I may consider it in the future.  I have a couple of WP sites, so just never felt the need for their website.  Their customer support is excellent, I can tell you that. 

Jun 19, 2016 09:02 PM
Rainmaker
634,482
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

Sorry, I have not used IXACT so can't comment from experience. Have read some positive comments though.

Jun 19, 2016 06:26 PM
Rainmaker
679,098
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

I'm actually checking into IXACT Contact CRM at this time and have been seriously considering this one.  Just have not taken the plunge.  Sort of in the same place as you ... I would never use the company one for reasons already mentioned ...

Jun 19, 2016 12:26 PM
Rainmaker
4,976,331
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Always set up your own. I'm with Lise Howe on this one.

Jun 19, 2016 11:55 AM
Rainer
321,564
Melissa Jackson REALTOR
Trinity Premier Properties - Azle, TX
Helping You Make The Right Move

IXACT has a wonderful CRM.  It was too much for me at this time. Easy to use and yes the customer service is good. 

Jun 20, 2016 01:43 PM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I haven't used it but have experimented with it and it looks pretty good.

Jun 20, 2016 04:30 AM
Rainmaker
2,443,200
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I have not heard of that one, but Buffini & Company have an awesome one.

Jun 20, 2016 01:28 AM
Rainmaker
1,617,866
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

This is the one I use at the current time.

Jun 20, 2016 12:03 AM
Rainmaker
987,352
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

Not familiar sorry and yes, use your own!

Jun 19, 2016 11:03 PM
Rainer
150,416
Michael Thacker - Re/Max Real Estate Center - Louisville
Re/Max Real Estate Center - The Thacker Group - Louisville, KY
Your best friend who just happens to be a Realtor

I used them for just over a year, but quickly realized that you get what you pay for. My move over to Top Producer best move that I have made.

Jun 19, 2016 10:14 PM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Good idea. Never put your most valued asset in contol of the 'company.'

I am not familar with IXACT, but am familar with many CRMs.

Which is best for you depends on two things:

1. What resources your business needs

2. Where your business marketing is headed in the coming 2 years

(Top Producer, WiseAgent) or contemporary CRM (SugarCRM, SalesForce) depending on you personal analysis of your business.

Jun 19, 2016 10:13 PM
Rainmaker
2,171,261
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Ease of use or user friendly is the key !

Jun 19, 2016 09:31 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

No idea.

Jun 19, 2016 09:17 PM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Suzanne tried it at one point - still stuck with Top Producer

Jun 19, 2016 09:17 PM
Rainmaker
5,096,466
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Never use your company's CRM; what happens if you leave? I've used Top Producer for more years than I can count.

Jun 19, 2016 09:15 PM
Rainmaker
7,794,784
Roy Kelley
Retired - Gaithersburg, MD

I have not used it.

Jun 19, 2016 08:40 PM
Rainer
30,009
Bob Adelfson
HomeSmart Lifestyles - Queen Creek, AZ
Queen Creek's Hometown Realtor

I'm looking for a CRM that integrates with my website to capture leads, etc.  That is one reason I'm looking at IXACT.  They also offer 6 months free to any realtor who has been in the industry for less than a year.  

 

Jun 19, 2016 12:48 PM
Rainmaker
3,986,196
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

If you are able to set your own, why pay someone

Jun 19, 2016 11:35 AM
Rainmaker
1,157,785
FN LN
Toronto, ON

I am not familiar with that CRM.

Jun 19, 2016 10:23 AM