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Rainmaker
1,209,215
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

Capitalization.  

Jun 16, 2016 02:49 AM
Rainer
97,816
Carol Wilson
Your $imple Home - Toronto, ON

There is something called Active Listening.  Several commenters have talked of listening, but how does the client know they were heard?  Active Listening.  To do this, do as Richie Alan Naggar said and repeat what you heard.  You don't need to repeat every word, and not as faithfully as a mimic, but don't change the words a lot or they won't seem like the speaker's.

If client says something, and hears the point being repeated by you, they will feel heard, and it builds trust.  If you then follow through with whatever was said, you will create a fan.

Jun 16, 2016 04:01 AM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

ROFL - nice one Amanda and Jared Christiansen !

Jun 16, 2016 10:12 PM
Ambassador
1,445,569
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Understand that we've been given 2 ears and 1 mouth for a reason!  Also, those 2 eyes we've been given will observe the secrets of the soul !

Jun 16, 2016 04:04 AM
Rainmaker
1,497,698
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Profile pics are helpful in building trust.

Jun 16, 2016 03:41 AM
Rainmaker
5,583,167
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

learn how to LISTEN.....

Jun 16, 2016 03:03 AM
Ambassador
3,727,581
Patricia Kennedy
RLAH@Properties - Washington, DC
Home in the Capital

The most important skill is being able to produce a grammatical and properly punctuated written communication.

Jun 16, 2016 02:02 PM
Rainmaker
2,219,617
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Listen 

Jun 16, 2016 10:59 AM
Rainmaker
519,324
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

Abby, People confuse talking or writing with communicating.  What we say, how we say it, why we say it and when we say it all matter. What the client is wanting to hear, needing to hear, able to hear all matter.  Communicating EFFECTIVELY is a skill, it must be learned, developed and not assumed. 

Jun 16, 2016 08:23 AM
Rainmaker
1,236,920
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

superior.

Jun 16, 2016 07:52 AM
Rainmaker
921,404
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

#1. You need to be able to smile, "I want to meet you."

#2. You need to write in a fashion you can not be misunderstood.

#3. Effective communication is not about transmitting data but collecting data.

#4. Be your genuine self. Limps, scars and all. When you are at home in your skin others will trust you. That is the goal of communication. Read that again.

Jun 16, 2016 07:52 AM
Rainmaker
4,847,665
Richard Weeks
Dallas, TX
REALTOR®, Broker

I once signed someone while holding a donut.  I was accused of talking with food in my mouth.

Jun 16, 2016 05:05 AM
Rainmaker
908,118
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Basic manners.

Jun 16, 2016 10:46 PM
Rainmaker
7,784,714
Roy Kelley
Retired - Gaithersburg, MD

These skills are mandatory for success.

Jun 16, 2016 09:38 PM
Rainmaker
634,482
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

Carol Wilson points out an important one.

Jun 16, 2016 01:59 PM
Ambassador
4,650,983
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I believe all licensees should have very good communication skills and be able to answer their phone, return emails and text messages quickly!

Jun 16, 2016 01:07 PM
Rainmaker
897,328
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

All - verbal and writing skills, as well as recognizing non-verbal signals.

Jun 16, 2016 01:00 PM
Rainmaker
3,986,196
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

All of them

Jun 16, 2016 12:48 PM
Rainmaker
2,349,535
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Good skills

Jun 16, 2016 11:28 AM
Ambassador
2,678,589
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 

 Press 1 for English.

Jun 16, 2016 11:23 AM
Rainmaker
2,224,473
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

You need to be able to communicate with a wide variety of people on many different levels and in many different ways...texts, email, on the phone, in person. You get the idea. 

Jun 16, 2016 10:53 AM
Rainmaker
1,231,822
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Ability to communicate effectively.

Jun 16, 2016 08:00 AM
Rainmaker
823,379
Susan Laxson CRS
Palm Properties - La Quinta, CA
Realtor in San Diego, CA & Naples, FL

Listening to what they are saying and asking qualifying questions.

Jun 16, 2016 06:03 AM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Good ones.

Jun 16, 2016 04:47 AM
Rainer
372,487
Libby Cousins
Extraordinary Processing - Spokane, WA
Contract Mortgage Processor, licensed in WA

They should answer the phone when clients call and/or return calls in a timely manner. It really helps close deals faster.

Jun 16, 2016 04:13 AM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

abby tiscareno I would say a top communication should be the skill of negotiating. Your clients wll be pleased with your expertise.

Jun 16, 2016 03:55 AM
Rainmaker
1,157,785
FN LN
Toronto, ON

It depends on the target audience.

Jun 16, 2016 03:43 AM
Ambassador
5,030,748
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Great ones, verbal and written, and know how to listen!

Jun 16, 2016 03:36 AM
Rainmaker
2,775,046
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

LISTEN....then repeat

Jun 16, 2016 03:09 AM
Rainmaker
290,919
Allie Angeloni
Long Realty - Oro Valley, AZ

They should be able to listen to what others are saying abby tiscareno, because what 'they think' may not be correct, and really 'hearing someone' is very important!  Best of Luck!! 

Jun 16, 2016 03:04 AM