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Rainer
468,673
DEANNA C. SMITH CERTIFIED MOBILE NOTARY
Certified Mobile Notary Signing Agent - Smith Mountain Lake, VA
Highest Ranked Certified Mobile Notary in Virginia

Most of those commitments are in writing, by contract or email, so I first send them a copy and ask, "where are we on this ?"   I give them the benefit of the doubt that it is an oversight, there is a delay or they are still working on it.   If they just aren't going to honor their commitment, then I have to work to get it resolved otherwise and get the deal done for my client.   After all, THE CLIENT COMES FIRST !   After that, then it's time to reevaluate whether this person is truly a member of "the team" and treat them accordingly in the future.

Mar 09, 2016 12:53 AM
Rainmaker
1,836,035
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Depends on the issue and how it's resolved.  I use vendor I have trust and if the trust is gone so is the vendor.

Mar 08, 2016 09:54 PM
Ambassador
4,312,753
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Tony and Suzanne Marriott, Associate Brokers - if it is in writing, simply show them.

If it is not in writing and important - get it in writing.

Now if they fail, we have something to show them...

No more 'He said, she said'.....

Mar 09, 2016 01:04 PM
Rainmaker
4,799,481
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I deal with it the best I can.  I also make note of them and never will use their services again.

Mar 09, 2016 03:43 AM
Rainmaker
1,454,327
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Tony and Suzanne Marriott, Associate Brokers Hold their feet to the fire.

Mar 09, 2016 01:38 AM
Rainer
222,865
Bob Betel
Allstar Home Mortgage, Inc. - Sweetwater, TN
President, Allstar Home Mortgage, Inc

Lenders and Inspectors rely on agents for the purchase business and they should realize that if they fail to do something, they are not going to get any future business from you.. Buyers and Sellers are different, since agents need them to earn a paycheck. I hate to use THE word, Depends, but it does. Figure out the problem, and understand this is your business and expect nothing but the best. Anything less, and they are gone.

Mar 09, 2016 01:05 AM
Rainmaker
3,985,831
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I sometimes have a discussion and other times I just drop them

Mar 08, 2016 11:48 PM
Rainmaker
5,571,077
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

if I can't rely on the word of a "team member" then they're off the team....it's an easy fix.... it's business.... no room for emotion.... 

Mar 08, 2016 10:58 PM
Rainmaker
2,631,631
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I tend to spell things out which takes time. When ignored, my phase two is an accountability dart that hits the target thrown at. Business is not a game

Mar 08, 2016 10:54 PM
Ambassador
4,543,818
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Depends on what it is. But I certainly follow-up and remind them, especially if there is an email where they said....

 

Mar 08, 2016 10:32 PM
Rainmaker
883,381
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I go to their office, jump on their desk and do the gorilla. 3:)
Seriously, this rarely happens, fortunately. If it does, we take immediate action to find out what happened and get it fixed. If not past the point of no return, will replace the offending party. If offending party is a client, will liberate them from the relationship.

Mar 08, 2016 10:23 PM
Ambassador
1,573,905
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

It varies on what the circumstance is.  I work with the best and it's rare I run into problems.

Mar 08, 2016 10:14 PM
Rainmaker
879,041
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Inspectors, Lenders, and other professionals are dealt with by promoting the service they provide.

Buyers and Sellers are presented questions that reveal the cause. Based on the revealing, I assess what the future holds.

Mar 08, 2016 09:51 PM
Ambassador
5,331,722
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Sometimes folks need a reminder, others need to be replaced.

Jun 07, 2019 09:24 PM