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Richard L. McKinney P.A., For Results that MOVE you on the Treasure Coast! (Atlantic Shores Realty Expertise)

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Rainmaker
5,772,575
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Richard,

I would say nothing,  And I would not send that person anyone again.  A

Dec 05, 2015 08:30 AM
Ambassador
2,178,553
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

I'd say "go find another line of work".  

Dec 05, 2015 09:12 AM
Rainmaker
3,986,258
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I would take it back in a heart beat

Dec 05, 2015 09:06 AM
Rainmaker
2,224,473
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I would do what you did. That's a shame. Don't send that agent any further referrals. 

Dec 05, 2015 08:40 AM
Rainmaker
443,220
Cindy Davis
SD Home Source Realty - San Diego, CA

"You'e fired?"  Honestly though, there is nothing to say...you certainly won't make that mistake again.  You may feel like saying something, but it sounds like the agent is a bit less than on top of things. Move on. Enjoy your commission!

Dec 05, 2015 08:24 AM
Rainmaker
5,104,931
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I would be ticked off beyond belief. That co-worker would certainly never see another referral from me.

Dec 05, 2015 09:15 PM
Rainmaker
2,443,250
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Ahhhh, I was going to ask how you knew they didn't follow up.  Now I know. Why would they be perturbed that you took them back?  They got what they wanted, a home!

Dec 05, 2015 01:18 PM
Rainer
392,768
Anna Hatridge
R Gilliam Real Estate LLC - Farmington, MO
Missouri Realtor with R Gilliam Real Estate LLC

I would ask them if something was wrong since I noticed they had not contacted the customer.  Their answer would determine my action.  Which would probably be call the customer and apologize for the delay and ask how we can take care of things today.

Dec 05, 2015 12:28 PM
Rainmaker
400,356
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

I generally ask the agent when they plan to contact the client and then tell the client when the agent plans to contact them.  Then I follow up with the client to get their impression of the agent and see if they think it's a match.  If the agent didn't call, I'd move on.

I'd have a lot to say to an agent who failed to call a referral, but there's really no point since they'd never get a referral from me again. 

Dec 05, 2015 12:00 PM
Ambassador
3,854,886
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Whenever I make a referral, I ask that the buyer or seller also follow up as soon as they have made contact. An agent only gets one chance with me. Glad you were able to take them back and sell them a house!

Dec 05, 2015 10:45 AM
Rainmaker
2,390,620
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

As a Broker Richard L. McKinney P.A. I would reassign it to another agent or taking it over myself.

Dec 05, 2015 10:37 AM
Rainmaker
2,362,942
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I would say very little to the co-worker.,,,,, for fear of saying too much! LOL 

Dec 05, 2015 10:12 AM
Rainmaker
1,239,901
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

That happens often. If you look at AR referrals for California. You can tell many agents are not excited about the price range. They took the referral but probably does little.  

On referrals if you can not get hold of the customer in a day or so. Bye bye...

They disappear.

Dec 05, 2015 09:29 AM
Rainmaker
2,759,812
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good Sunday morning Richard. I would say shame on you!

Dec 05, 2015 05:15 PM
Rainmaker
1,771,867
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Nothing like Ron and Alexandra Seigel wrote but they would not get another chance from me.

Dec 05, 2015 01:24 PM
Rainmaker
1,683,912
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

I would say they are in the wrong business.

Dec 05, 2015 01:03 PM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I would say that I was very disappointed and learn my lesson to never do that again with that agent.

Dec 05, 2015 11:30 AM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Take it back.

Explorre if agent is in some difficult time.

Wait for this agent to express, "I need more business!"

A teaching moment.

Dec 05, 2015 09:29 PM
Rainmaker
5,216,398
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

You did the right thing. Service is key to our industry!

Dec 05, 2015 09:10 PM
Ambassador
2,436,099
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

"What a shame; I thought I could count on you."

Dec 05, 2015 07:54 PM
Rainer
42,670
Fred Hafdelin
Weichert Realtors - Mountain Lakes, NJ

I would say........... snooze you lose.

Dec 05, 2015 07:48 PM
Rainmaker
846,475
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

I would have to ask them why they took no action. In any case they would not receive anything else from me in the future.

Dec 05, 2015 06:57 PM
Rainmaker
2,538,633
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Richard, That is unfortunate, but as it turns out, the other agent lost out on ready buyers.

Dec 05, 2015 05:48 PM
Rainmaker
809,829
Bob Force (REALTOR®)
Weichert Realtors - Aspen Hill - Mount Airy, MD
The FORCE in Maryland Real Estate

First try to get the prospective client back before contacting another agent.  

Not sure I would say anytbng to the first agent, but not surely would not be sending them anything again.

 

Dec 05, 2015 12:49 PM
Rainmaker
634,482
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

You really fell down on the job and I stepped up to treat the clients the way any good agent would have. No more referrals coming to you from me.

Dec 07, 2015 05:38 PM
Rainmaker
979,496
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Richard - I wouldn't think very highly of them, and they certainly wouldn't get any more of my referrals.

I would send my referral to a different agent.

Dec 07, 2015 02:15 PM
Ambassador
6,393,179
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Gifts like referrals are only given to those who use them and use them well.

 

Dec 06, 2015 03:37 AM
Rainer
112,947
Vera Gonzalez
RE/MAX Suburban, Inc. - Sterling Heights, MI
Gonzo For Real Estate

I would do what you did. Actions speak louder than words. Never refer again. 

Dec 06, 2015 02:32 AM
Rainmaker
5,583,278
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I think you were very kind to that person.... I would have "lost it"...but then, I'm not the most patient person.... if I gave a referral, and the recipient "forgot" to contact the person, I'd snap.... that would NEVER happen..."fear" is a great motivator!!  unfortunately...

Dec 06, 2015 02:04 AM
Rainmaker
613,494
Eve Alexander
Buyers Broker of Florida - Tampa, FL
Exclusively Representing ONLY Tampa Home Buyers

Great story! love it...

Eve

Dec 06, 2015 01:55 AM
Rainmaker
1,844,291
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

looser.

Dec 06, 2015 01:06 AM
Rainmaker
4,572,117
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Nothing to say --- you did what you had to do for obviously ready-and-willing client.  

Dec 06, 2015 12:11 AM
Rainmaker
5,868,482
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

That agent does not deserve a referral.    Glad you sold them a home!

Dec 05, 2015 11:15 PM
Rainmaker
5,005,625
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

I too would say nothing but they would be off my list for ever sending a referral again!

Dec 05, 2015 11:07 PM
Rainer
80,653
Linda Guess
Keller Williams Tri-Lakes Branson, MO - Branson, MO
Branson area real estate sales.

Good job.  Some agents just shouldn't be in the business.  Referrals should be responded to within 2 hours with at least a phone call.  At least that is my rule.  Taking the referral back was the correct action. 

Dec 05, 2015 10:54 PM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Can't be published here in the 'Rain! 

Dec 05, 2015 10:35 PM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Richard L. McKinney P.A. Last referral for that agent.

Dec 05, 2015 10:27 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I was not well and could not show a home. I gave the lead to an agent. The agent never called the person. 

Dec 05, 2015 08:06 PM