Text is my choice.  I might text "You've got mail" or "Call me when you have a moment" because I know they're going to respond to a text first.  I really do not enjoy speaking on the phone unless it is absolutely necessary.

MY preference has always been email because it keeps a record - either email back and forth or an email (from me) after a verbal discussion "to confirm our discussion".  I've added texting as "acceptable" now that I can do that from my desktop AND save a copy of the text string for the communication log.

I personally like text if it a short message and more detailed needs email and a real live call if it needs further explanation. Some situations call for all three.

If I can't talk with a person, I prefer email.

Younger clients may prefer texting.

I don't communicate with clients anymore....only agents .... and text is not always the best way....words are misinterpreted as well as email.... important conversations are done by phone or in person....otherwise a quick email or text....

I think it's ultimately up to the customer.  Part of providing good customer service is being able to communicate effectively when and how the client needs.   

As much as it takes time,  I believe that conversations are the best.  That is really how I feel that relationships are nurtured.  Following up with email cements in what was discussed.

We are in a business of relationships.  Nothing can replace our voice when working with clients.  It is our duty to protect our industry with the fact that we can communicate and that is our job.

I prefer email if I can't speak, but use text as needed for a quick message.

Texting and email create an accurate account of the discussions. The telephone if I have a good workin relationship with the customer. At times people use more time on the phone and won't let me go. TEXTING AND EMAIL!

It varies from client to client.  I'm seeing more like texting which works just fine with me. 

my preference is the phone. But I do what the client prefers UNLESS I think my tone is being misread in type, then I just text or email them to call me to discuss. 

I prefer email, because it saves time and I'm a quick typer and can get across a lot of information quickly, but I also text and still have some clients that want the personal touch with a phone call. 

I have been using Facebook messenger the most with email in second place.

It depends on who I have to communicate with.  For non urgent business related people, email.  For friends and clients, I still prefer the phone.  I use text, but my fingers are to big, and speech rec for me ofter requires editing, and the big fingers come into play.

It depends who I am trying to communicate with.  I prefer in person contact.  Typically, when communicating with boomers, I find that they prefer a phone call.  Gen X likes email.  Mellinials prefer a text. I try to use a combination of all 3 but I always lik. Toask how they prefer being contacted and use their preferred method for the quickest response.

Firm believe in email.  Most people will have access on their phones as well and it gives me good record to keep property file on email system.

Email! I only text if I know the client pretty well or they have asked to communicate that way!!

I prefer calling and speaking with them directly. Depending on cell phone service, texts don't always go through, emails get lost in junk mail. Technology is great but not reliable.

I have an ISA (inside sales assistant) that follows up with clients with a call at least once per week and also updates by email. I am copied in on all emails and I personally contact the customer by phone or text as needed. This communication is vital to keeping deals together and keeping customers happy. 

Call me old-fashioned, but with mortgages being so specific in needs and detail, I still prefer to talk with my clients and referral partnersm, Paul S. Henderson, Realtor, Tacoma Washington.  Emails, texting, etc. serve a purpose and can work efficiently in many ways.  But sometimes a real conversation is really needed to make sure directions or requests are clear and understood ...

Gene

My favorite is whichever way the client prefers.  They are so much more likely to be comfortable that way.  Trust is earned on their home field.

I myself have decided to not care, it is not my choice anyway.  I ask my clients what their choice is, and I try to work with the way each one likes.

I've closed deals where 99.9% of the communication between me and my client was through Facebook messaging.  True story.  

Face to face.  I had a client text me a question and I texted back my answer.  He replied he didn't understand my answer.  I told him when we meet in person I would explain so I can use my hands too!  Can't express myself in email or text as well as face to face.

Admittedly it's text if the client is on the same side of the equation. Sometimes I just need a tidbit of information or they do as well. That means I am not interupted and can get straight to the point.

Need to discuss something? Then I call.

Neet to provide information that they need for later on? Email.

I like email.  It can be written anytime, and answered anytime.  If it's urgent -- it's the phone!

I prefer to text when a quick message needs to be relayed.  Other times I feel a detailed email is needed and also an email to document that you completed something and/or to document that you sent something you needed to.  Phone is ok but not my preferred only to save time but it is necessary to maintain the relationship with some clients.  Many of the younger clients don't even seem to like to get a phone call.  I think whatever the client prefers is really the best answer.  Create a communication plan upfront with the client.

Hi Paul, I like email or texting because I can always refer back to those messages.  Actual voice conversations by phone or in person are more personal and shouldn't be overlooked for the convenience of the others. 

When I first meet someone I ask, "What's your prefered way of communicating, voice, text, or email?"  Often they are surprised that I ask.  It does several things.  It shows that I plan to communicate.  It sets me apart from many others they meet.   It demonstrates my focus is on what's best for them, not me. It sets the grondwork for a successful relationship moving forward.

Calling and text Paul S. Henderson, Realtor, Tacoma Washington ....I just talking to someone ....hearing their voice means a lot!

Depending upon how I receive my first communication from the prospective client:  I will call, text or email.  My favorite is texting or email because it does not force the person to communicate with me until they are free from whatever they were doing then I reached out to them.  Seems the millenials like texting over all other communications and so I'm there.

I like face to face contact with clients but when I want things to be clear and unambiguous I prefer to send an email. I hate texting and whatsapping. Have never gotten used to leaving voice messages. I hate trying to precis what I want to see and still have to end up calling again and explaining if the customer returns the call.

I think that calling someone to speak to them first is the best way to start the relationship. Then I go with emailing or texting - whichever the customer prefers. 

Text - please open email

Anything complicated needs an email

Numbers, rate, terms, inspections costs all need email

Intial negotiations - phone and in person.

I find many clients love text but often miscommunication happens

If it is my choice -- I like phone calls followed by an email confirmation.   

As you stated, it's decided upfront with the client.  

I try to use the method that the client likes to use the most...which is steadily becoming text.  And Slydial being my favorite way to leave message... still personal, but I don't have to disturb my clients at dinner

I like to call although one of my younger customers always texts.

My preferred method of communication is usually governed by the method that my customer is most comfortable with. However; I prefer a good old fashioned face to face conversation(call me CRAZY), a phone conversation followed up with an email, and my least favorite would be TEXTING.

I will ask the client what is their preferred method.

It pretty much depends.  Sometimes it is difficult to atually speak with the client because of their job.  In these instances, I will either text them asking them to call me when they are available or I will email them if it can be explained in writing.

It depends on what the client wants.

Every situation is different, and every client is different. Different situations calls for different types of communication

 Good Monday morning Paul. Call me old-fashioned, call me what you want, just call me.

Good morning Paul. Test is my least favorite way to communicate, but sometimes it isn't an option. Phone and email works best for me.

Paul S. Henderson, Realtor, Tacoma Washington I prefer phone and email - and as a last choice, text. Though you are right - it's their choice, finally.

When in comes to important discussions and agreements, it has to be email!

I would not say it is universal favorite, it is all depends on what it is about. Some times texts are very efficient since it is short and fast, if you need to have a more detailed conversation, you have to talk via the phone or F2F, emails are for more official communication. 

It depends on the client, but personally, I prefer text. 

If the client has a preference, that's what becomes my preference during that transaction even if it's not my actual preference.

I'll have what they're having.  Whatever the client prefers is what I do.

Paul - I like talking on the phone so you can actually interact and there is no misunderstanding. Secondly would be email, because I don't want to text things that are complex or long and detailed. Texting is for brief things like, yes I will be there, or no the inspection is scheduled for Tuesday at 10:00am, etc.

i like to talk - I hate emails that are longer than a paragraph - so I guess I am better w/ texts

either face to face or on the phone is my choice.

I prefer to talk on the phone, but if the client prefers email or text I will accommodate. I find  face to face or on the phone you can grasp more of the clients mood or sense of urgency

I like the pesonal contact...voice to voice whenever possible

I like to communicate in the old fashioned way, give me a call.

If not face to face I prefer text.  Many people contact me with face book messenger. That's ok, but I want a phone number.  

Paul
Text is ok for quick information, and email is good for things you send late at night but there is no substitute for a conversation. I don’t let too many texts or emails go by without a call.

It depends on who am communicating with and the nature of the communication.

Their call, I always ask and try to honor their request.

Depends on the client. I usually follow what they like best.

I like texting the most because it goes quickly.  I also like texting the least because they cannot see your face or body language.

I like email and or text since it is in writing.

My philosophy:

Email is great for giving data, voice is good for something complicated or something that might generate questions, text is good for short tactical communications.

I would have to say, if it is important, you MUST call.   Some information is ok to text, but stuff I want for a paper trail must be in email format.

Paul S. Henderson, Realtor, Tacoma Washington Phone, email, text in this order.

Paul,

the phone, however, I would suggest that this should be established at the time you start working together.  A

100% electronic media. I call them leave a brief msg tell them what I need.

My my clients are high tech they turn off their phone at work but have access to eMail or text. 

I did not want to go with a government high security engr. he can not ans calls and VM is always full. 

If it is a client, I follow up each conversation with an email to record what we talked about. Some clients don't want voice updates at all. One client was text only, and I respected that--as long as I was documenting it.

sometimes in person is not the most convienent . it all depends. we use all methods..

My favorite way is text -- it's non-interruptive and keeps communication short and to the point. If I want to document something, then it's email. And if the situation requires urgency I make a call.