Debbie Reynolds, C21 Platinum Properties, The Dedicated Clarksville TN Realtor-(931)320-6730 (Platinum Properties- (931)771-9070)

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Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

OH, YES.... but I think you probably already knew that....

Nov 15, 2015 02:07 AM
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I don't lose control but I am very clear on how I will or will not be treated.  I have no problem firing a client, an employee, a service provider . . . 

Nov 15, 2015 03:30 AM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

No, but my lip was bleeding from the biting!

Nov 15, 2015 12:55 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Debbie Reynolds No, I never have lost control with a client.

Nov 15, 2015 12:44 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

I have fired a client but I have not lost control.  Not yet.  

Nov 16, 2015 12:29 AM
Gary Coles (International Referrals)
Venture Realty International - Las Vegas, NV
Latin America Real Estate

The closest I came was one time I told a client in very client and blunt language that I refused to have any more to do with her and would not take any more of her phone calls.  I had sold a condo for her and knew she was hateful of the entire real estate agency.  I bailed her out of an impossible situation and talked her out of a lawsuit against a major company and agent who had sold her the condo.  I believe her claim was ridiculous and would have been laughed out of court.

She then wanted me to find her another condo and was so demanding that I finally lost it and said "We are through - find another agent!!"

Nov 15, 2015 01:47 AM
Richard Weeks
Dallas, TX
REALTOR®, Broker

I have wanted to; however never have.

Nov 15, 2015 01:46 AM
Cindy Davis
SD Home Source Realty - San Diego, CA

I usually don't say anything when I am angry. I do have a tempe in those moments,. I have written folks after the fact and said my peace in a calm manner.

Nov 15, 2015 12:44 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Never lost control with a client but have, certainly, gotten (politely) blunt.  Turns out, he appreciated my candor.

Nov 15, 2015 12:42 AM
Roy Kelley
Retired - Gaithersburg, MD

No. However, I have stopped doing business with some clients.

Nov 15, 2015 12:30 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Never but my situation is different.  That said I haven't but I just went straight home and banged my head against the wall and scream obscenities .

Nov 15, 2015 12:23 AM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Yep but I was in total control.  By the way it felt awesome! I refuse to be abused.

Nov 15, 2015 08:31 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

No, I haven't. I know how to control myself. But it doesn't mean I haven't had some very nasty thoughts, Debbie. And I have once or twice told a client their behavior towards me was unacceptable and that our relationship would be over if it didn't change.

Nov 15, 2015 08:21 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Larry did have to set someone straight this year. Their verbal abuse, the yelling and the ugliness of this client was too much to take ~ They kept quiet after that, and we were able to collect our check at the end!

Nov 15, 2015 07:03 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good Monday morning  Debbie.  I have thought about it many times and have made the decision to take the higher road.

Nov 15, 2015 05:18 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Debbie. I have, not proud of it, but sometimes enough is enough.

Nov 15, 2015 04:43 PM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Debbie Reynolds I do have lot of control over me when I am in such situation. However, I have done that in past - lost control and did tell him what I thought of - about the situation.

It's never personal, it's always business.

Nov 15, 2015 03:39 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

No, fortunately I have not had a client that was that difficult.  I have had some frustrations, but never enough to lose control.

Nov 15, 2015 03:19 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I did. The client was my friend and I felt she takes too much advantage of our friendship, so I fired her from my business and my life, and I never looked back. 

Nov 15, 2015 02:34 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Not once.  I've come close a few times, but I always have remained calm and professional.

Nov 15, 2015 02:30 PM
Sandra Graves
Keller Williams Realty - Folsom, CA

No, I haven't. When someone makes me that mad I usually write them an email but never send it. I just delete it when I'm done, but it makes me feel better just getting it out of my system.

Nov 15, 2015 01:23 PM
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

I did it once when I dropped by a buyer's home to get a counter initialed. Turned out his wife was out of town, and I heard a cough and a giggle come from the bedroom of the apartment.  I didn't say anything to his wife, but I had some choice words for him when he called about something the next day.  My broker at the time, a rather elegant, patrician gentleman, was standing in the doorway of my office.  When I looked up, he just said, "Wow!  Sometimes you just have to say it!"

But I was very controlled during the whole conversation.

Nov 15, 2015 12:51 PM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

No but I sure did it in thought in my brain.

Nov 15, 2015 12:16 PM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Debbie - I have not done that with a client, but I have said my peace with the other agent involved in a transaction.

Nov 15, 2015 12:05 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

No I haven't done that, but I did almost lose control with a woman at the track this morning. She's not even a nice person. I held back because I thought I might run into her at a listing appointment or as a potential buyer someday. Although I probably wouldn't want to work with her. 

Nov 15, 2015 11:04 AM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Not yet!  I hope it doesn't come to that any time soon.

Nov 15, 2015 09:37 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

No, but close. I have lost it with other agents though

Nov 15, 2015 09:17 AM
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

Yes, one time and I went to easy on her

Nov 15, 2015 08:14 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I have lost control, but generally I am still very diplomatic and effective.

Nov 15, 2015 08:13 AM
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential

Knock on wood I don’t get that far and lose control. I may call a time out and suggest we get together later.

Nov 15, 2015 06:52 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Not really lost control, but admit to being tested to my limits more than once!

Nov 15, 2015 06:17 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Twice in over eight years I have fired my Client. One in a letter back to them and the other by not responding to them when they were ugly.  When the Wife who was not involved or even home at the time asked why I told her. This is five years later and they are back in the market and will not deal with any other agent.

Nov 15, 2015 05:24 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

No, not that far.  Though I've come close.  At which point I will politely terminate the relationship.

Nov 15, 2015 04:14 AM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

Never lost control, but have told a couple of unrealistic sellers something like this: "If we list at $325,000 (where the market is), you'll net about $220,000 after cost of sale and paying off your mortgage. At $375,000 (their price), you'll net zero, because the home simply won't sell. It's your choice."

Nov 15, 2015 02:50 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

No but I have come close...

Nov 15, 2015 02:20 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Once it got close.  I had a listing 45 minutes away and kept calling to see if we needed flyers, as they only had to walk to the end of their driveway.   They would not call me back, and always had to drive out just to see.    Eventually I did let the listing expire and said goodbye. 

Nov 15, 2015 01:09 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


No, we have not.  A

Nov 15, 2015 01:05 AM
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

in real estate no, in other lines of work. yes. i always responded, i never started it. i used to feel weak for having done so. as i get older, i see it more as standing up for what is right. if you let people walk all over you you do no one any good. not yourself, not them, not the next person they will attack

Nov 15, 2015 12:53 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

A realtor who told me she was driving someone showing properties. The client slipped his tongue hinting he will buy only from the listing agent on homes he likes. She applied her car brakes on the freeway asking the client to get out of the car.    

Once I figure out the motivation I will not wanting to have anything to do with the person. I am not your Supra doorperson. I will not leave you on the freeway but will not want to have anything to do with you.


Nov 15, 2015 12:28 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

No.  But I have been tempted.  I have found that often demands by unreasonable people take care of themselves sometimes.  After a few days they go on as if nothing has happenned.  

Nov 28, 2015 04:57 AM
Fred Hafdelin
Weichert Realtors - Mountain Lakes, NJ

No but I did once tell a Client that I expected him to be more respectful of my Wife. (She is also a Realtor). He actually apologized and was ok after that.

Nov 15, 2015 09:57 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

No.  I learned long ago in the corporate world to keep the emotion OUT of business.  I have to admit that there have been times where I have been very direct with CEOs, but never in a "personal attack" approach.  The "delivery" would obscure the "message".

Nov 15, 2015 09:48 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel


Nov 15, 2015 08:51 PM
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

It is calculated loss of control. I am the unfiltered version of lets get real!

Nov 15, 2015 07:30 PM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Only once. I worked with woman who had put her son in a childrens home becasue of her issues and I worked with her for 4 months trying to sell her a house so that her son could come home. At one point her son was with us and almost on the verge of tears saying to nis mother are you ever going to buy a home. Later I took her aside and told her that I thought this was a terrible disservice to her son and I couldn't do this anymore. She walked away and I was just fine about it. Only time.

Nov 15, 2015 05:34 AM
Maria Miller
Kumba Realty & Property Management - Winter Springs, FL
Sales & Property Management Greater Orlando

Yes, when I first started out in property management I used to take tenant phone calls. I once took a call from a snotty college kid who was yelling and cursing at me because the lease ended, he forgot to turn off his automatic payment which paid out his rent so we received rent. I tried to explain that we do not have the capability to withdraw money from tenants accounts. If we could do that no one would ever be late! He continued swearing at me so I told him to Call his daddy to turn off the auto pay on the account & hung up on him. Felt great at first but I didn't like losing control when I thought about it later. Since then we figured out how to turn off the auto pay feature in the software when the lease ends. 

Nov 22, 2015 08:54 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

I have set a client "straight" but was in complete control.

Nov 21, 2015 11:57 PM
Melissa Daniels
Berkshire Hathaway HomeServices PenFed Realty - Clarksville, TN

No, but I have had to give myself a time out before dealing with the situation to chose my words carefully a few times.

Nov 19, 2015 02:27 AM
Katina Hargrove 352-551-0308
Stake Your Land Realty, Inc. - Eustis, FL
Broker/Owner, GRI,SFR, REALTOR®

Good morning Debbie Reynolds,

One must always keep it professional, personal opinions must be left at home

Nov 18, 2015 11:22 PM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

came close this week but didn't yet. 

Nov 17, 2015 08:43 PM
Rob Thomas
Prestige Homes of The Tri Cities, Inc. CALL....423-341-6954 - Bristol, TN
Bristol TN-VA & Tri Cities Agent, ABR, GRI, e-Pro

Only once Debbie Reynolds ...and it wasn't my client that I lost control with was a church member that was there with us trying to tell him what to do and he was all over the place and way out of line ....I pulled my buyer aside and we talked ....everything ended up good in the end.

Nov 16, 2015 08:08 AM
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

No. I have intentionally communicated problems I experience with them. And I have fired difficult clients.

Nov 16, 2015 03:01 AM
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

I don't think I have, but Mr. Murty hears me vent an awful when situations arise. 

There was a client who was completely out of line.  My broker told me to ask the client what he wanted.  I said I hoped he said he wanted someone to beat his f***ing a$$ because I was ready to do that.

Nov 16, 2015 02:27 AM