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Spirit Messingham
Tierra Antigua Realty - Tucson, AZ
Third Generation Full-Time Realtor® 520 471-6900

It is very frustrating to deal with, as a busy agent trying to do businesss with these agents.  It happens.  A lot.

Aug 13, 2015 10:25 AM
Evelyn M Epperson
Coldwell Banker Residential Brokerage - Johns Creek, GA
A Tradition Of [Excellence, Trust & Service]

I do not understand either!  I  called an agenet for a showing.  I called for 4 days with text, email and leaving messages.  The agent never called me or anything else.  My buyer was disappointed.

Aug 13, 2015 09:46 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Michael - I do not understand this either, but I have had this issue with many agents when I try and call to set up a showing, or ask questions about a listing.

I think Sandy Padula and Norm Padula, JD, GRI, might be onto something when they say these agents may have day jobs, and are only part-time agents.

Aug 13, 2015 12:08 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I thank them all the time for they make the rest of us who answer look good

Aug 13, 2015 10:24 AM
Curtis Evans
Cabin Realty LLC/ USA, Licensed in Louisiana - Golden Meadow, LA

When I have this problem, I call their broker to see if someone else can help me. If it's the brokers listing even better to let them know. If you cannot return your calls in a timely manner, I will try not to do business with you.

Aug 13, 2015 07:38 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Michael. That is a bit crazy, but to each his own. They may not need the money or have little desire to get ahead.

Aug 13, 2015 07:06 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Don't even get me started on that. I suspect, there is a kind of secret code for those agents( that I'm not aware of) not to answer the phone or call back.

Aug 13, 2015 05:18 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I don't get that either, Michael. Although I've been guilty of letting my voicemail get full. I save a lot of voicemails and sometimes they build up.

Aug 13, 2015 03:29 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

A lot of them are not really in business, just trolling around hoping to collect a few bucks when a friend or relative buys or sells then they can either do a poor job or pass it on to someone who can do the job for a big fat referral fee.


Aug 13, 2015 03:12 PM
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

No but I do understand your frustration!

Aug 13, 2015 02:05 PM
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

I don't know, but good for MY business.

Aug 13, 2015 12:33 PM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Hi Michael,  That has always been one of my thought.  Do they not want the money?

Aug 13, 2015 12:13 PM
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West - Carlsbad, CA
Presence, Persistence & Perseverance

Their telephones aren't answered because the shoe store they work at only lets them use their phones during breaks. These are not professional agents working full time.

Aug 13, 2015 11:33 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Sometimes the voicemail will blow-up with inquiries if they have a hot property.   If that happens, it's usually a good idea to contact the Designated Broker.  They can deal with whatever is going on.  In general, though, it's not the successful agents that allow this to happen. 

Aug 13, 2015 10:16 AM
The Woodland Team of Texas
The Woodland Companies - Austin, TX
Land Specialists

We see it all the time.

Nov 06, 2018 08:37 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I have run into this too, but usually are part timers and do not care.

Aug 14, 2015 01:20 PM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Michael Thornton I don't understand it either.

Aug 14, 2015 12:10 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hi Michael -- it depends on the situation -- trying to make an appointment to show a property or in the middle of a transaction.

Overall, it's pretty rare and when I do encounter it --- I remember it -- life is too short to try to make a transaction work if it's this difficult to schedule an appointment.

If it is a transaction already in place -- I use alternate contact methods to try to reach them and keep track of my attempts.   Email. Text.  Call.  Go to office.  Speak with broker.  Third parties.  Uncle Vito.    

Aug 14, 2015 12:06 AM
Shirley Coomer
Keller Williams Realty Sonoran Living - Phoenix, AZ
Realtor, Keller Williams Realty, Phoenix Az

The only explanation I have is Real Estate  isn't their primary source of income.  Part time agents unable to answer the phone during other work hours?  Agents doing just easy "friends and family"  business. Unfortunately the sellers they are working with  don't understand the agent's work ethic or availability truly impact their ability to get the  home sold for top dollar.  I often wonder about the other skills these agents may be light on, ie follow-up, paperwork and the ALL important ability to negotiate...the offering price, the home inspection repairs and the appraiser.

Aug 13, 2015 11:37 PM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

So frustrating. 

They can't be making much money. 

Aug 13, 2015 10:21 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

The same thing happens here and has puzzled me for years. I buyers and sellers simply took the time to hire a better agent and not any agent, this could be cured. 

Aug 13, 2015 10:05 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Michael... certainly a mystery! And don't forget the ones who don't check their email but every few days! (Yes, there are those, too!)

Aug 13, 2015 09:27 PM
Toronto, ON

Many people, especially in the millenial generation, tend to not use their phones as phones and many of these people do not check voicemail very often.  They prefer that you contact them via other methods.

Aug 13, 2015 05:20 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I got nothing.  But I feel your pain.  I reguarly get that full mailbox mess and resort to texting them to call me.

Aug 13, 2015 02:07 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

No I don't if it is the norm for them. I have occasionally gotten a full voicemail and wasn't aware but when I found out I quickly cleared it out

Aug 13, 2015 12:51 PM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


I am curious, out of all the agents that you know, how many do that?  A

Aug 13, 2015 12:51 PM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Miracles happen all the time Michael.  There is no other explaination.

Aug 13, 2015 12:38 PM
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

understand yes, get frustrated yes. will it change ? maybe a bit... when the % commish goes down so far that they cant sit on their behinds and not do much. In all fairness, the vast majority work hard, and the vast majority dont make a lot...but the winds of change are coming

Aug 13, 2015 12:00 PM