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Rainmaker
778,856
The Woodland Team of Texas
The Woodland Companies - Austin, TX
Land Specialists

Give the agent a call.

Nov 01, 2018 01:42 PM
Ambassador
1,414,474
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

If he brings an offer, all is forgiven until after closing! 

Aug 11, 2015 01:34 AM
Rainmaker
397,256
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

I had this happen once.  I received notification that an agent had accessed the lock box.  I called the agent and said it appeared that he'd been in the property.  He said he had.

Then, I said I didn't recall him contacting me for an appointment.  He stammered and said he thought it would be okay to go in.  I told him he thought wrong and to never do that again.

The unfortunate thing is that you can't teach this kind of person to be appropriate.  You might consider having a seller controlled lock box and have them set it out for confirmed showings.

Aug 11, 2015 12:37 AM
Rainmaker
870,828
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I would give owners a chance to calm down, but also verify the scenario. i don't know if they had pets, or personal documents sitting out that they didn't want anyone to see, etc? Then have them writte up a complaint, deliver a copy to the agent and broker, but i would alert my broker before doing anything. Many times broker to broker communication can eliminate overreaction and get things solved.

Aug 10, 2015 11:24 PM
Ambassador
1,608,336
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

If showing instructions were INCLUDED and CLEAR in the MLS I'd call the Broker or maybe even the Board.   "Horrified" is a big statement.

Aug 10, 2015 11:16 PM
Ambassador
5,755,278
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Start by giving the agent and their broker a call, could be just unaware, or could be criminal activity.

Apr 28, 2018 10:55 PM
Rainmaker
2,472,994
Captain Wayne - Rowlett Real Estate School
Rowlett Real Estate School - Panama City, FL
Rowlett Real Estate School / Owner and Instructor

Yikes!  That was not cool.  

Aug 11, 2015 11:09 PM
Rainmaker
4,352,493
Richard Weeks
Dallas, TX
REALTOR®, Broker

I would have a conversation with that agent and their broker.

Aug 11, 2015 10:26 PM
Rainmaker
2,707,335
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

I have had this happen and the seller was so furious (rightly so) that there was a police report filed.  One of the greatest acts of trust we are given is an owner providing a key to their home - that someone would violate this trust and someone's privacy is unforgivable.

Aug 11, 2015 02:55 PM
Rainmaker
699,177
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

Send an e-mail and cc his broker and yours.  Tell him if it happens again it will be reported to your licensing department.  Thats called tresspassing.

Aug 11, 2015 10:43 AM
Rainmaker
4,264,565
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Call and find out the reason.   

Aug 11, 2015 10:05 AM
Rainmaker
4,799,732
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I would let the agent know and that this agent should call or write an apology to the sellers.  Otherwise, reporting him might be in order.

Aug 11, 2015 03:58 AM
Rainmaker
2,691,488
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

It happens when property is popular and in demand. I will take care of it is what I tell the principals. As to the agent? Lets stay focused here on mission and not get into tangents. they take form our successes. Choose the battle

Aug 11, 2015 01:51 AM
Rainmaker
3,922,585
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Call the agent and ask why? Of course, going there without an appointment is a no-no!

Aug 11, 2015 01:45 AM
Rainmaker
212,705
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

I'd probably let my broker know and let the other agent/his broker know what happened and that it should not happen again. I don't think I'd take it to the board the first time.

Aug 11, 2015 01:08 AM
Rainmaker
1,140,266
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

When confronted and without a sincere apology this would get you banned from any future showings of any of our listings. YOU'RE EXCLUDED!

Aug 11, 2015 01:04 AM
Rainmaker
5,580,884
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I think I would have a conversation with the agent and put him/her on notice that it should not happen again.... I would follow that up with an email to his/her managing agent....that's as far as I would go with it....

Aug 10, 2015 11:14 PM