Do you use Showing Feedback software for your listings instead of making calls or sending emails? Why/Why Not? Do you use any required questions (i.e., form won't submit without them). Thoughts?

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Jeff Dowler, CRS, The Southern California Relocation Dude (eXp Realty of California, Inc.)

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Rainmaker
1,677,946

John McCormack, CRS

Albuquerque Homes Realty - Albuquerque, NM

Honesty, Integrity, Results, Experienced. HIRE Me!

We make a short request via email for each listing including the MLS and YouTube links to remind them of which home we are asking about

Jun 08, 2015 06:48 AM

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3

Michael Jacobs

Pasadena, CA
Cindy Davis

San Diego, CA
John McCormack, CRS

Albuquerque, NM

Ambassador
1,472,626

Susan Emo

Kingston, ON

Kingston and the 1000 Islands Area

I use automated feedback with personalized questions for each listings. I have a 97% success rate with feedback coming in. My Sellers love it and it has helped me earn quite a few listings.

Jun 08, 2015 09:13 AM

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2

Michael Jacobs

Pasadena, CA
Susan Emo

Kingston, ON

Rainmaker
4,815,617

Michael Jacobs

Pasadena, CA

Pasadena And Southern California 818.516.4393

Most feedback from agents is useless in my opinion ---- if someone is interested in the property, they will call and a conversation starts. Will my asking for feedback generate an offer?

Jun 09, 2015 12:04 AM

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1

John McCormack, CRS

Albuquerque, NM

Rainmaker
1,772,017

Noah Seidenberg

Coldwell Banker - Evanston, IL

Chicagoland and Suburbs (800) 858-7917

We do and then the seller gets to see it. It is called Showing Time Jeff, this company also books our appointments 8AM to 8PM 7 days a week.

Jun 08, 2015 02:06 PM

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1

John McCormack, CRS

Albuquerque, NM

Rainmaker
443,320

Cindy Davis

SD Home Source Realty - San Diego, CA

I still use email. For the most part, it works just fine.

Jun 08, 2015 06:57 AM

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1

John McCormack, CRS

Albuquerque, NM

Rainmaker
3,075,066

Tony and Suzanne Marriott, Associate Brokers

Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ

Coldwell Banker Realty

Yes - Suzanne handles that

Apr 04, 2018 05:32 AM

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Rainmaker
921,504

Annette Lawrence , Palm Harbor, FL 727-420-4041

ReMax Realtec Group - Palm Harbor, FL

Making FLORIDA Real Estate EZ

I never respond to 'auto-responder' feed back requests. NEVER!

The seller and/or agent seeking REAL feedback, actionable feedback, meaningful feedback, should know better that rely on such a method. At the very least, they should call me.

I believe the home owner expects more from their agent than a reliance on an auto-responder.

The homeowner who hired them should fire them.

The right feedback the seller wants comes from OBSERVING the buyer.

Did they sit on the sofa in the family room or the swing on the back porch? Did they raise their eyebrows when the saw the carpet in bedroom three? Could you see them mentally fitting their furniture in the house?
Did they whisper to each other about decor?

NONE of this critical information will ever be conveyed in a automated request for feedback and are indeed the most revealing of all activities suggesting if the seller should be more pro-active regarding this buyer.

But I admit, it is easier to pretend to provide feedback. So, to spare the listing agent and the buyer from such pretense, I NEVER respond to automated requests for feedback.

Jun 08, 2015 10:04 PM

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Rainmaker
3,988,144

Debbie Reynolds, C21 Platinum Properties

Platinum Properties- (931)771-9070 - Clarksville, TN

The Dedicated Clarksville TN Realtor-(931)320-6730

I do both. Most agents in my area ignore the email requests. My assisant now calls for feedback every week unless I know the agent really well and I will call or text myself.

Jun 08, 2015 04:24 PM

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Rainmaker
3,986,529

William Feela

WHISPERING PINES REALTY - North Branch, MN

Realtor, Whispering Pines Realty 651-674-5999 No.

Our feedback is automatice with our MLS. But, many times I will call the agent.

Jun 08, 2015 12:03 PM

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Rainmaker
634,582

Kathleen Luiten

Resort and Second-Home Specialist - Princeville, HI

Kauai Luxury Ocean Home Sales

I prefer the personal touch either by calling or emailing.

Jun 08, 2015 11:42 AM

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Rainmaker
939,888

Jeff Pearl

Realty One Group Capital / LIC in VA - Lovettsville, VA

Full Service Full Time Realtor

No, many of them ask lame generic questions. I don't call and email asking for feedback either. if the buyer has a serious interest, I expect we'll be hearing from their agent. i will send a " Thank you for showing" email, and leave it up to them whetehr or not they want to reply with feedback.

Jun 08, 2015 11:07 AM

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Rainmaker
979,801

Troy Erickson AZ Realtor (602) 295-6807

HomeSmart - Chandler, AZ

Your Chandler, Ahwatukee, and East Valley Realtor

Jeff - I am not a big fan of automated messages so I send out personal emails.

Jun 08, 2015 07:27 AM

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Rainmaker
699,327

Chris and Dick Dovorany

Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL

Broker/Associate at Premiere Plus Realty

I don't believe in feedback. I don't give it and I don't request it. People will very rarely if ever give you the truth so why bother.

Jun 08, 2015 07:11 AM

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We make a short request via email for each listing including the MLS and YouTube links to remind them of which home we are asking about
I use automated feedback with personalized questions for each listings. I have a 97% success rate with feedback coming in. My Sellers love it and it has helped me earn quite a few listings.
Most feedback from agents is useless in my opinion ---- if someone is interested in the property, they will call and a conversation starts. Will my asking for feedback generate an offer?
We do and then the seller gets to see it. It is called Showing Time Jeff, this company also books our appointments 8AM to 8PM 7 days a week.
I never respond to 'auto-responder' feed back requests. NEVER!

The seller and/or agent seeking REAL feedback, actionable feedback, meaningful feedback, should know better that rely on such a method. At the very least, they should call me.

I believe the home owner expects more from their agent than a reliance on an auto-responder.

The homeowner who hired them should fire them.

The right feedback the seller wants comes from OBSERVING the buyer.

Did they sit on the sofa in the family room or the swing on the back porch? Did they raise their eyebrows when the saw the carpet in bedroom three? Could you see them mentally fitting their furniture in the house?
Did they whisper to each other about decor?

NONE of this critical information will ever be conveyed in a automated request for feedback and are indeed the most revealing of all activities suggesting if the seller should be more pro-active regarding this buyer.

But I admit, it is easier to pretend to provide feedback. So, to spare the listing agent and the buyer from such pretense, I NEVER respond to automated requests for feedback.
I do both. Most agents in my area ignore the email requests. My assisant now calls for feedback every week unless I know the agent really well and I will call or text myself.
Our feedback is automatice with our MLS. But, many times I will call the agent.
No, many of them ask lame generic questions. I don't call and email asking for feedback either. if the buyer has a serious interest, I expect we'll be hearing from their agent. i will send a " Thank you for showing" email, and leave it up to them whetehr or not they want to reply with feedback.
Jeff - I am not a big fan of automated messages so I send out personal emails.
I don't believe in feedback. I don't give it and I don't request it. People will very rarely if ever give you the truth so why bother.