Spam prevention
Rainer
31,166
Julia van Mook
Coldwell Banker Real Estate Services - Pittsburgh, PA

I always provide feedback because I appreciate receiving feedback on my listings.  I don't see any excuse not to, I even appreciate feedback that is only a few words

Feb 09, 2015 10:56 PM
Rainmaker
629,951
Ajay Pandya
e-Merge Real Estate - Columbus, OH
Realtor Ajay Pandya

Usually, no feedback means no interest.

Feb 06, 2018 09:51 PM
Rainmaker
304,810
Tammy Adams ~ Realtor / Podcaster
Maricopa Real Estate Co - Maricopa, AZ
A Maricopa Agent who Works, Lives & Loves Maricopa

Some very strong opinions here. I might have to do a blog to answer my thoughts after reading these. Vera Gonzalez  I'm so glad that agent called you. I have reached out to agent many times about problems I find, most are very grateful, occassionally I get the response of "why are you bothering me". What a diservice to their clients. I feel like responding..."I bet the owner would care that the back sliding door is shattered"!  lol

Feb 10, 2015 09:00 AM
Rainer
112,897
Vera Gonzalez
RE/MAX Suburban, Inc. - Sterling Heights, MI
Gonzo For Real Estate

Yes. Yes and Yes. the biggest hurdle is not seeing the big picture sometimes. For example we sometimes have clients looking in the same area. What if buyer A saw the home and said this is way too much work...or its outdated just because of the decor.?  client A can't get past  this or may have picked a different home entirely because it just was not the one. You have client B who generally feels the same way you know the house because you have seen it before they cleaned it up because of the feedback... 

Thursday a really great agent showed my home and called me to let me know the batteries were out it was 10 degrees here and my seller was in Florida. She got the number from the confirmation/feedback form and called me within 2 minutes of being in the home. She may have saved the pipes. 

Feb 10, 2015 01:04 AM
Rainmaker
831,678
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Sometimes, but mostly not. If your buyer is thinking about writing an offer, are you going to provide feedback that says, " Buyers loved house, it was perfect, we're writing full price cash off with no contingencies"? If they hated it, are you going to tell listing agent" It was awful and in poor condition, my buyers hated it, and it's way overpriced compared to several similar properties we've looked at"? Many listing agents screen feedback and sellers never see it. Other times I've had owners call me and complain about negative ( truthful) feedback and say they didn't agree with my feedback. And those automated feedback systems just ask generic questions that are meaningless like, "did the house show well"? I've actually had agents call for feedback within 5 minutes of me opening their lockbox. When I tell them we haven't even looked at house yet, they immediately start trying to " sell" me the house over the phone telling me how great it is which is usually all hype and exageration. They seem to forget that were standing there looking at their overpriced fixer upper.

Feb 10, 2015 12:10 AM
Ambassador
5,213,048
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

I provide it, and am okay with not receiving it.

Oct 10, 2019 11:48 PM
Rainer
279,648
Dipti Thakkar
LAER Realty Partners - Andover, MA
On a team with Praful Thakkar

Praful does that.

Jun 19, 2018 09:14 PM
Rainmaker
3,957,499
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hi Tammy --- the quick answer to your question: it depends.

I try to provide feedback but it's likely to be very general in nature especially if I have an interested buyer.  I generally don't discuss price for this same reason.  

I tell my seller clients that the best feedback is a written offer.  Only then do we really understand what a buyer is thinking -- positive, negative --- everything else is just talk.  

Feb 14, 2015 03:45 AM
Rainmaker
1,683,050
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Our MLS is setup where it will hound you by sending emails, until you give your feedback.  It's nice.

Feb 11, 2015 10:47 AM
Rainmaker
4,799,356
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Yes, I will always give feedback from showings I've made.

Feb 10, 2015 02:00 AM
Rainmaker
806,727
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

I always provide feedback and try to make it meaningful, not just "home showed well". In return, I would expect the same. Why agents don't? Laziness, lack of professional courtesy?

Feb 09, 2015 10:37 PM
Rainmaker
869,141
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

When I receive those feedback requests that are automatically sent the moment you click the 'schedule showing' button I never, never, never, never ever submit feedback. The agent has already demonstrated just how important this is and I will reflect the same. Sorry, I will not participate in the lazy game.

Now, if you really want feedback, the kind that is meaningful and allows you to provide direction for your seller, CALL ME.  What you will receive is something similar to, "The bedrooms were simply too small for this buyer and will not be a good fit for them. Additionally, I observed both express alarm when the opened the door into the garage. I believe the lawn chemical stored there are out gassing creating a very unpleasant odor. Finally, when approaching the house I heard Dorothy say she would never buy a house with a bougainvillea, these plants are incompatible with human beings and those who play. The home showed nicely, clean and uncluttered with the exception of the transom window to the left of the fireplace."

I ALWAYS get feedback from every showing to update my seller. Why? Because it is important to ME!  And because it is important, I set the expectation early.

I can not make providing FEEDBACK more important to me than it is to the listing agent. Such misplaced objectives lead to great disappointment.

So, if you are using a centralized calling service and the auto responder to request feedback, it's demonstrated you don't really want to get feedback, you want to be a 'handoff' agent..... until the seller wants to know what have you been doing all this time. Then it becomes the buyer agents fault. That's all I have to say about that.

 

Feb 09, 2015 09:00 PM
Rainmaker
3,907,006
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I always provide feedback UNLESS it's a request for feedback from an agent who never bothers to give me feedback. Then I send them a polite note indicating I will be happy to provide feedback when they return the courtesy to me. I think a lot of agents don't provide feedback because most are buyer agents who rarely list--and they just don't understand how valuable good feedback is to us listing agents.

Feb 09, 2015 08:56 PM
Rainmaker
4,433,483
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I think if agents had to just reply to an email or text most would do it. Some do not like to fill out the survey forms as they have to open the link .

Feb 09, 2015 08:44 PM
Rainmaker
3,602,937
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Absolutely. Don't have any idea why others don't, but it's the right thing to do...

Feb 09, 2015 08:01 PM
Rainmaker
1,092,572
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

I may not jump on the opportunity as soon as I get back to the office but it is a useful tool that needs to be taken with a grain of salt. Comments like "nice house" or "the bathrooms sucked" don't do anyone any good. If you give you shall receive hopefully!

Feb 09, 2015 04:39 PM
Rainmaker
391,524
Jill Murty, Realtor - Orange County, CA
Sunset Properties, Powered by Movoto - Laguna Niguel, CA

I always provide feedback.  Always.

I think the reason so many agents fail to provide feedback is that they're lazy or their clients weren't interested, so why bother with professional courtesy?  It's not right.

Feb 09, 2015 02:38 PM
Ambassador
4,312,167
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Tammy Adams I feel I should provide the feedback - that's why I do!

Now it's challenging to speak for others why they don't.

Feb 09, 2015 02:37 PM
Rainmaker
447,537
Catherine Ulrey
Keller Williams Capital City - Salem, OR
Equestrian and Acreage Property Specialist

yes, I do!  And I ask for it on my showings, it is so frustrating when 50% of the agents do not give it when asked.  

 

Feb 09, 2015 01:06 PM