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Amy Mateus - Grace Group Realty, llc, "For Sale" to "Sold" with Grace! (Grace Group Realty, llc) Real Estate Agent

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Amy Mateus - Grace Group Realty, llc
"For Sale" to "Sold" with Grace!
location_on Ludlow, MA — Grace Group Realty, llc
9510518
Get to Know Amy Mateus - Grace Group Realty, llc

 

I am a Broker and Partner for my firm, Grace Group Realty and have been in the business since 2004. In this time I have assisted in numerous sales and purchases of single and multi-family homes as well as an abundance of condominiums. I have worked often with a variety of buyers and sellers including first time home buyer's, empty nesters and growing families. This specific experience has made me very knowledgeable and well equipped to work with any home buyer or seller. I realize how overwhelming buying and selling a home can be and I work patiently with my clients to make sure that the purchase or sale of a home goes as smoothly as possible. I excel in multi-tasking and am a high-energy individual, a trait that tends to rub off on my clients, making our experience working together very efficient and enjoyable to all involved.

 

 

 

Ongoing Involvement

 

  • Broker, Partner and Realtor® for Grace Group Realty

  • Licensed in Massachusetts and Connecticut

  • Member of Pioneer Valley Association of Realtors

  • Member of Massachusetts Association of Realtors

  • Member of National Association of Realtors

  • Member of Greater Hartford Association of Realtors

  • 2014 Best of Trulia Top Agent Award

  • Zillow 5-Star Agent

  • Notary Public

  • RAPV Presidential Award Winner Bronze Level 2010

  • RAPV Presidential Award Winner Silver Level 2011, 2012, 2013, 2014

     

    Personal Philosophy

    Because the process of buying and selling a home can seem a bit overwhelming even to the most knowledgeable home buyer and seller, I feel it is important and critical to be very patient and understanding. My philosophy is that there is no such thing as a stupid question if you don't know the answer. I encourage my clients to ask as many questions as they need to. I take them through the process step by step and get them to focus on what needs to be done in the next few days or week rather than what needs to be done in the next month. This helps them to focus on the task at hand. Once they have completed a task I give them another to be completed and so on. I believe it is vital to remember what it was like when I bought and sold my first home so that I can easily relate to and sympathize with my clients and let them know that what they are feeling is completely normal and that the reward at the end of the process is so very much worth the steps it takes to get there.

     

 

Certifications

My specialty is working with First Time Home Buyers. Because the process of buying a home for the first time can seem a bit overwhelming even to the most knowledgeable home buyer. I feel it is important and critical to be very patient and understanding. My philosophy is that there is no such thing as a stupid question if you don't know the answer. I encourage my clients to ask as many questions as they need to. I take them through the process step by step and get them to focus on what needs to be done in the next few days or week rather than what needs to be done in the next month. This helps them to focus on the task at hand. Once they have completed a task I give them another to be completed and so on. I believe it is vital to remember what it was like when I bought my first home so that I can  easily relate to and sympathize with my first time home buyer clients and let them know that what they are feeling is completely normal and that the reward at the end of the process is so very much worth the steps it takes to get there...BEING A PROUD HOME OWNER!!!

Awards

 

  • 2014 Best of Trulia Top Agent Award

  • Zillow 5-Star Agent

  • RAPV Presidential Award Winner Bronze Level 2010

  • RAPV Presidential Award Winner Silver Level 2011, 2012, 2013, 2014

 

Testimonials
Corinne Renauld
05/03/2015
It was a privilege with Amy E Mateus. Having never sold a home before I didn't know where to begin to find a Real Estate agent. I started looking on line for agents who were successful in 2014. I chose 3 different agents and 2 got back to me and I met with the first who was nice but once I met Amy, I knew she was the one to represent us in the sale of our parents’ house. Amy didn't beat around the bush but from the first meeting told us what needed to be done. When talking about the pricing of the home, she told us a fair price if we wanted to sell it, or told us we could ask for more but it could be a year or more. We decided to go with her recommendation and tried to do all she suggested. Our mom's house sold in 4 hours. Yes, 4 hours. Our buyer was a bit "picky" about things and Amy worked harder than I ever thought possible. I would email her sometimes late at night, never expecting a return email until the following day and low and behold I would get an answer within 15 minutes. Her communication surpassed all my expectations. Amy's positive attitude and professionalism made the selling of our property so much easier and smoother than I ever imagined. I truly recommend Amy Mateus if you are serious about buying or selling a home. If you choose Amy, you will get more expertise and results than ever imagined.
Alex Pascal
01/05/2015
Amy did a great job with our first house, we had some difficulties and had to move the closing date a couple times because of the previous tenants. But in the end everything came up great, she managed to have the owner rebuild the septic system and give us a couple thousands towards the closing costs. I am very satisfied with her professionalism, always available and on time.
Matthew Whitley
12/27/2014
Amy is very knowledgeable about the market and the area she represents. She gets to know her clients’ needs and wants and is able to show them exactly what they are asking for. I have used her on a couple of purchases over the years and have never been disappointed. I have also referred friends and family to her and they have had nothing by great experiences and LOVE the properties they are currently living in because of Amy.
Walter Lorenz
12/23/2014
Very professional and being a first time home buyer, she took the time to explain the process and guide me through the home buying maze! Was always prompt to answer my E-Mails and followed through with all requests.
Peter Roxo
11/24/2014
Amy was exceptional. Real market knowledge. Sold my house within a week of posting it. She anticipated my questions and had answers ready. She laid out the marketing and legal process involved in a clear and succinct manner. Kept me abreast of the ongoing process from bids, to appraisals, the various inspections, etc. and provided realistic time frames. Provided valuable input in terms of sales strategy and market pricing. It was a real pleasure working with Amy.
Eric Berman
11/16/2014
Amy and her staff were very accommodating considering I'm from out of state. They were very flexible to my schedule. They were also helpful on recommending lawyer's banks and home inspectors. I would recommend Grace Group Realty immensely.
Ryan Senecal and Nicole Dupuis
11/05/2014
As first-time home buyers, Amy was patient and guided us through the process. She was able to create a relationship with us so we could trust her judgment every step of the way. We couldn't be happier in our new home and we are so grateful Amy was there to make it happen.
Tricia Gagnon
11/03/2014
Amy was a true Godsend to us in our home purchasing process. We had gone through such a horrible experience with a previous agent and were terrified at the prospect of another potential home buying nightmare. Amy was knowledgeable, professional, personable and all around fantastic. We went from a failed home deal to being moved into our actual dream home in just over a month with Amy. She facilitated everything wonderfully and made the process FUN for my husband and I. I will definitely use Amy for our future real estate needs, and you should too! - Tricia Gagnon
April and Ben Wood
04/29/2014
Amy Mateus is a superb real estate agent and someone you definitely want on your team whether you are buying or selling a house. In my husband's and my case, we were buying our first house, and it took us a good two years to do so. Amy worked with us on OUR timeline and never pushed us further than what we were comfortable with. She reassured us along the way, let us understand each crucial step, and made the whole process enjoyable. --Which says a lot because my husband and I are big time 'nervous nellies'!!! She definitely cares more about her client than her commission, because she certainly didn't make too much off of our transaction, and she still handled it as if we were buying a multi-million dollar home. In other words, she treats ALL her clients with dignity and respect, regardless of the home's price tag! Amy knew the area we were buying in well, and even helped us get in touch with local inspectors, lawyers, etc to make it easier for us to move forward. The professionals she recommended were excellent, just like herself, and easy to work with. Basically without Amy, we would have been lost!!!! When it came time to make the offer, she negotiated for us effectively, and we got the best deal possible on our house. Even after the sale, she helped me by providing a list of the utility companies for me to contact! Amy goes above and beyond and I am so happy my husband and I found her!!!! I would highly recommend Amy Mateus to anyone who is interested in buying a home!
J Paul and Sarah Gillio
02/22/2014
From the beginning, Amy was great. She was quick to respond to any questions that we had. She showed us homes as soon as we found them. When we found the right home, Amy was there to guide us along the buying process with thoughtful insight.
James Rocha
02/11/2014
We were going to go at it alone and attempt to do a for sale by owner. We met with other agents prior to Amy, and nothing seemed to click. Amy is straight forward, truly cares and listens to your needs and gently persuades you in the right direction. I never met a person that is as always on, and always ready to help as she is. Always called back ASAP and always with a pleasant hello, no matter how arbitrary the reason for our call. I am glad we used an agent, I am thrilled we found Amy. She thought of things we never fathomed. Pointed out details we missed and was a friend and mentor throughout the entire process. If you want an honest, easy going yet hard ball negotiator on your side, who simplifies this crazy process, call my agent, my friend Amy. I can't say enough of her professionalism to her craft, dedication to her clients, and over all honest easy going demeanor. I do and will recommend Amy to anyone who asks.
Celina Bertera
12/07/2013
We were confident that we had the right realtor from day one when we started looking to purchase a home. She helped us through the complicated process with skill and efficiency. Amy worked vigilantly until we found the right house. Recently we completed a new construction and needed to sell. Again we turned to Amy and her expertise as we found ourselves on the flip side of a sale. Amy is such a pleasure to work with. She answers questions honestly and took care of most of the paperwork. She really caters to each client’s needs and comfort level…I never felt pressured or rushed. I would recommend her to anyone.
Kristin and Andrea Marquis
12/01/2013
Amy was amazing and would have gotten five stars for everything but, in the end, we asked her to find us a house hours away from her area, and she did. She is wonderful to work with and I highly recommend her for anybody needing a realtor.
Susie Gregory
11/25/2013
I can't state enough what a pleasure it was to work with Amy M. We were looking to list our condo this summer and Amy came highly referred to us. After first speaking with her, she came right over and let us know exactly how to stage our home for perspective buyers. She was able to provide us with a complete market analysis within 24 hrs and helped us to price our condo correctly. Amy is dedicated, professional, and extremely knowledgeable. I would highly recommend Amy for any real estate transaction.
Christina Ostiguy
11/05/2013
Amy is extremely attentive to your questions and needs. She is very knowledgeable and makes you feel at ease and comfortable. Amy is someone I wouldn't hesitate in recommending her to anyone who wants the job done right.
Christina Ostiguy
11/05/2013
Amy is extremely attentive to your questions and needs. She is very knowledgeable and makes you feel at ease and comfortable. Amy is someone I wouldn't hesitate in recommending her to anyone who wants the job done right.
Andrea and Bill French
07/26/2013
Can't go wrong using Amy! She helps you navigate the complicated process of either buying or selling a home in a nurturing way and makes sure you don't make bad decisions. You can tell she is on your side.
Anne Gately
06/26/2013
Amy was very friendly, did many open houses and was a pleasure to work with. Our house was on the market for under a year and Amy always followed up whenever it was necessary. Also, she had a lot of common sense when dealing with other realtors.
Wade Rivest
06/25/2013
I worked with Amy on the sale of my condo. Selling the property was a huge task, as the condo market was rather terrible. Amy did absolutely everything she could to help with the sale. She was very good about updating me in any news regarding the market or any concerns with the sale. She also performed open houses whenever I asked. Because of Amy's great work ethic and positive attitude, I was able to sell my condo, and move into my new home with my new wife. I would, and have recommend Amy to anyone looking to sell or buy a home!
Phaneuf and Mercure
04/12/2013
Amy was very professional, knowledgeable and available whenever we needed to reach her. Her presentation she created was top notch, she proved to be dependable and effective as our property sold in a timely manner.
Paulo Faria
04/11/2013
Amy is a true professional in all aspects. She makes the experience of buying a house very pleasant. The process was extremely easy as Amy prepared my family and I from the beginning stages to the final purchase of our home and there was no need to be feeling pressured, stressed, or any anxiety at any point during the process because working with her was like being supported by a great friend who is very knowledgeable in something I was not. I recommend Amy Mateus as anyone's agent!
Gail Chadwick and Julie D'Astous
03/28/2013
Dear Amy, Julie and I want to thank you for all your help in guiding us through the roller coaster of a ride that is involved in buying a first home. Right from the beginning, you were very patient with us and we loved how you had a checklist for us to use. You went over each item and the date it was to be completed. Each week was a new list, so we wouldn't feel overwhelmed and it kept us focused. We really appreciated and were grateful that you stuck with us for a whole year. Thank God we had you as an agent when we thought we might not get the funding. Other agents may have abandoned us but you were right there with encouragement and you held your breath as well as us until we got the green light. The best part about the whole experience is that we have become friends beyond the business. How can we not, after a whole year of victories, almost defeats and the biggest victory of all, getting the house of our dreams? We will happily refer you to anyone looking for an agent. You are the best agent to represent anyone looking for a home. All The Best, - Gail Chadwick and Julie D'Astous
Christopher McCrary
08/16/2012
We were referred to her by a friend that used her. She is excellent especially for first time home buyers that have lots of questions. She will call you back very promptly. She will treat you with respect and no matter what your little issues are she will help you through them. We have already referred her to a couple of other people and she has done a great job with them. She is great all around.
Fabricio Ochoa
06/28/2012
Amy was terrific; she went above and beyond my expectations. She became not only my Realtor but a friend to me and family. Her knowledge and expertise guided us in making the best decisions in buying our first home.
Theresa and David Carrington
05/08/2012
5/8/12 Our Real Estate Agent, Amy Mateus is a motivated, enthusiastic professional in her field. She never let a down market stand in her way. Her determination, negotiating skills and warm heart kept us as a family able to ride out the roller coaster ride of emotions that can happen when selling your beloved family home, during a difficult housing market. She was always available for every question and kept us informed of all potential interested parties in our home with great follow-through at every turn. She also helped us find our new family home, even though we didn't know where we were moving to. She took us to both Eastern and Western Massachusetts listings, packing in full days of showings until we found what we were looking for. If you are looking for a wonderful, kind, intelligent, dependable, and energetic Agent who will treat you like her number one client, she is the Agent for you!"
Karen Pagella
05/01/2012
Amy did an excellent job. I found her to be very helpful, as this was my first time buying a home. She was excellent at responding and keeping in contact with me. In fact, she has still checked on me after my purchase. I would highly recommend her!
Alice Nash
03/31/2011
Amy Mateus is so organized and such a great advocate for her clients that even my lawyer was impressed! As a first-time buyer I was intimidated by the process so I really appreciated the way Amy walked me through it step-by-step. She helped me find the perfect place and I'm delighted with my new home.
James and Cynthia Watkins
12/19/2010
Almost two years ago, we moved to Massachusetts from another state for work. We had a very limited time to find a place to rent and Amy showed several places that would meet our needs and that we could move into within our timeline. It was because of the impression she made on us at that point that we contacted her when we were ready to purchase a house. Amy is friendly, courteous and professional. She worked with us to meet when it was convenient for us since we both work full time. Throughout the process of buying, she was always one step ahead of us, sending us contacts for oil, electricity, and any other home services we could possibly need to know about. It's hard to believe that it's been a year already and we just got a card in the mail from Amy the other day with just that sentiment. It was so nice to go through the home buying process with someone we could trust and who clearly had our best interest in mind.
Jonathan and Tanya Laporte
11/23/2010
This past spring (2010) my wife and I decided to look into selling our home in the Sixteen Acres area of Springfield. We had owned this home for almost 11 years and knew that we had a considerable amount of equity in it. I asked our new next door neighbors who they used for a Real Estate Agent when they purchased their home only months before. They gave us the business card belonging to Amy Mateus saying she was a friend that took good care of them with their purchase. We had not had the best experience with an agent we used when we purchased our first home so we thought we would interview a couple of Brokers before we decided on which one we would use. Amy was the second Broker we called but the first one we invited for an interview. When she arrived, to our surprise, she started giving us suggestions on ways to make our home more marketable and appealing to a potential buyer. Mind you we had not even talked about hiring her for our sale yet. Amy quickly built our confidence in her with her knowledge of today's housing market and did not lose site of the fact that even though she may sale houses everyday, that we do not. She spoke to us in simple terms that we could understand and did not try to impress us with boastful talk. Not only did we feel comfortable with Amy selling our existing home but also contracted to have her help us find the home of our dreams. During our shopping process Amy was very aware of what we desired in a new home and quickly picked up on the items we felt were necessities when shopping. She showed us only what we wanted to see and had no issue showing us the same property two even three times. Our house in the Acres sold in only 16 days and we found our dream home at the same time. During this buying and selling process Amy catered to our thoughts and wishes never telling us what to do only guiding us in what she has learned as the proper direction. In the 11th hour we decided that we wanted to move our closing date so as to close sooner as opposed to later. As difficult a request this was, Amy helped to expedite the process getting all parties involved to be willing and on the same page. Our attorney even asked if Amy was a friend of the family because, in his words "It's few and far between that you find a Broker who is as on top of her work as Amy. If she says she is going to fax me something I get it in minutes, not days. She is very good at what she does". Due to Amy's efforts we were able to close on both our sale and our purchase before a July 1st tax deadline earning us an extra $6500 tax break. Furthermore we made a whopping $90,000 on the sale of our home in the Acres. Our experience working with Amy Mateus was enjoyable, easy, effortless and very profitable. We give Amy a very strong recommendation if anyone is looking for a Real Estate Broker. Her fee is comparable to other Brokers but her service goes well beyond expectations. We love our new home and feel Amy played a part in helping to make it happen for us.
Dawn and Michael McBride
02/26/0014
We purchased a bank owned home which was a challenge every step of the way. Amy explained everything and gave us step by step instructions which we needed being first time buyers. The process was tough but Amy made it a lot easier and was always available to answer our questions.
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Grace Group Realty is constantly acting on behalf of our clients because they deserve our best efforts. The knowledge and experience we have gained consistently produces results.