Bob Guest, "You Win BIG with Bob" (Keller-Williams) Real Estate Agent



Bob Guest
"You Win BIG with Bob"
location_on Round Rock, TX — Keller-Williams
Keller Williams Realty Inc.
Get to Know Bob Guest
  Team Leader - Bob Guest is not just a real estate agent. He is a former naval officer who still believes in the "honor code" and the "golden rule". The most common phrase used by our clients to describe Bob is "You can just trust Bob". "He has integrity, good judgment, and most of all he provides World Class Service".  Bob's team is all about service, service, service. Bob's systems, his knowledge, his experience and his staff make all the difference!  Bob developed his systems skills as a student at the United States Naval Academy and as a Naval Nuclear Engineering Officer.  Donna Guest  Closing and Administrative Manager - Donna is a graduate of the University of New Hampshire with a Bachelors Degree in Accounting.Donna has a true gift of patience, quality work and consistency. Donna administers the entire team and she is legendary for accomplishing three days work in a single day with her highly focused work ethic!  Donna makes sure that all the marketing is on-time, professional and a "Class act". Our clients always say "What a pleasure it was to work with Donna, we just loved hearing from her and she was on top of everything". Donna keeps the office running and tracks every buyer that inquires on our homes. Donna administers all of our follow-up systems. Donna enjoys needle-point, reading and loves nurturing her four children, Alan, David, Jessica and Angela. She also keeps Bob in line! Donna is a graduate of the University of New Hampshire with a Bachelors Degree in  Norm Adams     Sales Partner  (512)567-1672New Construction Expert, Re-Sale Homes, Land, Investment, Foreclosures.Norm has a Bachelor of Science degree in Kinesiology from the University of Houston and is working toward his masters degree in Education. Norm has a true passion for people and is well known throughout Austin for his one liners and his quick Texas wit! What Norm's clients most often say about him is" Norm seems to know everything about Real Estate, I am amazed by his talent, his knowledge and his skill with people". Norm is truly in a class by himself when it comes to his ability to "connect" and "relate" with people. Many of our clients describe Norm as a "true gentleman" and we often hear that he is "sweet" and big "Teddy Bear". But don't let that calm and peaceful demeanor fool you. Norm is a wolf in sheep's clothing when it comes to negotiating for you! Norm's negotiating skills are something of a legend in our office. Norm truly loves his role in guiding people toward their dreams. Norms lifelong interests include hunting, fishing, and Christian ministry. Norm and his wife Brenda have four children, Karina, Hanna, Tre' and       Mark TownsendIndependent Mortgage Consultant  (512)336-2121   The Mark Townsend Team is committed to providing financial services that allow clients to meet their financial goals and realize their dream of home ownership.  Clients are considered lifelong relationships and The Mark Townsend Team works to provided them with outstanding service and a stress-free mortgage process.  They pledge to provide exceptional value and service to their clients before, during, and after the mortgage process. Mark Townsend holds a degree in Finance from The University of Texas.  He has been a Loan Officer with GMAC Mortgage since 1998 and has their top producer in Texas since 2000.  Mark´s extensive loan product knowledge and lending experience allow him to customize a mortgage that is the right fit for his clients and will help them be financially successful in the future.  He takes great pride in the high level of customer satisfaction he has earned from his existing clients.Mark.Townsend@gmacm.comFixed Rate, Adjustable Rate Mortgages, VA, FHA, Zero-Down, Gift Programs, and Interest Only Loans!  Sherry Goldston  Professional Home Stager / Home Preparation Educated at the University of Houston in design and interior decorating, has years of experience in decorating and home organization specializing in home offices, kitchens and closets.  Seven years staging in the Austin and surrounding areas has given Sherry experience from million dollar houses to starter homes.  Working with what the homeowners have, she has a unique ability to maximize a great look and create show ready homes. No home presentation is complete without attention to curb appeal.  As an former owner of a landscape design company, Sherry brings suggestions and tips to complete this vitally important facet to making homes appealing outside as well as inside. Sherry assists homeowners in every way possible to assure great showings. Eddie Greene  Professional Photography / Virtual Tours / FloorplansEddie was introduced to real estate photography in 2002 and rapidly gained experience when he joined Bob Guest´s Team. His company, Evolution Tours, provides high-quality photography and digitized interactive floor plans for Virtual tours for Residential and Commercial users and posts on many websites including,, and, born and raised in Austin, considers himself to be a true "Austinite," since he has been a part of its music and photography industry his entire adult life. He completed his Bachelor of Music degree in Sound Recording Technology from Southwest Texas State University now Texas State University. Eddie enjoys quality family time with his wife, Amanda, sons, Christian and Jaxson, and dog, Bailey. With his unobtrusive manner, professionalism, and attention to detail, Eddie is the perfect choice to capture and display the best qualities of your home.  
Bob's Mission Statement:  To provide world class "no compromise" service in a systematic way, with a personal touch.  To serve our clients and colleagues in a professional, courteous, and mutually respectful manner.Bob's Philosophy:FOR ALL OF OUR CLIENTS1. We will keep our clients fully informed and consistently updated. (We call our seller clients every Thursday, we call our buyer clients every Thursday, and we call of our clients under contract on Monday!)2. We will respond to all our client's inquiries and concerns. (We have seven phone lines coming into our office and every phone is on a rotating hunt. We have three full time administrators in the office to respond to your inquiries)3. We will protect our client's interests and place your interests above our own!4. We will quality control all other parties to the transaction. We have detailed checklists and high technology software systems to double check each step in each process!5. We will assure the accuracy of all paperwork. (Two separate analysts in our office review each closing statement prior to closing. Your contract is double checked by the staff and by our closing department)6. We will continually seek feedback and assure our client's satisfaction. We seek feedback through Home and follow up by phone and e-mail with each showing!7. We will respond to and resolve all problems and issues, quickly.8. We will make each real estate transaction a positive experience.9. We will always be the calmest party in the transaction.10. We will consistently provide value-added services.FOR OUR SELLERS1. We will professionally assess our seller's needs, wants, and plans.2. We will provide comprehensive market information and will recommend the best pricing strategy.3. We will implement our complete marketing plan.4. We will advise our sellers how to stage their property for showings to prospective purchasers.5. We will consistently provide feedback, updated market information, and consult with our sellers on their best options, throughout the home sales process.6. We will evaluate all offers, negotiate them to final agreement, and will always protect our seller's interests.7. We will coordinate the entire closing process.8. We will review documents and advise our sellers about closing.9. We will advise our sellers about the move-out process.10. We will provide post-closing information, consulting, and related services, and will be available to assist with any future real estate needs.FOR OUR BUYERS1. We will professionally assess our buyer's needs, wants, and plans.2. We will provide all local information and consult with our buyers as to their best options.3. We will assist our buyers in obtaining mortgage pre-qualification, pre-approval, and funding.4. We will coordinate a smooth and efficient home search process.5. We will provide pricing research and consult with our buyers on the terms of all offers.6. We will personally present our buyer's offer, negotiate it to final agreement, and consistently protect their interests.7. We will coordinate the entire closing process.8. We will review final documents and will advise our buyer about the closing process.9. We will coordinate the occupancy of the home.10. We will provide post-closing information, consulting, and related services, and will be available to assist with any future real estate needs.The Bob Guest Team works in the Greater Austin Area, including Round Rock Texas, Cedar park Texas, and Pflugerville Texas!

Bob Guest is a former naval officer who believes in the "honor code" and the "golden rule". The most common phrase used by our clients to describe Bob is "You can just trust Bob"!