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Bill Hendry (SouthCoast Properties) Services for Real Estate Pros

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Bill Hendry
location_on Savannah, GA — SouthCoast Properties
Get to Know Bill Hendry

Management Team

SouthCoast Properties is led by Kathy Fairchild and Bill Hendry.

Kathy and Bill are founders of SouthCoast Properties and have executive experience with some of the most successful property management firms in the nation such as Merry Land Investments and Montecito Property Management Company.  

Both have numerous achievements in all aspects of property management such as acquisition, due diligence, condo conversions, consulting, sales and training. 

Bill Hendry is the Broker and brings technical and related business experience to the company that includes operations, appraisals, inspections and marketing. 

Doug Fairchild provides extensive experience and skills in building construction, inspection, management and maintenance.

Certifications

Your Home is our Business.  SouthCoast Properties is a family owned and operated company serving the Savannah and surrounding areas property owners. We manage single homes and multi-family property throughout the region. Our clients include homeowners living in Georgia and throughout the globe. 


All property managers are licensed real estate agents and have over 80 years of combined real estate experience.  Each of our property managers is knowledgeable, professional, prompt and courteous, which is one reason our clients stay with us for so long.


Our team of professionals realize your property is a valuable investment and manage your property as if it were our own.  At SouthCoast Properties, our primary goals are to:

 

Maximize Your Cash Flow:  We are committed to obtaining the maximum amount of rent for your home that market conditions will bear, thereby maximizing your income.  We also work hard to minimize the cost of repairs and maintenance using our extensive network of contractors.

Minimize the Vacancy Period:  We are committed to designing and executing a targeted marketing plan to rent your property as quickly as possible, thereby minimizing the time that your rental is not generating income.

Protect Your Investment:  We thoroughly screen prospective tenants and manage your property in a discreet, professional and competent manner.

Do the Work for You:  We handle everything so you can spend your time on more important things!


In addition to providing professional property management services, we also provide extended services such as purchase and sales representation.


Please contact us today and order your free management package.  Let SouthCoast Properties take care of all of your property management needs.



                                    SouthCoast Properties full-service property management includes:

   - Analyzing the market and helping set realistic rents.
   - Providing accurate monthly bookkeeping.
   - Using a tough lease form to help protect the owner.
   - Inspecting each property regularly.
   - Holding tenants accountable for damage.
   - Enforcing the rules of occupancy.
   - Buffering owners from difficult tenants.
   - Following written policies and procedures and all applicable local, state, and federal laws
   - Responding promptly to owners and tenants
   - Screening applicants to identify undesirable tenants.
   - Coordinating repairs and maintenance.
   - Keeping Owners informed about important matters.
   - Being on call 24 hours a day, 365 days a year.
   
Are you running your property or is your property running you?  You could learn Georgia Landlord/Tenant Law but why would you?

                                          12 Ways SouthCoast Properties Service Pays for Itself

Service


1. We're on call 24/7 to handle problems when you're at work, asleep, deployed, or away on vacation.
2. Our experience screening rental applicants helps us identify those who might not pay rent on time or may damage your property.
3. By inspecting your property regularly, we often catch problems earlier and solve them for less money.
4. We set high standards for cleanliness and repair at the beginning of each lease and require that the unit be returned in the same condition.

Laws and Leasing


5. Our knowledge of Georgia Landlord/Tenant Law and the Fair Housing Act enables us to respond properly to threats of legal action and helps you avoid unnecessary legal expenses.
6. Our lease establishes the tenant's responsibilities for paying for damage, late rent charges, cleaning charges and penalties for breaking the lease.
7. Our strict adherence to written policies, procedures and rules helps you avoid unnecessary legal cost.

Save Money


8. We help you evaluate your property to determine the right rent to maximize income and minimize turnover and
vacancies.
9. We can save you money by helping you determine cost-effective property improvements.
10. We know who to call when something breaks and how to negotiate the best price to fix it.
11. We buffer you from difficult tenants by handling time-consuming telephone calls.
12. Our unique marketing approach generates tenants faster.

                                                               Questions and Answers

What areas do you cover?
SouthCoast Properties manages properties throughout the Savannah area; east to Tybee, south to Hinesville and west to Pembroke.

Are you a licensed Property Manager?Yes, even better - we are licensed real estate salespersons and brokers.

What type of properties do you manage?
Our skills range from managing single family detached homes to some of the area's largest apartment communities and condominium developments.

How do you set rental rates?The key to setting the "right" rent for a property is to understand both the local rental market and that property's competitive position within the rental market.

First, we monitor the rental market constantly. We get a feel of the market's ebbs and flows every day simply by managing local rental units.

Secondly, we evaluate each property's location, layout, physical condition and amenities and then compare these factors with those of competing properties.

Our objective is generally to set rent for a property that will maximize the owner's return on investment. This means not setting rents so high that the property will be vacant for extended periods of time between tenants.

Who collects the rent?
Our trained property management staff collects rent at all of our properties.

How do you qualify tenants?
Potential tenants face a thorough screening process to ensure that they will be responsible residents. The process begins with an application that asks for basic information as well as permission to verify the applicant's credit, criminal record, landlord references, and employment history. Then property managers interview references and check all credit, criminal, and employment histories in order to get the most accurate portrait of a potential tenant as possible.

We have found that such a thorough check of a tenant helps to minimize legal and financial problems down the road.

How often do you check on my property? How do you know the tenants aren't destroying it?
We perform periodic walkthroughs of every property to inspect for general cleanliness, necessary repairs and unreported damage.

How do you handle difficult tenants?
Our screening process helps to weed out difficult tenants; however, should problems arise, we have extensive knowledge of Georgia Landlord/Tenant Law and proven policies that help to defuse difficult situations. Dealing with angry, difficult and irrational tenants is one of the unfortunate realities associated with operating rental properties. Knowledge, prior experience and preparation are the keys to achieving the best possible outcome. We have all of these attributes.

Do I have to sign a contract?Yes, we are required by law to execute a property management agreement. We believe that a good contract provides an essential foundation for a positive business relationship.

How will you market my property?
We market properties in a number of ways, including rental signs, classified ads, the Yellow Pages and this website. And we will only take on a property management assignment and show a property when we are excited about it and enthusiastic about marketing it.

Do you pay utility and maintenance costs as well?
The extent to which we manage the finances of each property is flexible. We work with each owner/client to meet their needs.

What if I have my own sub-contractors that I want to use?
We have an excellent list of vendors and subcontractors; however, if a client prefers to use a certain vendor, we are happy to do so, provided that they can work with our payment policy, service procedures, and standards. Our policy is to solve all repair issues as quickly, efficiently and cost-effectively as possible, using whatever vendor's services which meet these requirements.

When do I receive my owner's check?
We send out checks to owners on a monthly basis. And our clients are notified promptly of any interruptions to the expected cash flow distributions (such as late rent payments or unexpected repairs).

Are your fees negotiable?No, but our fees vary according to the type of service we provide.

Do you arrange insurance for a client's property?
No, arranging insurance is the owner's responsibility.

What do you do to maintain the property?
We routinely check the property for any damage, routine maintenance or landscaping work that, in our opinion, needs to be addressed and then have it done; however, prior to executing our property management agreement, we always discuss such repairs and maintenance with our owner clients to ensure that we understand the level of property upkeep that they expect.

What condition must a property be in prior to renting it?
SouthCoast Properties requires that a property be in the best possible condition before being put on the rental market. We require: that the dwelling be well-painted and very clean; that the yard be clean and well-kept; and that appliances, heating system and plumbing are in good working order.

How long will it take to rent a property?It depends on each property's location, layout, physical condition, amenities and the amount of monthly rent being asked, plus general rental market conditions and the time of year. For instance, far fewer people are looking for a place to rent during the winter, and it would generally take longer to rent a property that became vacant during the winter months.

What is your policy regarding pets?The decision to allow pets is entirely up to the owner. Many renters are pet owners and allowing pets can mean a faster rent-up; however, pets can cause damage to the property. We always interview the pet owner and meet the pet to help determine if the pet owner is responsible and the pet well-behaved.

What is your smoking policy?
This decision to allow smoking is up to the property owner as well. Our clients may choose to allow smoking and require a smoker's deposit, or not to allow smoking at all.

What if the tenant's rent is late?
We make every reasonable effort to collect all rents when they are due. We pursue past due rents aggressively, post the required notices and charge late fees.  We alert our clients promptly if there is a problem concerning rent payments or if we suspect that we will need to begin eviction proceedings.

How do you handle emergencies?
Our trained maintenance staff is on call 24 hours a day/ 365 days a year. If the emergency requires special expertise, then the appropriate subcontractor will be called in. If a tenant's neglect or irresponsibility causes the emergency, then they will be billed for the full cost of the repair.  Other than minor problems will be discussed with the owner before repairs or action. 

How long is the average length of tenancy? The average long-term lease is for 12 months; however, some clients may elect to rent a property for a shorter period depending upon their plans for the property.

What happens if a tenant wants to get out of their lease early?
If a tenant wishes to get out of their lease early then they will be charged a Lease Break Fee and will be responsible for all rent and utility payments until the lease runs out or the property is leased to a new tenant. When a tenant informs us that they will be leaving early, we usually begin marketing the property immediately to prevent the unit from being vacant and to maintain the property owner's income stream.

Am I protected if a resident damages my property?
First, we always get the renter to sign a Condition of Premises form, which shows the exact condition of the rental unit both when the renter moves in and when they move out. By showing exactly where any defects are when the renter moves in, the Condition of Premises form provides an accurate record of any damage that the renter may have caused during their tenancy.

The security deposit paid by the tenant is usually (but not always) sufficient to pay for damages caused by the tenant; however, if the tenant owes past due rent, plus the costs of repairing damage, then it may be necessary to pursue collection of these moneys through the court system.

Why should I hire you as my Property Manager?
Our clients generally hire us after interviewing other property managers in the area to get a feel for their strengths and weaknesses.

Owning a rental property can be a positive and financially-rewarding experience. Or it can be stressful and time-consuming, depending on the performance of your property management firm.

This website provides important insights into SouthCoast Properties, but there is absolutely no substitute for a face-to-face meeting between you and us. Your property is far too important to entrust to the care of people who you haven't met and feel comfortable with. We look forward to meeting you.

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Rentals - Property Management Services. Serving Savannah, GA and surrounding areas.