Mortgage and Lending	RAINER 1,151
	Albert Palomo
	location_on Warren, MI — RentaStaff
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RentaStaff, which has been in the business for years catering to predominantly US-based clients as far as outsourcing solutions and services is concerned.Mortgage telemarketing lead generation services offer brokers and financial institutions a great way to streamline applications and substantially increase revenues.RentaStaff, is a leading provider of mortgage telemarketing services and currently works with several national mortgage companies generating mortgage telemarketing leads.Mortgage telemarketing agencies are a great way to outsource your mortgage telemarketing needs so you can concentrate on closing the deals! Our telemarketing experts generate mortgage telemarketing leads every day. We know what it takes to close the deal!Outbound telemarketing services can be utilized to successfully market to and provide customer service for your clientele in the USA and around the world. Our call center is equipped with a dedicated outbound center for your outbound telemarketing services needs, expect the best from Telemarketing Consultants' call center partners in the Philippines.

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Below is a list of our other current service offerings.FILWEB ONLINE SERVICES, INC. (USA) OFFERINGSFRONT-END SERVICESBACK-END SERVICESCONSULTANCY SERVICES• Customer Services• Call Centers• Secretarial Support• Technical Support• Marketing Services• Accounting• Programming• Web/Logo designing• CAD Services• Application Development• Inventory Control• Hosting Services• Data Processing• Information Management• Animation• Writing• Training• Human Resources• AdministrationOUTSOURCING to the PHILIPPINESGlobalization has enabled the seamless delivery of information technology (IT) and business process (BP) services across regional boarders, through time zones, and over oceans. It has created new ways to do business that was inconceivable less than a decade ago, but through its technological advances (e-commerce in particular), it has transformed our world into a more of a global village than it has ever been. The increasing demand for ITO and BPO services has opened business opportunities for emerging ITO and BPO destinations such as India, the Philippines, China, and Russia.Ten years ago, there were no centralized services in the Philippines-or anywhere else. Today, several multinational companies¡¦ services are now into centralized operations in the Philippines. And the pace is inevitably accelerating this is why, centers of excellence in the Philippines are designed specifically to optimize the four key parameters important to create the cutting edge in outsourcing firms: cost, control, quality, and risk.WHY CHOOSE PHILIPPINES?1. MULTINATIONAL COMPANIES (MNCs), have long been in the land and continuously accelerating.MckinseyEstimates global demand will reach US$180B by 2010. But, it could well be higher. While Hong Kong and Singapore remain preferred locations for multinational companies' (MNCs) regional headquarters, the Philippines is fast becoming an attractive spot for back-office functions. Put simply, the cost-benefits to setting up remote or shared services centers in the Philippines are enormous, according to many MNCs already in the country for years.American Online (AOL)AOL, the giant US-based Internet Service Provider, has facilities in the Clark Special Economic Zone, a former US airbase about 80 kilometers north-west of Manila. AOL has a workforce of 600 Filipinos who receive 10,000-12,000 e-mail inquiries per day, of which 80% originate from the United States.Caltex Shared ServicesThe US-based oil company has moved its world headquarters to Singapore but has located accounting functions in manila's alternative financial district, Ortigas Centre, handling five regional countries. Its center is also starting to absorb human resources work. Employing 60, the number is expected to double by the end of the year.Andersen ConsultingAndersen Consulting has a solutions center in the Makati CBD, the country's financial hub, which is the biggest of its 40 centers around the world. Started in 1989 with 12 employees, the Manila operation currently employs 515 developing and customizing software for US-based clients in the financial-services and utilities fields.SealandSealand Asia has been executing its regional administrative functions at Wynsum Corporate Plaza in Ortigas since 1998.Citibankhas just started work at its new regional call center in Eastwood City, a 15-hectare master planned community along E. Rodriguez Avenue, near the Ortigas business district. Citibank Square has been built to service primarily its credit card operations.Procter & GambleProcter & Gamble recently established a regional center in the Makati CBD focusing on Accounting Services for its Asia Pacific Operations.Fluor Daniel and BechtelA substantial part of Fluor Daniel's regional design work is carried out at its center in the Asian Star Building in Filinvest Corporate City (FCC), Alabang. FCC is located approximately 30 kilometers south of Makati. Bechtel has some 1000 engineers doing engineering drawings for its worldwide affiliates.2. COST AND QUALITYCost-effectiveness is perhaps the most important factor to consider when selecting a location. But the quality of a workforce, the availability of space, the stability of government, the regulatory environment, the tax system and the quality of telecommunications infrastructure are also key considerations. Wage costs for white-collar employees are estimated at 10%-20% of those in the United States, while the Philippine workforce is highly educated, proficient in English and easily adaptable-all important competitive edges in a rapidly changing global economy. The Philippines is by now well aware of the benefits it has to offer MNC’s seeking to gain from its abundant supply of quality, low-cost and skilled labor.3. RISK AND CONTROLThe world-wide technological advancements of recent years mean remote or shared services centers no longer have to be located anywhere near a customer or a company's home base. They can also be set up elsewhere with relative ease once a location is selected.An annual survey of business executives by Hong Kong's Political & Economic Risk Consultancy has found the Philippines to rank highest in the region for quality, cost and availability of skilled labor.4. KEY ADVANTAGES of locating in the Philippines as cited by foreign investors include:Steady Economic Growth -The Philippines has been one of the least affected by the regional financial crisis that started in the last quarter of 1997. After posting a 0.5% contraction in 1998, the Philippines is poised for a rebound with GDP growth of around 2.5% in 1999.The recent Asia week survey mentioned that about 23,000 Filipinos are now working for MNC's in Philippines, with a forecast demand of 1.1 million by 2008. Centralizing or outsourcing services reduces total head count (economies of scale) and can now be done because of computers and their interconnection (mass production). So, backroom services will seek lower-cost, English-speaking, computer-trainable people.Competitive Labor Costs - labor rates in the Philippines are among the most competitive in Asia.Skilled Labor - The Philippines offers skilled, educated and highly trainable manpower, and is a cost-effective producer of medium-and-high-technology goods. The country's literacy rate is high and there exists a large pool of computer-literate manpower to draw from.Loyalty - Another attraction of the Philippines is company loyalty. Employees tend to stay. That means less training cost, fewer errors, and better productivity. At TIMEX some years ago worker turnover was 1% per year. In their Bangkok plant it was 2% per month. They moved all the production to the Philippines.Multilingual Society - Although Filipino is the national language of the country, English is widely used in education and business. The Philippines is the third-largest English-speaking country in the world. Moreover, the existence of a sizeable number of Chinese families in the country can meet requirement for an understanding of various Chinese dialects, including Hokkien and Mandarin. Spanish is also spoken by many.Liberal Business Environment - Major monopolies and cartels have been abolished and various sectors have been liberalized, including banking, shipping, insurance, telecommunications and wholesale trade. Investment laws are opening more investment areas to 100% foreign equity. Retail trade liberalization is in the process of legislative deliberation.

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