Victor Lund's (victorlund) Blog

I came to Bellingham yesterday for the first time. The drive from Seattle took about an hour and a half. I really was not quite sure what to expect.

Pardon my rant. WAV Group has been blogging for a long time.  We believe that it is an excellent way to stay connected to our clients or potential clients, and to showcase the type of (hopefully) thoughtful approach we have to our consulting business.  We also are endeavoring to keep clients inf...

In September 2009 the Council of Multiple Listing Services (CMLS) and WAV Group reached out to the entire MLS community for the second year to gather insights about a variety of elements of MLS operations.  The goal of the survey was to provide each MLS with a benchmark to compare its operation t...

For agents to stay on the cutting edge of real estate marketing, they need to continually seek strategies that are innovative, and that communicate with consumers in a noteworthy way. This white paper, written by WAV Group partner Marilyn Wilson covers the theme of Edutizing - advertising with re...

WAV Group Releases Virtual Tour Whitepaper There is a tremendous opportunity today for brokers and agents to differentiate themselves  and, as a result, grow their market share through better use of virttual tour technology.  According to the NAR 2008 Profile of Home Buyers and Sellers report 41%...

WAV Group Releases Localism Whitepaper For more than two years, WAV Group has been doing research that provides insight for real estate companies to focus on strategies that will accelerate their online business opportunities. We have studied consumer and broker opinions of MLS Consumer Facing we...

Using Your VOW Website to Communicate with Buyers Part Three of a 5 part series “Roadmap to using VOWs in your business.” In this third of a series of five articles about Virtual Office Websites or VOW’s we are going to discuss the ways to use a VOW to work more effectively with buyers.Whether yo...

WAV Group has launched a series of articles to help agents understand virtual office websites, how they are different from IDX websites, and how they can be used by agents to build stronger, trusted relationships with their new and existing clients. See the series here http://waves.wavgroup.com/r...

Real Estate technology is about one key item. What level of customer service do you get from your technology vendor? Insist on on-site training once a month. The best technology in the world is useless without the knowledge and experience to use it.