RECENT BLOG POSTS
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As consumers, we can learn valuable lessons from our own actions and interactions with other sales professionals. For example, I was solicited by a Westlaw representative about 6 months ago for a subscription to Westlaw, a legal resource that is almost as important for lawyers as a hammer is to ...
12/10/2009
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I know, it's old news by now, but I was just reading this (editorial) on CNN.com talking about the psychological issues that must afflict the White House Crashers. As I read it, I had two thoughts. First, I wondered if I've been affected by the Narcissism Epidemic mentioned in the article (I lo...
12/10/2009
I'm always fascinated by customer service, whether I'm ordering fast food, watching the Dodgers play or running errands. I am eternally optimistic that people care enough to provide great service...and I'm often disappointed. Take, for example, my recent experience with the UPS Store in North Ho...
09/25/2009
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I was driving home from the beach yesterday with my 11 year old brilliant daughter (genetics, I'm sure). On the radio, the DJ said to "expect the unexpected". My daughter looked at me with a puzzled expression and said "if you expect it, it's not unexpected". Smart girl! We had a fun talk abo...
06/12/2009
I had the iPhone for about 2 years (6 of them, actually). It's a great entertainment device, but it's hard to write more than very simple, short texts. Tweets (even at 140 characters) are more cumbersome. It didn't allow MMS texting, so if someone sent me a picture or video, I had to view it t...
04/20/2009
2. Plan every day the night before. Developing this habit is like loading your gun before you need to use it. Imagine having to defend yourself or your family from an armed and dangerous home invader? You grab your gun but realize that it's not loaded, so you have to remember where you put ...
03/13/2009
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I just wrote a Time Management 'Minders paper for my clients. I haven't published it yet. It's a bit "relaxed" in its tone which has given some of my friends reason to ask me "are you sure you want to say it like that?" I thought I'd seek my fellow A/R's input. There are 10 parts, each with s...
03/12/2009
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Developing a mission statement is about focusing on what you want the business to accomplish that is MEASURABLE from an outsider's perspective. The mission is not a "soft" statement full of hope and good feelings...it's a MISSION, as if you're heading to war (not sure I like a war analogy, but i...
02/04/2009
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I have been working with a fantasic marketing team in Boise, Idaho. They're known as Tricycle and they are superior craftsmen in marketing, graphic design and Web 2.0. You can see some of their work and get to know them better by visiting www.thetricycle.com. They are not limited to the Boise ...
12/28/2008
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Does this story speak to the wisdom or folly of gun control? Does it address whether our society is becoming less tolerant (or more angry)? Is this story about how some people are unaware of how their actions affect others? Shocking, to say the least. This will make me think twice before I go...
12/28/2008