RECENT BLOG POSTS
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No, it has not happened to me. I am in a great 8 year relationship but have never been married. If anyone has ever been stood up at the altar, my sympathy. If it was anything like the scene last year from Grey's Anatomy, then I feel for you. But this post is not about being stood up at the altar,...
04/29/2008
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When I first heard the word, "Mystique", it was while working at The Ritz-Carlton Hotel Company. For those of you that have stayed at a Ritz-Carlton, you know that their level of service is tops in the industry. The word mystique has a different meaning for all of us. I take it to mean a sense of...
04/21/2008
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I used to work for The Ritz-Carlton Hotel Company. My Gold Standard was set very high with all of the high levels of products and services offered. One of my roles was in Human Resources. We were there for the Associates to handle all of their working experience. One of the perks of employment wa...
04/18/2008
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This was a sign I had in my room when i was a teenager. It always struck me funny. Ok, it wasn't that funny but it brings me to the topic of Gasoline, Petrol, Fuel, Car Juice. I have been struck recently by a number of agents who say something to the effect of..."At $4.00 per gallon, I am not goi...
04/17/2008
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You can teach someone a task. You can also give someone a script that has been tested and proven to get results. But, can you train someone to care...truly care about what they are doing and about the people they come in contact with?If you give someone a telephone script and ask them to follow i...
04/15/2008
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I've had it. I'm Through. That's It. We are hearing this more and more from Agents, Brokers and Owners of Real Estate Companies. In our markets we are seeing offices that are here today and gone tomorrow. We have had 3 offices close in a 2 week period. The larger offices have been consolidating b...
04/09/2008
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Picture or No Picture? There are agents who post their pictures proudly. On their Business Cards, On Their Cars, On their Signs and then there are those agents who live in a shroud of mystery. No picture anywhere. Not on their cards, their website, even their company site. Why?Some are shy, some ...
04/02/2008
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One of my favorite artists is Salvador Dali. I learned about him when I was in High School and I thought his Melting Watches and Surealistic style was the coolest thing. Why am I talking about Dali? His view on things is very dark and different than many other artists you see out there. This is t...
04/02/2008
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The majority of Bloggers do not get paid for Blogging. Why do we do it? Some do it for the fun of it. Some are entertained by it. Some do it because they like the verbal sparring. People Blog for all different reasons. The challenge is, like anything else in life, where do we find the time to blo...
04/01/2008
My background is in Customer Service. It is ingrained in me from the very beginning that the Customer is Always right. While working at The Ritz-Carlton Hotel Company I taught everyone that the 2 things we never said to a Guest were, "No" and "I don't Know". I am finding in Real Estate that the c...
03/28/2008