Glenn's Thoughts...

  Anyone with teenagers has heard, “You just don’t understand!” Usually this is delivered with a whining, complaining, or depressing voice. I hear this from adults too, including buyers, sellers, lenders, brokers and agents. Like teenagers, in most cases this is uttered when someone is not gettin...

  Something happened outside of real estate recently that struck me as applicable to not only our efforts to help sell real estate but also real estate industry discussions, such as those at association meetings and ActiveRain. I serve on a leadership council for a state-wide business organizatio...

  I'm glad you have a passionate interest. I'm glad you love your house, your brokerage, your service, your listings, your social media campaign, and your website. If we share any of those interests, we'll never run out of things to talk about. However, what if we don't share any of these interes...

  There is no truth, at least no universal truth. Truth is not a fact. Truth is not an absolute. It is not even clearly defined with a single meaning. Dictionary.com has eleven definitions of the word “truth.” These include “the true or actual state of a matter,” “an obvious or accepted fact” and...

There is an old joke about the witness under oath in court that is asked by the opposing attorney, “True or False only, do you still beat your wife?” In so many discussions I see this type of “loaded question,” particularly on topics that are driven by self-esteem issues or emotional thinking. Oh...

  Ever have a waiter in a restaurant that was efficient, polite, said the right things, got the order right, kept beverages refilled but yet for some reason you thought, “They don’t want to be here”? The waiter did nothing wrong. Yet, something didn’t feel, well, warm, or connected. It was just n...

  Hello, my name is Glenn and I have AFS, Attention Fatigue Syndrome. Each day I am bombarded with advertisements, emails, phone calls, mail, and face-to-face meetings. Then throw in headline news, tweets, posts, voice-mails, newsletters, webinars, seminars, classes, and radio. Even my dogs somet...

  I’ve never heard a broker, agent or even a CEO brag about not understanding their business financials. Yet I have heard many share they don’t really understand their important technology. A few even admit, usually in private, they don’t totally trust their technology staff and vendors. Wow. In ...

  I think it is safe to say that the real estate industry is at crossroads. Big changes have taken place. More changes are coming, even if there is uncertainty of exactly what those new changes will be. All this turbulence has exposed a big problem for many real estate professionals: What used to...

  Who in real estate has not suffered at the hands of someone else's secret agenda? That realization that not just that someone lied, but the deception had a specific, hidden goal. Now, we all have a personal agenda, even in our work. That's normal. Interestingly, for most of us a majority of tha...