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Countering Objections Know Why People Say No Not every objection can be overcome, but they can all be countered, so you should always have a rebuttal in store. If you don't have years of experience, or a trainer to guide you, you can find yourself blindsided by the most obvious objections and hes...

Proactive or Reactive? It's Up to You Everyone makes choices. Their outlook on life, whether at home, at work, behind the wheel or at the theater, directly correlates to the decision to be either positive or negative. In essence, it's as simple as whether you see the glass half full or half empt...

The Art of Happiness Making Each Day Your Best In The Art of Happiness*, the Dalai Lama shares this powerful insight into life: "I believe that the very purpose of our life is to seek happiness. That is clear. [Regardless of religion], we are all seeking something better in life. So I think the ...

How to Stand Out from the Crowd Marketing 101 The purpose of marketing is to obtain mental real estate. Competition is fierce these days, as consumers are bombarded with distractions from every direction. How can you make sure that your message is heard and remembered? Communication is Key Whethe...

Meetings that Pack a Punch Turn Prospects into Clients with an Effective Presentation! Dynamic business meetings, those that accomplish a set goal, rely on mutual respect. Yes, it sounds cliché, but respect really is a "two-way street." In order to obtain that respect from clients or potential c...

Ideas about Failure, Part 2 Author and motivational speaker Zig Ziglar once said, "Failure is a detour, not a dead-end street."  Here are four more ideas to help you keep failure from turning into a dead-end. Idea 4: Be big picture oriented. See every failure as temporary. Every road to success w...

Ideas about Failure, Part 1 Let's face it: while no one likes to fail, it's something all of us have had to deal with at one time or another. But failure doesn't have to be a negative aspect of life. Here are some ideas to help you change your mind about failure. Idea 1: Change your attitude towa...

Six Ways to Make People Like You Start by Liking Them! The book, How to Win Friends & Influence People*, consistently makes the top five whenever there is a survey of most influential or inspiring books, and is often second only to the Bible. Dale Carnegie outlines - in very simple steps and exam...

Two months ago, we launched a brand new website to be more proactive with our marketing tactics. The goal was to give back to borrowers and prospects through valuable information, advice, and industry updates—sort of a Loan Toolbox philosophy.  Eventually, if we put out enough quality content, we...

Creating Team Loyalty Lead By Example Do you suffer from high turnover in the workplace? One issue that is greatly underestimated by most managers is that of employee turnover. It can literally wreck your organization and your continuity. The longer you have a consistent team in place, the more y...